The quality on their screen print transfers is not consistent. I needed around 200 shirts out by 4th of july and 4 different orders had faulty transfers. They are in the process of fixing an issue I h... Voir plus
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The quality on their screen print transfers is not consistent. I needed around 200 shirts out by 4th of july and 4 different orders had faulty transfers. They are in the process of fixing an issue I h... Voir plus
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Kayla - Customer Rep - was outstanding in helping me through a difficult process, even though I have been doing this going on three decades. However, I am upset that the print process for full color,... Voir plus
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There videos with Dave is very informative and helpful so when you get your products you are ready to print. When I ran into issues, I just gave them a call and their knowledgeable staff was there to... Voir plus
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My experience with Transfer Express has always been excellent. I've been a customer for over 5 years. The design application on the site is very easy to use, whether designing from their usable artw... Voir plus
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Écrit par l'entreprise
Tyler Boulevard 7650, 44060, Mentor, Etats-Unis

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A répondu à 97 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Réponse de Transfer Express
I am very happy with the out come. Yet to receive, I was able to leave instructions as to what my customer wanted and to add color to clip art. I am glad for the help that no other could do.
Thank you so much customer for life
Carmen

Réponse de Transfer Express
Was looking for individual sheets. Spaced so close in a gang sheet it was a pain in the ass cutting them apart without cutting into the design. Very upset!!

Réponse de Transfer Express
I am consistently impressed with the quality of the product and the speed at which it arrives. Even with the winter weather the great lakes region was experiencing, the product arrived on time and in perfect condition. It's a pleasure doing business with a company that has come through for me every time! Thanks Transfer Express! Keep up the great work!

Réponse de Transfer Express

Réponse de Transfer Express
My experiences with Transfer Express are always very positive. Your Customer Service is awesome (friendly, knowledgeable, take their time with you until you are satisfied about your inquiries). In addition, product is shipped very quickly.

Réponse de Transfer Express
Good quality fast service will keep you updated on longevity of product.

Réponse de Transfer Express
What a great company are easy to order and quick to deliver

Réponse de Transfer Express
We received amazing step by step instructions over the phone to help us clean up our designs.
We got the package delivered 2 days early over the holiday weekend.
Our design looks great on the transfer. The colors are true and the lines are crisp. I was worried about the clear border but it is basically invisible. The transfers apply very easily just as described in the instructions.
Really please with this order!

Réponse de Transfer Express
This recent purchase of custom transfers was another great experience. I had to convert a hand drawing into a transfer for a t shirt. I wasn't sure how it was going to turn out. With a little manipulation of the drawing, it uploaded great to the EasyView designer. And the transfers look great! Shipping was very quick.

Réponse de Transfer Express
I haven't tried the kit yet but I'm very excited to learn to start my business and I hope to have a long relationship with you as my new supplier I'm very excited to start my own business and from what I see so far you got great products.

Réponse de Transfer Express
Best customer service in the transfer world!! Love the transfers I get but that customer service is ABOVE AND BEYOND!!!

Réponse de Transfer Express
First I wanted 6 separate images. Then you sent me a gang sheet which I didnt ask for

Réponse de Transfer Express
I recently placed an order for nearly 1,700 prints, with about 30% of them (roughly 500 pieces) using a different color. Those prints came back with noticeably poor opacity.
From first contact, we’ve repeatedly been told the problem was “dye migration.” Even though we've done the migration test method listed on Stahl's website and the garments passed without issue.
To their credit, the company did send additional samples in an attempt to correct the issue, but due to their non-traditional printing process and their inability to choke the underbase, the results were also unacceptable. We ultimately had to order replacements through another company, and those turned out great.
We met with some of Stahl’s representatives at a trade show and showed them a garment with their transfer applied, and even they acknowledged the fact that they weren't acceptable, one of them saying, “It just doesn’t look good.”
We've since returned all of the subpar prints for testing, though the testing was done in their own facility rather than by an independent third party. Since their in-house inspection, they've doubled down on their "dye migration" claim. However, if the garments were truly the issue, we should have seen the same problem with the other printer—which we didn’t. Their explanation for that was that “different inks use different chemicals,” which is correct. Their own explanation and the fact that there wasn't any dye migration on their competitors prints just confirms the actual issue. The chemical compound of the ink in question simply doesn't provide an acceptable opacity.
I wish their quality standards matched ours. I could never send a product like that to my customers. Fixing the issue out of pocket has cost us about $2,000 because we refused to deliver an inferior product.
At the time of this review, we are still trying to obtain a full refund for the defective portion of the prints. The process has involved long hold times and a frustrating amount of back-and-forth.
Ultimately, our initial choice to use Stahl's Transfer Express has caused us countless hours of testing and searching for a resolution, job delays, many hours on the phone with support, a substantial amount of money, and headaches that are ongoing. Buckle up and take an advil if you decide to take the ride.

Réponse de Transfer Express
Their prints were far from satisfactory. They denied anything being wrong with them. Even though everyone else's quality surpassed theirs. What a waste of time and money. Save yourself some time and expense, shop elsewhere.

Réponse de Transfer Express
Your company sucks and can't take responsibility.i will let social media know

Réponse de Transfer Express

Réponse de Transfer Express
This is my first time using transfer express. I am very happy with the turnaround time.

Réponse de Transfer Express
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