Travelcart.uk Avis 20

I contacted this travel agent on the 31/04/26 for my travelling to Lagos. After speaking to one of their staff ( named Muhammad. He was polite and friendly at first, but after l made a deposit of 100 pounds, everything changed. Couple of days after he started started avoiding my calls. I was told that the initial flight fare has changed and that l have pay more. I ask for a refund but was told that my deposit is nonrefundable. Please be aware. This guys are scammers.

STAY AWAY!!!. They are not genuine. After paying 80% of my flight ticket of £5712 ( for 5 passengers), I was told that the price of my flight had changed, and my initial deposit of £750 is non-refundable.
I also lost money from all connecting flights to this journey. I do not recommend this agency at all.

They have not been picking my calls paid deposit in August 2025 for a trip in March 2026, called January 2026 to pay my balance as agreed on our WhatsApp chat only to tell me that my ticket has expired. They also stated that my deposit is not refundable! He said the new ticket is £7000! Why! This is unbelievable! Please get in touch ASAP as you are about to ruin my 2026 family holiday. I need my full ticket as you promised. I have my full balance! This is unbelievable!

The company is very professional in dealing with customers. The representative are very supportive and have caring attitude

Really good service. Mark Henry was very patient and helpful. Would use again for next trip

I visited their office but it was a home office. Anyway I got my ticket straight away will definitely book again

I love their service at the moment cause they are patient and polite in dealing with client ..
I did enjoy assistance giving to me been a first time customer and hope to keep it as things goes on well ..

Thanks

I received a very good service from this Agency. I am well pleased and hoping to use their services more and more in future

They are very nice staff and friendly we can trust them for any travelling arrangements

Can't even find flights on the website.

Good management and fast service,thanks brother stay blessed 🫡

Efficient honest accurate and customer respect which are hallmarks of decency

Very helpful and friendly team. Gave me the best service; highly recommend.

A truly seamless experience! From start to finish, they made sure my journey was smooth. Their customer service is top-notch, and I felt well taken care of the entire time.

Easy to book , Fantastic trip, everything went off without a hitch great communication, great organisation. Looking forward to planning another trip in the near future.

Fantastic travel experience and friendly staff

Great service

I had an amazing experience with them! Everything was well-organized, from booking to the actual trip. The itinerary was perfect, the guides were knowledgeable, and customer support was always helpful. Great value for money and stress-free travel experience. Highly recommend

Very pleased with how easy it has been to navigate around the site and also the cheap tickets. Would recommend!

I booked my tickets with them and the team was really communicative. The manager did call me to make sure that everything was all right after my payment and all the details were communicated in a very good manner. The whole process was very transparent.