Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Took my deposit, then went silent — would not recommend I booked two coaches through TravelEaze for an important event and paid a £150 deposit on 18 May. The very next day, a third-party operat... Voir plus

Noté 1 sur 5 étoiles

Do not use this company! Paid for a return trip however no one turned up for the return to the airport, we were stuck with 10 x people including 3 toddlers and 1 disabled adult trying to get to the a... Voir plus

Noté 5 sur 5 étoiles

Great company used them Last year for similar journey David the driver was excellent very friendly and funny he’s a credit to the company made the trip more enjoyable

Noté 5 sur 5 étoiles

We had never used Travel Eaze before, Aladin was very helpful and accommodating when booking our coach. As promised, I am very pleased to say that our coach driver was ready and waiting to take 18 of... Voir plus

À propos de l'entreprise

  1. Société de transport en bus et autocar

Écrit par l'entreprise

We are the UK’s fastest growing passenger transportation company that offers the very best in minibus hire and coach hire services across all towns and cities. Get yourself a free instant quote by filling in the quote form below and we guarantee you the cheapest price.


Coordonnées de contact

3,2

Moyen

TrustScore 3 sur 5

80 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,2

Tous les avis

(80)

17 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Do not use this FRAUD company

Do not use this FRAUD company. They will wait until 10 hours before your journey, at 21:36 on Easter Friday to cancel your 55 seater you have booked for 8am the next again morning. Terrible company, terrible customer service. AVOID AVOID AVOID!!

18 avril 2025
Avis spontané
Noté 1 sur 5 étoiles

Do not use this company. Did not supply what we had paid.

Do not use this company. If it is even a company. We booked a 33 seat coach for a day trip to Manchester but were sent a 22 seat vehicle that was too cramped for our needs. I asked for a partial refund but have been ghosted by their representative Steven Cook and the company. I am taking them to the small claims court as they have not given me any other option.

2 mars 2025
Avis spontané
Noté 1 sur 5 étoiles

Absolutely dreadful booked weeks in…

Absolutely dreadful booked weeks in advance then an email the day before 10 people were due to travel they emailed and said they cannot do it for the price that had been paid and agreed. I recommend not using these as they are unreliable and not true to their word. We now have to rush round to find another company to do the journey . Disgraceful

13 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

I used traveleaze for our airport…

I used traveleaze for our airport transfers and trips for our stay in London and honestly me and my friends have no complaints, the price was higher than the usual rate because we used luxury 8 seater and we do not regret spending the extra cash , the vehicle was very clean and equipped with an ac and tables as well as a fridge , Amy made sure I got exactly the minibus I wanted to hire so I’m thankful for her patience and attentiveness Would definitely use again when we visit !!

2 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

I had a good experience with…

I had a good experience with Traveleaze. We booked the executive 16 seater , it was nice and spacious , also Amy was helpful and communicative throughout. The service was reliable, and I’d recommend them.

22 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

I was initially uncertain about booking…

I was initially uncertain about booking with traveleaze for my 4 hour trip but I’m glad I decided to go with them .the booking process was simple and the driver was polite also the vehicle was clean and comfortable. Amy was patient with me through the phone offering me a discount . The price was reasonable for a round trip with driver . Would recommend!!

8 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

We used this service for a 3 hour…

We used this service for a 3 hour journey each way. Everything went well. I was concerned about a negative review left by another customer recently and asked if this is likely to happen to us. Amy assured me that we will be looked after, provided good communication and the trip went to plan, no complaints to the passengers and the value was good for money. Thanks a lot!

12 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Absolute terrible company- do not use!

Absolute terrible company- do not use!
We booked a minibus that never showed up for our charity work event. Paid in advance in full.
We called the company and the driver with no response. We had to pay out £100's in last minute train tickets. When we finally spoke to them they have varying reasons as to why it never turned up and no one could give a clear answer. One week later and I am still waiting on a refund. No compensation/nothing offered. Would never use again.

29 octobre 2024
Avis spontané
Logo de Traveleaze

Réponse de Traveleaze

Hello Stephanie,

We’re truly sorry to hear about your experience and the inconvenience caused during such an important event. We understand the frustration and disappointment when a booked service doesn’t meet expectations, especially for a charity work event.

We’re actively investigating why our communication and coordination fell short in this instance. Please know that this is not the level of service we strive to provide, and we’re committed to addressing this to ensure it doesn’t happen again.

Regarding your refund, we apologize for the delay and assure you it’s being processed as a priority. We’ll also be reaching out to discuss potential compensation as a gesture of goodwill.

Thank you for your feedback—it helps us improve and prevent issues like this in the future. Should you have any further questions or concerns, please don’t hesitate to reach out to our customer service team directly.

Best regards,

Noté 1 sur 5 étoiles

These broker are pests

These broker are pests.

They source all the work out from local companies.

I’m getting no end of calls from their agents.

5 juillet 2024
Avis spontané
Logo de Traveleaze

Réponse de Traveleaze

Hi ,

Thank you for your feedback. We are a registered minibus and coach company, and all our vehicles and paperwork comply with legal requirements.

We strive to provide excellent service to our customers, and we take all feedback seriously. However, your review does not match any records of a service issue. If you have genuinely encountered a problem, we would appreciate more specific details to address your concerns appropriately.

Please contact us directly with any proof or further information about your experience so that we can resolve this matter. We value our reputation and are committed to maintaining the highest standards for our customers.

Thank you,

Noté 5 sur 5 étoiles

Excellent

t was great! The driver was super lovely and ended up waiting during the time we were at the event and so when we finished earlier he was there, which was much better for us.
Nice clean new minibus, would recommend/ book again! Booked an 18 seater for 16 of us, which was the most reasonable

1 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

Amazing service

Amazing service, trip to the airport and back for our family Holiday, couldn’t thank them enough, will definitely use these again.

7 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

Amazing experience

Lucy was great and super communicative!
The driver Alison was so friendly, she arrived early, has researched all the venues and went above and beyond. And the vehicle was amazing- absolutely I would recommend!

11 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

Great service

Great service! I used Traveleaze to and from the airport for our family holiday. Picked up on time, friendly driver who drove safely, loaded and unloaded all our bags for us and made good conversation. Same on the way back! We will be using these every time now going forward 10/10

23 avril 2024
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus