Travel Solutions Network Ltd. Avis 

Christine - what a star!
Having set our hearts on a particular hotel in Rome but finding no available dates on line, she sorted the issue out and dealt with everything over the phone. Super friendly and professional.

Valerie Burton lovely speaking with, very helpful, booked our 2027 summer holiday with

Nick was incredible at sorting out the booking process - had some issues with easyJet online booking system and Nick was thorough, helpful and patient throughout the whole process. Thanks Nick!

Booked a holiday with easyJet over the phone. What I didn't know is that easyJet use this company for over the phone booking

Absolute nightmare to deal with because once they take the deposit you can't get in touch with them. They never answer the phone and only open 9-4

Balance is now due however the link doesn't work and they ask for Bank transfer payment to an account with a different name. (That's not happening)

They don't reply to emails either.

easyJet said they can't help and don't want to know (even though it's meant to be an easyJet package holiday)

Shambles

I booked my forthcoming trip to Krakow via a representative called Michelle at Travel Network Solutions a few evenings ago.
What an absolute pleasure it was dealing with her, Michelle went out of her way to assist and clarify everything, her customer service was outstanding ..Thank you so much Michelle

I had a lot of help booking my holiday from a lovely agent called Vicki .
She was incredibly helpful and friendly and patient with me when I was a bit dithery. !!!

Thank you to Valerie Burton for making my experience of booking my holiday so easy. A very friendly competent lady who couldn’t have done more to help me

Excellent service from Daniel tonight! Extremely helpful and handled my query & my booking very professionally.
So glad I rang and I won’t hesitate to contact again if I have another problem.

Great customer service, Valerie was amazing and stayed behind to assist me with my booking

I've booked before with this firm through Angela who is a star she certainly lit up our holiday with a great recommendation Angela really knows her job she puts you at ease and we're always confident that she will find us the best deals My partner and I call her Saint Angela she really looks after us.
Thanks again Angela your a star
Ian Macdonald

Angela was brilliant, she made my booking simple, very professional and so helpful.
Thank you Angela

Angela white was so helpful in booking our holiday … put my mind at rest 🙏🏽

The time & effort Valerie Burton put into helping find our facility holiday was amazing. We had some quite specific requirements for our party of 15. 10 adults & 5 children. There was lots of backwards and forwards until valerie found our holiday. She went above & beyond communicating with us every step of the way. Well done Valerie.

Valerie was extremely helpful, nothing was too much trouble, she even gave me time to gather further information from my family and suggested I call her back when ready, no pressure.
I rang Valerie back and she went way past her working hours without making me feel pressured to hurry. Valerie has excellent communication skills, she was extremely efficient in organising wheelchair assistance for myself, which I couldn’t do on the computer. It was a huge relief to have this booking facility rather than a computer, as I had so many questions. I will definitely book again and hope I have Valerie’s support again. Nothing was too much bother, such a friendly person and I thank her.

Valerie was extremely helpful. Rang me back at the agreed time excellent communication skills . Very efficient organising wheelchair assistance ,which I couldn’t do on the computer. It was a huge relief to have this booking facility rather than a computer . I will definitely book again and hope I have such a friendly member of staff

Hi The personal help Valerie showed me when booking a holiday for 9 was outstanding

Valerie made everything so simple and explained in depth the problem I was having booking online. Would have no hesitation in booking with her again. Thanks for all your help.👍

Two hours on the phone getting passed between Travel Solutions Network and easyJet, shame you can't talk to eachother. The whole set up is a joke, website is a rabbit hole. Would it not be easy just to have all your flights, transfers, hotel details all in the same place? Can't get hold of travel solutions network on Sunday, phone asks to phone easyJet, they can't help. Shambles, it's 2026! Get a system in place, thought when on the phone booking (as easyJet system failed when trying to book), I wanted to make sure I wasn't paying twice that it was a wrong move. So much stress and we fly tomorrow without all the information 🤞🏻. Never again.

This is the first time I have used this the easy jet agent was excellent guided me through the process Daniel the agent was professional all the way

So pleased I called today, spoke to an amazing lady named Valerie who was so helpful, knowledgeable and put me at ease after becoming overwhelmed trying to book a last minute first trip abroad for the family. She explained the booking process to me and talked me through everything. Would highly recommend. Thank you so much.