Trav N Go Ltd Avis 

62
TrustScore 3.5 sur 5

3,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Trav N Go planned our honeymoon to Bali, and it was everything we dreamed of. We started in Ubud and ended in Seminyak, with every detail handled perfectly. Their team was incredibly patient and kind,... Voir plus

Noté 5 sur 5 étoiles

Spoke to Krishna to arrange a 5 star all inclusive holiday for myself and my daughter to Tunisia. Krishna was extremely helpful and arranged our flights and transfers and even gave us her special... Voir plus

Noté 1 sur 5 étoiles

Do not book through these people they are scammers! Appalling customer service from Sharon who did not state the full facts and tried to basically call us liers and fob us off! Changed us extra to ha... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

The worse possible firm to book through, just like the other reviews we kept getting offered late flights ( meaning you loose a day ) like others I ended up having to pay extra money, then got no hel... Voir plus

À propos de l'entreprise

  1. Agence de voyages

Écrit par l'entreprise

We are specialising in beach holidays will typically offer packages to destinations that have beautiful beaches, warm weather, and a range of water sports and activities. These packages often include flights, accommodation at beachfront resorts or hotels, and access to local attractions and activities such as snorkeling, surfing, or kayaking. Trav N Go also provide offer all-inclusive packages that include meals, drinks, and other amenities. Beach holiday packages may cater to families, couples, or solo travelers, depending on the destination and the type of activities offered. City Breaks: Trav N Go also specialises in city breaks will typically offer packages to popular urban destinations that have a rich cultural heritage, historic landmarks, and vibrant nightlife. These packages often include flights, accommodation at centrally located hotels, and access to local attractions such as museums, art galleries, and restaurants. City break packages may also include guided tours or tickets to popular events and festivals. Depending on the destination, these packages may cater to families, couples, or solo travelers who are looking for a short break from their daily routine to explore a new city and experience its unique culture and life.


Coordonnées de contact

3,7

Moyen

TrustScore 3.5 sur 5

62 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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3,7

Tous les avis

(62)

0 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Travel Experience with Trav N Go

I recently booked a family holiday to Antalya with Trav N Go, and the experience was exceptional. Their service was outstanding—they helped us find perfect flights and a luxurious 5-star hotel that catered beautifully to both the kids and us. When we had to make last-minute changes to our original hotel booking, Trav N Go handled it seamlessly, ensuring minimal cost difference and no stress for us.

Their attention to detail and customer care exceeded expectations. I’ll definitely be booking all my future trips with Trav N Go. They offer quality, affordability, and peace of mind. Highly recommend!

12 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Very Pleased With Service and Prices

I’ve booked with Trav N Go a couple times now, and their service is consistently top-notch. They have always beat any online price and have been patient and flexible with changes. Each booking has been a smooth and hassle-free experience.

I highly recommend them for anyone looking for quality service and great value.

10 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Wowcher Iceland

Booked through wowcher for me and my mom to go to Iceland to see the Northern lights when this company called me up to arrange the so-called flights all it was was upselling making the most inconvenient flights possible evening flights morning flight so you essentially lose 2 days on the website it says that you are guaranteed 40 hours on a 2-night holiday I was given 32 hours on the first choice and then had to pay extra if I wanted the 40 hours I have now taken this dispute too wowcher this is not right. The company is registered to a actual residential house and has only been really trading this year fully this year it looks like. I want to go on holiday with them but I'm starting to lose trust. All she wants to do is up sell. If I paid for 40 hours holiday I expect a 40 hour holiday as a minimum like it says on the website. I don't expect to land at almost midnight and then go home at 8:00 a.m. with multiple layovers.

2 décembre 2024
Avis spontané
Logo de Trav N Go Ltd

Réponse de Trav N Go Ltd

Hi Jack Smethem

Thank you for your feedback. Our Wowcher deals are based on specific flight times and airports, but they also depend on airline availability at the time of booking. We understand that the flight options did not meet your expectations, so we escalated your concern to Wowcher and processed refund for your purchase. We hope you are satisfied with the resolution.

Team Trav N Go

Noté 5 sur 5 étoiles

This is the 3rd holiday I have booked…

This is the 3rd holiday I have booked through Trav N Go and they always exceed expectations. We were a group of 6 girls and everything was arranged perfectly with no issues, we got a great deal in a amazing hotel and Naynesh also informed the hotel it was my birthday so were upgraded for free...

Am looking forward to my next holiday which has already been booked via them to Maldives.

4 novembre 2024
Avis spontané
Noté 1 sur 5 étoiles

DO NOT BOOK THROUGH THIS COMANY

DO NOT BOOK THROUGH THIS COMANY
ABSOUTE WASTE OF TIME AND MONEY AND NOT HELPFUL AT ALL. I WILL BE POSTING A FURTHER REVIEW EXPLAINING EVERYTHING EVERYTHING IF THEY DO NOT CALL ME BACK WITH A RESPONCE REGARDING THE WORST HOLIDAY I HAVE EVER BEEN ON IN MY LIFE.

13 septembre 2024
Avis spontané
Noté 1 sur 5 étoiles

We bought a three nights to faliraki …

We bought a three nights to faliraki from wowcher. It was a birthday gift for myself. All inclusive holiday either evita and another 4 star hotel. Upon paying wowcher you have given code to redeem the voucher. The 4* star Hotel is already fully book. Wowcher should not sell the holidays if hotel is already fully book. We where given 3 star hotel which they re assure me it was same standard fully inclusive. As no choice that once you redeem the voucher you can't cancel. I still went ahead I had to upgrade and pay for different flight times. Very late flight on day one to depart and very early departure . It looks like I will spending 2 days instead of 3 days in greece. Paid extra for early flight and late flight coming back. The hotel is not all inclusive before 10am and after 10pm you have to pay for drink and food. The food is awful 2 lunches spaghetti bolonase and chicken. Dinner not much choice of food. I was charged for 4 star accommodation and services. What I received is merely 2 /3 star. I complaint when I got there but most of the hotel are fully book. I contacted travngo it went to deaf ear even offer with voucher £50 for next holiday. Overall awful experience. DO NOT BUY HOILDAYS FROM WOWCHER . TRAVNGO the worst holiday agent i dealt with. They will try there best to make more money of you even you had pay already wowcher already. I hope this warn people instead of saving money you end up spending more. Better book your holiday e.g. loveholiday easyjet or other agent that you can see flight details.hotel and what's inclusive. First time and last booking wowcher and Travngo very bad experience.

19 juin 2024
Avis spontané
Noté 1 sur 5 étoiles

CONNED!NEVER AGAIN!

CONNED!
Absolutely appalling service from start to finish. Bought our 7nights 4* getaway to Rhodes through Wowcher, we were excited until Sharon got involved.She is a smooth talker, first she made me pay an additional £180 and booked us a completely different holiday...when I objected to this she offered an "upgrade" in a different country. I emailed her more than once and explicitly said I wanted to cancel the holiday and demanded refund of my £180 to her company- I even put a complaint to Wowcher. Sharon came back with an excuse that there's been a cancellation in one of of the 3 original hotels but proceeded to change my travel dates & book us 5nights in a 2* hotel. Very expensive week indoors as there was nothing for me and my teen to do at this hotel. Shocking service throughout!

16 août 2024
Avis spontané
Noté 5 sur 5 étoiles

Great experience

Great experience. Naynesh helped us save a lot on our holiday to Antalya and sorted everything out so swiftly and smoothly. Will definitely be using them again!

28 août 2024
Avis spontané
Noté 5 sur 5 étoiles

We were dealt with a difficult situation…

W​e were dealt with a difficult situation that was due to an airline cancellation. Even though It was not the fault of Trav N Go, they walked me step by step to rebook and find options and solutions for me and my family.

I have used a lot of random agencies in the past but moving forward I will have this team as my go to.
That you for fielding out frustrations but also being so professional and turning a bad situation into a positive one. It speaks volumes to your integrity as a company.
​Also thank you for booking my upcoming trip to Edinburgh!

25 décembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Just came back from our trip to Sharm

Just came back from our trip to Sharm, Trav N Go were brilliant going through all the various room options to ensure we got the exactly what we wanted for our trip. They arranged everything including private transfer to and from the hotel. Our trip was also cheaper then what we could find with some of the bigger agencies.
Give them a go, we certainly will be using them again.

9 mai 2024
Avis spontané
Noté 1 sur 5 étoiles

We really have to pay attention to the…

We really have to pay attention to the reviews to help make good decisions.
Trav N Go is not a good travel agency, they always have to pay extra money, l bought a deal 4NT, a multi-stay in Athens and Santorini with transfers and return flights but they make me pay £100 more per person or lose 1-night hotel and fly overnight back to London. Which is not a nice deal, to be honest, that sounds like blackmail, but that is sad from a company we should trust

12 février 2024
Avis spontané
Noté 5 sur 5 étoiles

Great Experience

We had a lovely holiday to Punta Cana. Tra N Go had organised everything for us in a timely matter. Picked an excellent hotel for us. Transfers to hotels and airports was all there waiting for us. The best thing was it all came within our budget that we had set. I would definitely recommend Tra N Go to my friends and family.

3 avril 2024
Avis spontané
Noté 1 sur 5 étoiles

Wowcher 2 nights in Iceland

Wowcher 2 nights in Iceland - when I redeemed my voucher you then find out they want me to do a 9 hour flight via Amsterdam for a flight that would only take 1 hour. Wanted me to return to a different airport. The flight times they have basically turned a 3 day getaway into a 1 day event. They wanted me to pay an extra £180 to give semi reasonable flight times. 4* Central hotel not available only 2* on the city outskirts. Sales model is shocking. They wanted to sort a holiday for me but trust was broken.

26 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

My new go to travel agent

I have just returned from my first trip booked with this company and can happily say I have found my new travel agent. Nainesh was very helpful from start to finish and provided us with a great deal. Will definitely be recommending to family and friends.

3 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

Riddhi was very helpful regarding our…

Riddhi was very helpful regarding our flights. I had a few problems 'checking in' online and not only was Riddhi very quick with responding to my emails she took the time to talk me through the steps over the phone.
Thank you for making the experience stress free.

14 mars 2024
Avis spontané
Noté 1 sur 5 étoiles

Awful don’t use!

If I could rate below 1 star I would. We purchased a voucher through Wowcher and all the bookings etc were dealt with my Trav N Go. At first our experience with them was pleasant and our trip details were quickly sorted, the hotel and flight confirmations were sent through quickly and we had no further contact. The only issue I would say we had at this point was that I was advised middle names weren’t required for the flight booking a later email sent by Trav N Go stated that all bookings had to match the passport exactly, so I’m glad we ignored the agent on this point.

We arrived at our hotel and when we went to check in, using the confirmation and booking reference provided by Trav N Go we were told by the hotel staff that our booking had been cancelled 3 days prior by Trav N Go. Luckily I was able to get in contact with an agent (after multiple calls that went unanswered) and I was told that it was “normal practice for them to cancel a booking during the free cancellation period and rebook under a different company”. I was told that a new booking had been sorted for us, which was a lie because nothing could be found on the hotels records. We were never told throughout the whole booking process that it was standard practice for Trav N Go to cancel and rebook our hotel reservation.

The agent did manage to get a new booking sorted for us but only after I persisted with keeping her on the phone and insisting that something be sorted asap. At one point the agent was unaware that I could hear the phone call (the phone had been passed to the reception staff) and she said that she would be hanging up the phone now, even though a new booking hadn’t been sorted yet!

All I can say is this company is awful and if I hadn’t been as insistent as I was over the phone I don’t believe they would have sorted our hotel reservation and would have left us stranded in a foreign country.

29 février 2024
Avis spontané
Noté 1 sur 5 étoiles

Horrible company and extremely…

Horrible company and extremely unreliable. My partner booked through wowcher and the company offered the worst flight times and would not offer an email confirmation or reach out. When we wanted to cancel the booking they extremely unhelpful over the phone.

13 mars 2024
Avis spontané

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