Trees Direct Ltd Avis 210

TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The mulberry tree that I ordered was dispatched quickly and arrived well packed. It appeared to be of good quality and in good condition and is already producing some buds. Overall I am happy with the... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Exceptional service and sound advice from family business.Excellent specimen lime tree very quickly delivered and carefully packed. Thank you very much. Sally Rossiter

L'entreprise a répondu

Noté 5 sur 5 étoiles

After lots of online research into trees I came across this company quite late on and they had everything I was after and for a reasonable price. I liked the fact they were a British family company. S... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I ordered a copper beech tree, which arrived a few days later. It was slightly taller than described (which is excellent) and very well packaged. I ordered a pot-grown tree, as it's getting late in th... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Pépinière
  2. Jardinerie
  3. Ferme forestière
  4. Pépiniériste en gros

À propos de Trees Direct Ltd

Écrit par l'entreprise

Last Chance Summer Sale

Trees Direct Ltd is a proud family run business dedicated to bringing quality trees, plants, and shrubs to gardens across the UK. For generations, our family has nurtured a passion for horticulture, combining traditional expertise with a personal touch.

From selecting the finest saplings to nurturing them in our nurseries, every step reflects our dedication to quality and care. As a family, we understand the importance of a beautiful garden and the joy it brings to a home. We strive to provide not only top notch plants but also personalised guidance, helping customers make the right choices for their unique outdoor spaces.

We believe in treating every customer like part of the family. That means carefully sourcing healthy plants, offering expert advice, and ensuring reliable delivery to help your garden flourish.

Our commitment to service, quality, and sustainability reflects the values that have guided our family business since day one, making Trees Direct your trusted partner for all your planting needs.

Over the years, we have built strong relationships with growers, ensuring that every plant we deliver meets our high standards. Our family values are at the core of everything we do - honesty, integrity, and genuine care for the environment and our customers.

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Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

210 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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Noté 5 sur 5 étoiles

Good quality mulberry tree

The mulberry tree that I ordered was dispatched quickly and arrived well packed. It appeared to be of good quality and in good condition and is already producing some buds. Overall I am happy with the service provided.

31 mars 2026
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Réponse : Trees Direct Ltd

Hi Richard, thank you for your 5* review! We're all so pleased to hear that you are happy with the service you received and your Mulberry tree. We hope it flourishes for you! - Trees Direct Family💚

Noté 1 sur 5 étoiles

Dead on arrival ??

we believe the tree is dead, planted as instructed but to date no sign of life.

31 mars 2026
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Réponse : Trees Direct Ltd

Hi Penny,

Your order was a young Bare Root tree and was only delivered to you three weeks ago. We'd recommend all of our customers to wait until later in the summer to see proper progress on a Bare Root tree. Especially in regards to Copper Beech as these are historically late developers.

Please do get in touch if you have any questions! If your Copper Beech is still not looking well in June/July, please don't hesitate to get in touch with us. We're always happy to talk to our customers and help them as best we can!

Thank you,
Trees Direct Family

Noté 5 sur 5 étoiles

Lovely healthy trees

Lovely healthy trees. Delivered promptly.

23 mars 2026
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Réponse : Trees Direct Ltd

Hello Joan, thank you for your 5* review! So pleased to hear you're happy with the trees🌳 - Trees Direct Family

Noté 5 sur 5 étoiles

Exceptional service and sound advice…

Exceptional service and sound advice from family business.Excellent specimen lime tree very quickly delivered and carefully packed.
Thank you very much.
Sally Rossiter

19 mars 2026
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Réponse : Trees Direct Ltd

Hi Sally, thanks so much for the 5* review! As a small, family business, hearing reviews like this really makes our day. It's so nice to hear our service and products are valued! Good luck with your tree💚 - Trees Direct Family

Noté 5 sur 5 étoiles

So impressed

After lots of online research into trees I came across this company quite late on and they had everything I was after and for a reasonable price. I liked the fact they were a British family company. So I placed the order. It came just a couple of days later, which was very quick. The trees were well packaged and in great condition. We got them planted a couple of days later - they were in pots so there was no urgent rush to plant them same day - and they are now growing well and starting to open their leaves. I would definitely recommend this company and will be using them again.

19 mars 2026
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Réponse : Trees Direct Ltd

Hello Anne, thank you so much for your 5* review! We are indeed a small family company from South Shropshire and we try our best to keep our prices competitive and friendly! So pleased to hear you'd order from us again :) - Trees Direct Family

Noté 5 sur 5 étoiles

Great service

Great service. Very good trees.

26 mars 2026
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Réponse : Trees Direct Ltd

Hi Katie, thanks for your 5* review! We are all super grateful💚 - Trees Direct Family

Noté 5 sur 5 étoiles

Great prompt personal service

Great prompt personal service, healthy saplings.

12 mars 2026
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Réponse : Trees Direct Ltd

Hi Kathy, thanks for your 5* review! We really appreciate it🌲 - Trees Direct Family

Noté 4 sur 5 étoiles

Very pleased with my trees

Very pleased with my trees. Well packaged and delivered. Good quality plants with well developed roots. They look good planted.

19 mars 2026
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Réponse : Trees Direct Ltd

Hi, thank you for your 4* review! We really appreciate it🌳 - Trees Direct Family

Noté 5 sur 5 étoiles

Excellent customer service from Trees Direct.

I recieved excellent service from the team at Trees Direct when ordering a Silver Birch for my garden. I phoned with a few queries and the person I spoke to was knowledgeable and very helpful. I recieved the tree within two days of ordering, which arrived well packaged and in very good condition. I must mention that a second tree was dispatched in error and having spoken with Diana to let her know, she very kindly let me keep this tree also, which I've now planted out with the other Silver Birch.This company were a pleasure to deal with and definitely went above and beyond, I would most definitely use again. I am more than happy to recommend and give a 5☆ rating.

23 mars 2026
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Réponse : Trees Direct Ltd

Hi Chris, thank you so much for your 5* review! We do hope you enjoy your Silver Birch trees and so pleased to know you're pleased with our services💚 - Trees Direct Family

Noté 5 sur 5 étoiles

Tree arrived very promptly and well…

Tree arrived very promptly and well packaged.

19 mars 2026
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Réponse : Trees Direct Ltd

Hi JT, thanks so much for your 5* review! We're glad you're happy with the service🌳 - Trees Direct Family

Noté 5 sur 5 étoiles

Great service.

Great service. Organised overnight delivery hassle free. Well packaged. Super healthy trees. Recommended. They know what they are doing!

19 mars 2026
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Réponse : Trees Direct Ltd

Hi Mauve, thank you for your 5* review!💚 - Trees Direct Family

Noté 5 sur 5 étoiles

Bare Root Hawthorn Tree

Good size bare root tree delivered quickly in very secure packaging. Planted on the day of delivery as per instructions. No sign of "life" yet but it's early days. Hoping it will thrive.

12 mars 2026
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Réponse : Trees Direct Ltd

Hi Cheryl, thank you so much for the 5* review! We're so pleased to hear you're happy with your Hawthorn tree🌳 - Trees Direct Family

Noté 5 sur 5 étoiles

Excellent service

Excellent service, quick shipping and a good sized, healthy tree. Its now in the ground and will hopefully flourish.

12 mars 2026
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Réponse : Trees Direct Ltd

Hi Jay, thank you for your 5* review! We're so pleased to hear you're happy with your tree💚 - Trees Direct Family

Noté 4 sur 5 étoiles

Easy to navigate and well informed web…

Easy to navigate and well informed web site. Prompt delivery.

12 mars 2026
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Réponse : Trees Direct Ltd

Hi Lan, thank you for your 4* review! Everyone here at Trees Direct really appreciates it and we're glad to hear that our website is easy to navigate 🌳 - Trees Direct Family

Noté 1 sur 5 étoiles

Nothing like as described

Nothing like as described! Hardly a mature tree basically just a stick

11 mars 2026
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Réponse : Trees Direct Ltd

Hi Colin, I'm so sorry you were disappointed. This is the first we're hearing of this, next time please do get in contact with us so we can sort this out directly. In regard to the tree itself, without seeing the tree ourselves we can make no comment. It it still winter, so most of our trees do look like sticks and are very bare. Of course, if you are not happy, please do get in touch with us directly at 01584 878878 or info@treesdirect.co.uk and we will see how we can best sort the situation out.

Noté 5 sur 5 étoiles

Good Website.Easy to Order.Arrived…

Good Website.Easy to Order.Arrived ahead of schedule in good condition.Delivery time and date advised by courier.

3 mars 2026
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Réponse : Trees Direct Ltd

Hi Mr Clarke, thank you for your 5* review! We're so pleased to hear you are pleased with the service you received💚 - Trees Direct Family

Noté 5 sur 5 étoiles

Excellent tree

I ordered a copper beech tree, which arrived a few days later. It was slightly taller than described (which is excellent) and very well packaged. I ordered a pot-grown tree, as it's getting late in the season for bare-root, and the tree had clearly been grown in the pot, not dumped in it immediately prior to shipping. For £35, it was very good value, and I will certainly use Trees Direct Ltd again.

2 mars 2026
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Réponse : Trees Direct Ltd

Hi Robert, thanks so much for your 5* review! We are so pleased to hear you're happy with us as a business and your tree, too! 💚- Trees Direct Family

Noté 5 sur 5 étoiles

Large Camellia Plant Order & Delivery

Good communication from seller, well packed and quick delivery of the plant which was healthy and in good condition.

2 mars 2026
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Réponse : Trees Direct Ltd

Hi Mark, thanks for your 5* review. We massively appreciate it and are so pleased to hear you're pleased with the service you received🌳 - Trees Direct Family

Noté 5 sur 5 étoiles

TheThe perfect tree.

The service was excellent the tree was perfect in every way would use again .

12 février 2026
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Réponse : Trees Direct Ltd

Hi Adrian, thanks so much for the 5* review! So glad to hear you'd purchase from us again 💚 - Trees Direct Family

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