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Lisez les avis des autres

Noté 1 sur 5 étoiles

Staff were polite and shipping was fast. The problem occurred when they shipped the item to me and listed it as a document. Well that wasn’t true and customs caught it. This made customs charge me $1... Voir plus

Noté 5 sur 5 étoiles

I'd not heard of Tribz before, so was a little hesitant placing an order. I however need not have worried - great value, quick dispatch & very responsive (Kavi). The router labelled as 'Pristine' look... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Bought a router from them and couldn't get it to work being user error rather than the hardware. They had the router back and issued a full refund immediately upon receipt of return. Sometimes thin... Voir plus

Noté 5 sur 5 étoiles

Fast delivery of our router, then when we needed help, Sam went above and beyond to assist us setting it up. His knowledge was first class and his ability to explain in layman’s terms was both inspi... Voir plus

À propos de l'entreprise

  1. Marché en ligne
  2. Magasin de téléphonie mobile
  3. Magasin d'informatique
  4. Magasin d'ordinateurs d'occasion

À propos de tribz

Écrit par l'entreprise

looking for pocket friendly, planet positive purchases? at tribz, we've got you covered!

tribz - carefully curated collections for curiously conscious consumers, by a collective of eclectic, eccentric & always ethical entrepreneurs. sustainably stylish selections guaranteed to be planet positive & pocket friendly. everything from plant based supplements to pre-loved tech.

welcome to the tribe and thanks for your support! We really appreciate it!


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

92 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

N'a pas répondu aux avis négatifs

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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Would Recommend.

Really happy with the router, internet is working perfectly. Really happy.
Would recommend.

4 juin 2024
Noté 5 sur 5 étoiles

Tribz - Sam

Communication was great from start to finish..

Sam is a pleasure to talk to and helps you out step by step if you have any issues

100% I will use Tribz again when I require anything..

2 avril 2024
Noté 5 sur 5 étoiles

Nokia router 5g 3.2

Great customer service from two very knowledgeable guys fantastic deal on the Nokia 3.2 router quick delivery and product was as described. I now have 5g WiFi in the whole house runs like a dream . And knocks my old WiFi from sky out of the ball park. 😀 I can definitely recommend this company and will use again. One week on and with speeds over 700 could not ask for better

24 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

I had issues with connectivity to a…

I had issues with connectivity to a router, Upon contacting customer support I returned and received a new router promptly. I had the same issue with this, issue I believe was nothing to do with faulty router or any negligence from company side. I got on a call with Sam and once we couldn't figure out the issue together he offered an upgraded router free of charge which again was promptly delivered and now all running correct. A great company to deal with. Issues happen that are no ones fault and the way these guys went above and beyond to remedy I would have no hesitation buying again, in fact they would be my go to.

5 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

Good value

Good value, friendly personal service and prompt support with a tech query.

19 mars 2024
Noté 5 sur 5 étoiles

Amended review

I posted an earlier, less than flattering, review when I was frustrated by the lack of response from Tribz, but once they picked up on my complaint, they acted very promptly to remedy matters. I'd be happy to deal with them again and I'd happily recommend them.
John

9 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

Great

Good, friendly service. Part of the order was forgotten, but after contacting support was immediately rectified.

12 mars 2024
Noté 5 sur 5 étoiles

Tribz provide a first class service

Fast delivery of our router, then when we needed help, Sam went above and beyond to assist us setting it up. His knowledge was first class and his ability to explain in layman’s terms was both inspiring and informative. We then had issues with the original router and on calling Tribz they sent a replacement within 24 hours.

Would highly recommend Tribz and they will definitely be our go to company for any future needs. Cannot say how impressed we were with Sam and the service provided by Tribz.

29 février 2024
Noté 2 sur 5 étoiles

WiFi device didn't work

WiFi device didn't work. Initially, company helpful but failed to resolve problem- and all went quiet. Finally, received refund but disappointing customer service.

2 janvier 2024
Noté 1 sur 5 étoiles

5G Router faulty after 9 months, no support from Tribz

Order 8367111 on 18th May 2023 - Ordered a Nokia Fastmile 5G router, arrived promptly, great. Until it recently stopped working that is, and contacted the Tribz support email address.

No response at all.

Beware, this retailer only provides 6 months warranty on these used tech goods and seems like they are not in the slightest interested if/when after 9 months it spontaneously ceases to function.

Not exactly the "planet positive choice" that it states on the provided setup documentation, as the unit is now useless e-waste.
Not only that, but this model was end-of-life before Tribz re-sold it (Nokia no longer supports this Fastmile gateway, it's obsolete and the last firmware update was released in October 2022).

27 février 2024
Avis spontané
Logo de tribz

Réponse de tribz

Hi Mark,

First off, pls accept our sincere apologies for the late response to your initial email. We are a small collective, committed to serving our customers and on occasion, something slips through the net… We will strive to do better in future.

As you noted, the unit served you well and something has gone wrong after 9 months. We are keen to avoid anything ending up in landfill and would need to figure out what went wrong, and explore options. I understand that someone from our tech tribe reached out to help troubleshoot the issue but you weren’t open to that option.

I understand the unit is outside of the warranty period and I am happy to discuss other options. We would need to diagnose the problem before we can offer a solution. Pls let us know if you’d like that.

Warm regards,
Kavi, customer service tribe

Noté 5 sur 5 étoiles

Excellent after care service

Prompt delivery and excellent help in setting up G5 router. Highly recommend this retailer.

28 décembre 2023
Logo de tribz

Réponse de tribz

Thanks for the recommendation and for opting to make a planet positive purchase! together we can make a difference!

Noté 5 sur 5 étoiles

What they say about Tribz.co.uk is true ;)

My name is Catalin and recently crossed roads with the Tribz. guys...Never in my life i had a better custumer service,the amount of patience and wilingness towards customer satisfaction is out of this world.Without going into details,Sam,the best human being i've met in a long time,did everything possible to change the outcome of my problem,sparing no effort,doing far more than he should've and he's assistance streched over couple of months.I mean,who does that nowadays?LEGENDS...If this guys have something that you need,GO FOR IT,you will NOT regret it.I cant thank you enough Sam,you're a great man,you give us hope about humanity.

15 décembre 2023
Avis spontané
Logo de tribz

Réponse de tribz

truly humbled by this awesome review Catalin! Much appreciated. Thanks for choosing to shop with us and i'll be sure to share this with Sam - glad he was able to restore your faith in humanity!!! ;)

Noté 5 sur 5 étoiles

Kavi was very helpful and advised a…

Kavi was very helpful and advised a lot. It was a shame the product wasn’t for us but Tribz were brilliant. Highly recommend.

16 février 2024
Avis spontané
Logo de tribz

Réponse de tribz

Hi Mitchell! Sorry to hear it wasn't for you on this occasion. Thanks for giving us a try though! and hoping we can better serve you future!

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