Your service was prompt, I was treated with respect from the first phone call. I was very concerned, because the security of my home was compromised, so, I had to take action immediately before I even... Voir plus
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Your service was prompt, I was treated with respect from the first phone call. I was very concerned, because the security of my home was compromised, so, I had to take action immediately before I even... Voir plus
L'entreprise a répondu
I was able to complete my claim online . It was dealt with quickly. I received clear guidelines and instruction of how to claim for accidental damage to a TV in my home. I completed the relevant... Voir plus
L'entreprise a répondu
Following a burst pipe which caused a significant amount of water damage at my home we had a visit from Ethan at Trinity First Response. He attended the day after the leak which was extremely quick.... Voir plus
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Michael and James and the team were excellent at this difficult time. Communication was good and they worked around my needs to look after my invalid wife. The kitchen fire damage was dealt with in... Voir plus
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Écrit par l'entreprise
Your claims management solution.
Trinity Claims provides a dedicated claims handling service to our sister company, Policy Expert. Our teams combine the use of our proprietary technology with traditional customer service values to deliver a market-leading claims experience when our customers need us the most.
TRINITY CLAIMS, TN9 1RS, TONBRIDGE, Royaume-Uni
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Speedy attendance to survey the problem and a fair outcome I think with the settlement figure. I only hope that after many years of no claims that my premium next year will not be badly affected.
Really good experience. Lee and Paul were really thorough and explained things well. Makes a stressful process that little bit easier when you have workmen like Lee and Paul!
Claim dealt with promptly and efficiently. All customer interface helpful and clear.
I was impressed with how easy the process was. I was worried that I would receive a low offer for my car but they offered more than I was expecting. Very pleased with Dan MacCourt who was friendly and humorous.
Trinity Claims were very fair in handling our claim. I have only marked them down slightly due to problems I personally had with understanding the claims ‘portal’ and ‘dashboard’
Overcame slight delay in connection to validation, then, moved on swiftly.
Awful company, no communication, claim been going on for 12 months still not resolved
Really good experience with my 1st claim, wasn’t sure what to expect but the service and the speed of the response far exceeded any expectations, all resolved in less than 3 working days. Will definitely recommend

Réponse : Trinity Claims
Really pleased with the way the claim was handled and I like the message service used to communicate progress. I also contacted the jewellery company to ask a question and they were really helpful too.

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Home Emergency was great as they came out within 3 hours. It was easy to contact staff and I got regular updates. Over all claim was done in 4 weeks.

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I was able to complete my claim online . It was dealt with quickly.
I received clear guidelines and instruction of how to claim for accidental damage to a TV in my home. I completed the relevant information form . After submitting the form, I was advised of the next step. Evidence of purchase and damage which I was able to forward to them. This was assessed and a financial offer made , accepted and paid into our account. I would recommend Trinity Claims thank you.

Réponse : Trinity Claims
Ethan, informed me of his time of arrival and he arrived on time. The work was carried out very efficiently and the area was left clean and tidy. Ethan informed me in all aspects of the job. I was very impressed by his professionalism.

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Incredibly quick response and settlement - very refreshing!

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Good communication throughout, Excellent tradesmen used. Quality job done to replace shower.

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I am 78 and hate filling forms and doing things on line but Ben did everything to make it easy for me. I was very pleased with the outcome and can't praise Trinity highly enough

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Straight forward process online and updates easily accessible

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Trinity claims helped me resolve my claim in the end, there was a couple issues along the way but the communication from the team made sure everything was right in the end.

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Michael and James and the team were excellent at this difficult time. Communication was good and they worked around my needs to look after my invalid wife.
The kitchen fire damage was dealt with in a professional way and the house was cleaned from top to bottom.
Very pleased with the service.

Réponse : Trinity Claims
Professional and respectful gentleman whom assessed the clams thank you
MrsM.Newman

Réponse : Trinity Claims
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