Triton Showers Avis 

It was a simple transaction, I requested the extension of my shower cover one day beyond the date, but it was handled quickly and without fuss. Giving me the warranty I required.

Excellent service. Thank you.

Easy to renew cover for another year over the phone. Customer service person very helpful.

You can always speak to someone on the phone who is always helpful and polite
And the service is always good if you need an engineer

Paid over £1000 for shower and went wrong after 18 months. No lights on display. Tried ringing and was 8th in queue when down to 6th they hung up . Therefore had to ring back. Now 18Th 1111 clearly lots of faulty , very expensive showers !!! currently been waiting 45 minutes and still not at front of queue
Avoid

Good and prompt service for repair of unit

We had Jarred come out today and replace our shower unit. First class service from him and Triton! Really happy with everything. Jarred is so professional, friendly and efficient!

The winning team thanks

I phoned on the 14th of July and explained the problem I was having with the shower to a lovely lady on the phone. After about 5-10min she said we will send you the part that would fix the problem free of charge. At around 2:15pm the following day the part arrived and the problem solved. How about that for excellent service.

Installed the latest triton ENlight with heat repeat, superb service from Triton, talked us through the system and how this paired with a waste water heat recovery system used to prewarm the water when entering the shower will save our customer money. highly recommended, no question was a problem and very helpful through the install.

Very good service. The lady I spoke to was extremely helpful and very knowledgeable.

I had good sound advice from one of your technical engineers. I ordered a spare thermostat for our shower and it is now backed up and running.

Great people to deal with lady New exactly what I wanted and it was delivered next day can’t afford it at all

Delivery service was excellent,trying to get to speak to anybody was awful, very frustrating, finally when I did get to speak to a human she was very pleasant and helpful. But had this experience before in 2020 but I put that down to the country being in lockdown, but I'm afraid things haven't improved one little bit. Would I recommend Triton showers honestly No.

This spares order eventually took 7 days to arrive (after ordering on a next day basis) .. chasing up the delivery became a painful experience - sitting in an extremely long queue (60 mins +). The first attempt to receive my order was blamed on DPD .. a replacement order was eventually placed after 5 wasted days. Overall, not a great experience ☹️

We had to contact customer support after our shower display stopped working. Phone support were very helpful and they sent an engineer within a few days to replace the faulty component at no cost to us. Very pleased with their warranty service.

Help us you get the correct part for the shower, giving us confidence to do it ourselves .