Tropical Glass Avis 

841
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

A great variety of DIY terrarium options at the website and ideal one can order also the required tool kit with it. I was impressed with the great care taken on the packaging and the quality of the pl... Voir plus

Noté 5 sur 5 étoiles

Purchased the Grand Canyon terrarium and have to say I am more than happy. I had been considering purchasing a terrarium for some time but concerned about purchasing one online for various reasons. I... Voir plus

Noté 5 sur 5 étoiles

Everything arrived on the pre-arranged date, carefully packaged and in super condition. It was great to be able to browse and buy everything in one place. We're delighted with the finished product whi... Voir plus

Noté 5 sur 5 étoiles

Ordered and within less than 24hrs both terrariums were at my door. Packaged perfectly, gorgeous plants, easy instructions, we just loved every second of doing it and the end results are gorgeous.... Voir plus

À propos de l'entreprise

  1. Vendeur de plantes d'exposition

Écrit par l'entreprise

One stop shop for terrarium lovers. Create you own ecosystem thanks to our wide selection of DIY terrarium kits, terrarium jar, plants and all accessories needed.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

841 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(841)

120 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Quality plants looking really good in…

Quality plants looking really good in my terrarium.

29 juillet 2025
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Réponse de Tropical Glass

Thank you for your feedback. We are glad to hear the plants are looking great in your terrarium.
The Tropical Glass Team

Noté 5 sur 5 étoiles

The products I ordered came on time and…

The products I ordered came on time and were a great quality.

1 août 2025
Avis spontané
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Réponse de Tropical Glass

Thank you for your kind review. We are pleased to hear your order arrived on time and that you were happy with the quality.
The Tropical Glass Team

Noté 5 sur 5 étoiles

Great service

Great service, very well packaged

1 août 2025
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Réponse de Tropical Glass

Thank you for your kind feedback. We are glad to hear you were happy with the service and packaging.
The Tropical Glass Team

Noté 5 sur 5 étoiles

very nice plants,nice and good,already…

very nice plants,nice and good,already planted

31 juillet 2025
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Réponse de Tropical Glass

Thank you for your feedback. We are pleased to hear you were happy with the plants and how they arrived.
The Tropical Glass Team

Noté 5 sur 5 étoiles

Excellent service

Excellent service - moss arrived promptly and very healthy looking!

30 juillet 2025
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Réponse de Tropical Glass

Thank you for your kind review. We are glad to hear the moss arrived quickly and in great condition.
The Tropical Glass Team

Noté 5 sur 5 étoiles

I’ve ordered several plants and cushion…

I’ve ordered several plants and cushion moss on a few separate occasions. Everything arrived in good time, packaged very well and lovely quality. Will continue to order the moss for my terrariums from here as it’s so lovely

29 juillet 2025
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Réponse de Tropical Glass

Thank you for your continued support and kind words. We are so pleased to hear everything has arrived well each time and that you are happy with the quality.
The Tropical Glass Team

Noté 5 sur 5 étoiles

Quick delivery and great product

Quick delivery and great product. Well wrapped and protected.

25 juillet 2025
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Réponse de Tropical Glass

Thank you for your kind feedback. We are glad to hear you were happy with the product and quick, secure delivery.
The Tropical Glass Team

Noté 5 sur 5 étoiles

Great experience

Great dispatch time and products exactly as shown on site. Was worried about packaging quality when making my order, but was very impressed to the standard their fragile products are wrapped to get to you safely.

Would recommend to anyone needing their services!

25 juillet 2025
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Réponse de Tropical Glass

Thank you for your lovely review. We are really pleased to hear the products matched expectations and that the packaging gave you confidence. Thank you for the recommendation.
The Tropical Glass Team

Noté 5 sur 5 étoiles

Very personable staff

Very personable staff who allowed me to chose black rocks suitable to support bonsai trees as well as sending me little ornaments to add to their attractiveness

29 juillet 2025
Avis spontané
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Réponse de Tropical Glass

Thank you for your kind review. We are pleased to hear you enjoyed the personal service and that the extras helped make your project special.
The Tropical Glass Team

Noté 5 sur 5 étoiles

I've been using theses people for some…

I've been using theses people for some time now and ive just had another order deliveted in great time. All plants were thoughtfully packaged and in prime condition.
The people at Tropical Glass are a joy to deal with. Highly recommended.

25 juillet 2025
Avis spontané
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Réponse de Tropical Glass

Thank you for your continued support and kind words. We are delighted to hear your order arrived quickly and in great condition once again. We really appreciate the recommendation.
The Tropical Glass Team

Noté 5 sur 5 étoiles

Quality, healthy plant.

Good price, a generous quantity of moss, in a healthy condition, well packed, would recommend.

14 juillet 2025
Avis spontané
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Réponse de Tropical Glass

Thank you for your kind feedback. We are pleased to hear you were happy with the quality, quantity, and packaging. Thank you for the recommendation.
The Tropical Glass Team

Noté 5 sur 5 étoiles

Great price

Great price, fantastic product,fast and efficient delivery and excellent communication

12 juillet 2025
Avis spontané
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Réponse de Tropical Glass

Thank you for your kind review. We are delighted to hear you were happy with the price, product, delivery, and communication.
The Tropical Glass Team

Noté 5 sur 5 étoiles

Couldn’t ask for more!

Couldn’t ask for more!
Moss order arrived on time as promised, the moss itself was healthy and in better condition than I could have imagined.
Top marks all round

4 juillet 2025
Avis spontané
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Réponse de Tropical Glass

Thank you for your lovely review. We are so pleased to hear the moss arrived on time and in excellent condition. We really appreciate your kind words.
The Tropical Glass Team

Noté 5 sur 5 étoiles

Fantastic products and really fast…

Fantastic products and really fast delivery.

27 juin 2025
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Réponse de Tropical Glass

Thank you for your kind feedback. We are pleased to hear you were happy with the products and fast delivery.
The Tropical Glass Team

Noté 5 sur 5 étoiles

Excellent Service

The moss arrived in two packages. It was in beautiful condition. I’m very pleased with my purchase.

25 juin 2025
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Réponse de Tropical Glass

Thank you for your kind review. We are delighted to hear the moss arrived in great condition and that you were pleased with your purchase.
The Tropical Glass Team

Noté 5 sur 5 étoiles

Great company!

Great company!
Everything was packaged really well. Delivery was quick. Everything came in excellent condition

24 juin 2025
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Réponse de Tropical Glass

Thank you for your lovely feedback. We are pleased to hear everything arrived quickly, well packed, and in excellent condition.
The Tropical Glass Team

Noté 5 sur 5 étoiles

Great products!

A variety of excellent products, with detailed advice on set-up and good customer service. Replies to questions could be a bit quicker, but overall a really good shopping experience.

27 mai 2025
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Réponse de Tropical Glass

Thanks so much for your purchase and for your lovely feedback. We’re really glad you enjoyed the product range and found the set-up advice helpful.

We also hear you on response times and we’re working to be quicker. Hope to see you back again soon.

Noté 1 sur 5 étoiles

Unhelpful with an incorrectly delivered…

Unhelpful with an incorrectly delivered item. I am out of pocket.

29 mai 2025
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Réponse de Tropical Glass

Leah, thank you for your review.

We’re very sorry this situation caused you frustration. However, we’d like to clarify that we shipped your order exactly as requested, to the shipping address you provided during checkout.

Once a parcel is dispatched, Royal Mail’s redirection service is entirely managed by them, and we as the sender have no influence over it. Unfortunately, we cannot make changes or intervene once the parcel has been handed over to Royal Mail.

In this case, the parcel was delivered correctly to the address you provided at checkout, exactly as we dispatched it, and this was confirmed with a delivery photo (safe place).

We fully understand that moving house can bring unexpected complications, and we’re sorry that Royal Mail’s redirect service didn’t work as expected. However, as the delivery was completed as per your original order, this was outside of our control.

We also did offer to assist further or provide proof of postage if needed, but we didn’t receive any reply to our last message. Of course, this offer still stands if you require any further documents from us.

Noté 5 sur 5 étoiles

All as described and expected

All as described and expected. You don’t really need the tools (cutlery would do!). My son loved making it for his birthday.

27 mai 2025
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Réponse de Tropical Glass

Thank you so much for the wonderful review! We're thrilled to hear that everything met your expectations and that your son had such a great time making a terrarium for his birthday. It sounds like it was the perfect birthday activity!
Thanks again for choosing us and for taking the time to share your experience. Reviews like yours make our day!

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