Troutcatchers.co.uk Avis 19

The team at Troutcatchers are incredibly helpful and their customer service is second to none!

I have purchased a number of items from them now and not received any form of bad service. Postage is fast, communication excellent and even when you have an issue, they offer effect, fast responses to help deal with your issue.

I recently attended an event they put on at Elinour trout fishery and the event, minus the wind, was an incredible success! The team had a vast array of Snowbee equipment on sale including special discounts which I took advantage of!

The way the event ran, with the special appearance of Snowbee's Simon Kidd was fantastic, offering group demonstrations to one on one guidance on the water, it was a phenomenal day.

Most of all, after meeting the team, I got the feeling they just care. They care about their customers, they want you to have what you need and they do NOT push anything on you! The level of service is the way in which the team remembered my name from my previous orders, though my last order was infact months prior to this event!

I can not recommend Troutcatchers enough, they are great place to get everything you need and at fantastic prices!

I'd like to thank you, not only for the event at Elinor, but for your continued service to the fly fishing community and it is clear to see the commitment you have to the sport.

Thank you and I look forward to my continued custom with you.

Mark

Professional company with emphasis on accuracy and exceptionally speedy dispatch. Every order I have made has arrived the following day - impressive.

I’m a first time customer & I was surprised on how good the service was.
Ordered & delivered fast!

Great staff always helpful great service great delivery service.

Excellent products, great to use, love the results.

Easy to use website - I found all I was looking for. Quite a few items are unique to Troutcatchers or were the only supplier who had stock. Good communication from them on a couple of questions I had about one of the fly tying tools I wanted. Great service too - the order arrived next day.

Great company to do buisness with great service

Delivered promptly and as described

Great service, prompt processing and speedy delivery. Quality products. Would recommend 'Troutcatchers'.

As always with this company, fast and efficient service. Quality items at good price points.

Such great people and service
FC

Line looks top quality, although I have not had a chance to use it yet. Excellent comms and service

Fantastic products and fantastic customer support experience for a beginner 5*****

The product and service received was excellent I will definitely recommend them to friends.

An excellent company to deal with, very professional and helpful advice.
Superb next day delivery, and you can’t better the prices.
John Lees

Great communications and prompt delivery. Excellent service.

Easy site to order from. Competitive prices. Prompt delivery. I wanted to change one item and this was dealt with swiftly and efficiently. Will use again and reccomend likewise.

Placed an order for a few items, one of them which was out of stock (my fault for picking it). Nick was right back to me by phone and email, advising me of an alternative. I gave him a call back and problem was sorted. Items arrived by Royal Mail three days later. Thanks to Nick of Troutcatchers, ......not forgetting Royal Mail delivery team. All this during COVID-19 lock down.