Réponse de TruGreen - Hagerstown
Hi Susan, thank you for taking the time to leave us a review. We're glad that you had a great experience with our team! -MS
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À propos de l'entreprise
- Service d'entretien de pelouse
- Arboriste
- Service d'extermination des nuisibles
- Service d'analyse des sols
Écrit par l'entreprise
TruGreen has been the trusted choice for easy and affordable lawn care for over 50 years. We provide aeration, overseeding, fertilization, weed control, and other services tailored to your lawn's needs. We also offer tree and shrub care as well as defense against mosquitoes and other outdoor pests. We believe life should be lived outside, and our tailored lawn plans and expert specialists help us serve our community and loyal customers every day.
Écrit par l'entreprise
TruGreen Guarantee
Our work is backed by the TruGreen Guarantee
TruGreen will gladly visit your property as needed between scheduled visits to ensure your satisfaction. Guarantee applies to annual plan customers only.
Coordonnées de contact
16112 Business Parkway, 21740, Hagerstown, MD, Etats-Unis
- (301) 714-0212
3,7
Moyen
3 avis
A répondu à 72 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
There are plenty of other options available.
I've used this company for decades. Their service has be going downhill for several years. I have contacted their customer service and expressed my dissatisfaction, however, this year was the worst. My lawn looked horrible. Neighbors that had no service looked better than mine. It was a chore to get customer service to actually close the account and it could not be done online. Once it was cancelled, the still showed up 2 weeks later and applied product to my lawn. The technician had no idea what I was talking about and I subsequently got a call from the local office that was not aware of the cancellation.
Poorly run company, Poor product. Stay away. There are plenty of other options available.
1 novembre 2021
Avis spontané
Réponse de TruGreen - Hagerstown
Hi John, we're sorry to hear you’ve cancelled your service with us. Our goal is to provide great service for all of our customers and it sounds like we missed the mark for you. Please email us at reviews@trugreenmail.com with your name and account number so we can get in touch.
What a Waste of Money
I gave TruGreen almost 2 Years to get My Lawn looking Presentable. I have Finally Spent Enough and Attempted to Cancel My Service. I have called once a week going on my 4th week now. After telling the rep i wanted my service cancelled I requested an E-Mail Confirming the Cancellation, they said it would take 24-48 hours. I waited the 24-48 Hours and then would call back and ask yes i would like to see if my account is active or not and they would say yes its active, which clearly show the last person i spoke to didnt cancel as i asked. This has been going on for almost 4 weeks. Then i get a call from some Idiot i think he said His name was Orlando and after i tried to explain why i was cancelling and what i have been going through trying to cancel it He says well now that you are done Ranting and I went off on His Dumb azz and He Hung Up on me. Do yourself a Favor and dont waste your Time with this Rip Off Company.
28 août 2021
Avis spontané
Réponse de TruGreen - Hagerstown
Hi Allen, we're sorry to hear you’ve cancelled your service with us. Our goal is to provide great service for all of our customers and it sounds like we missed the mark for you. If there is anything we can do for you at this time, please email us at reviews@trugreenmail.com so we can get in touch.
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