What a scam like other reviewers described!! I have cameras, they come and see no one is home and don’t do what they say!! I have video coverage of the crap job they did! Kid ran with fertilizer throu... Voir plus
L'entreprise a répondu
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My grass looked better before trugreen started working on my yard . The mistake I made was to pay the full amount when I signed the contract otherwise I would not have paid them and I would have c... Voir plus
L'entreprise a répondu
I paid to have my lawn Aerated and seed put down and they came out and half aerated and put absolutely no grass seed down. No direct contact phone number for a area or branch manager. They kept resche... Voir plus
L'entreprise a répondu
Terrible service. Aerated the lawn in Mid August that’s not the right time of year. Weeds are still in the lawn. Tried to get someone to come how they play the no call no show game a lot. Got in conta... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Service d'entretien de pelouse
- Arboriste
- Service d'extermination des nuisibles
- Service d'analyse des sols
Écrit par l'entreprise
TruGreen has been the trusted choice for easy and affordable lawn care for over 50 years. We provide aeration, overseeding, fertilization, weed control, and other services tailored to your lawn's needs. We also offer tree and shrub care as well as defense against mosquitoes and other outdoor pests. We believe life should be lived outside, and our tailored lawn plans and expert specialists help us serve our community and loyal customers every day.
Écrit par l'entreprise
TruGreen Guarantee
Our work is backed by the TruGreen Guarantee
TruGreen will gladly visit your property as needed between scheduled visits to ensure your satisfaction. Guarantee applies to annual plan customers only.
Coordonnées de contact
3037 Eaton Avenue, 28079, Indian Trail, NC, Etats-Unis
- 7048827080
2,6
Bas
4 avis
A répondu à 72 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Scam! If your not home, they don’t do correct service
What a scam like other reviewers described!! I have cameras, they come and see no one is home and don’t do what they say!! I have video coverage of the crap job they did! Kid ran with fertilizer through my yard n missed most of the yard! They were supposed to be seed n aerating and did not!! Manager Alan said he would personally come there today! He didn’t! Another guy showed up n did not do what was supposed to be done again!!! I just called to cancel services! My yard is now a huge mess!
7 mars 2024
Avis spontané
Réponse de TruGreen - Indian Trail
Hi John, we are sorry to hear that you’ve had a negative experience with us! Please send us an email at reviews@trugreenmail.com with your name, address, and account number so a member of our care team can look into this. -CR
Trugreen is scam
My grass looked better before trugreen started working on my yard .
The mistake I made was to pay the full amount when I signed the contract otherwise I would not have paid them and I would have canceled my account.
They would show up every month when no one is home and stick a little sign on my yard showing they were there .
The weeds in my yards are still there and I paid them over 200 dollars for aeration but I still have bold patches all over my yard.
I never use them again . They are such a scam .
18 septembre 2023
Avis spontané
Réponse de TruGreen - Indian Trail
Hello Masoud, we're sorry to hear you haven’t been pleased with the service you have received. We would like the opportunity to review this and help! Please send us an email at reviews@trugreenmail.com with your name, address, and account number so we can get in touch. Thank you! -CR
Worst ever. No customer service
Terrible service. Aerated the lawn in Mid August that’s not the right time of year. Weeds are still in the lawn. Tried to get someone to come how they play the no call no show game a lot. Got in contact with the sales rep Benjamin Herr he said he would return my call, never called back. Not worth your money or time. Useless. I watched the tech come out and only do part of the lawn. Do bother calling they don’t care about customers or customer service.
13 octobre 2021
Avis spontané
Réponse de TruGreen - Indian Trail
Hi Erin, we’re sorry to hear that your experience was unsatisfactory. Thank you for the chance to review your account in order to resolve your situation. Please email us at reviews@trugreenmail.com with your name and account number. We look forward to hearing from you!
I paid to have my lawn Aerated and seed…
I paid to have my lawn Aerated and seed put down and they came out and half aerated and put absolutely no grass seed down. No direct contact phone number for a area or branch manager. They kept rescheduling to come back to do the aeration and seed again but has yet to show up. No body calls to find out what the customer issues are. They are terrible!!!!!
5 octobre 2021
Avis spontané
Réponse de TruGreen - Indian Trail
Hello Cherry, we appreciate you letting us know about this situation. We would like to apologize for any inconvenience this may have caused, and our team is more than happy to help. Would you please email us at reviews@trugreenmail.com with your name and account number so we can work toward a resolution? Thank you!
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