Trulydentaluk Avis 

153
•
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I had an excellent experience with Truly Dental Leeds. Dr Mahmoud Ferag was my implant surgeon and I couldn’t have been happier with the care I received. He was professional, experienced and reass... Voir plus

Noté 5 sur 5 étoiles

The agent Moyra was relaxed but knowledgeable, professional and reassuring. What more can one ask for. I'm returning next week to see a consultant dental surgeon. How quick is that?

Noté 5 sur 5 étoiles

Chloe is lovely, she explained everything fully. There’s also a Facebook page for everybody who is either starting treatment or completed. No hard sell at all.

Noté 5 sur 5 étoiles

Staff and telephone conversations were informative, explained everything thoroughly, answered all questions. Put my mind at ease, have already recommended the company to a few friends who are also in... Voir plus

À propos de l'entreprise

  1. Cabinet dentaire

Écrit par l'entreprise

Welcome to a better relationship with your mouth We focus on our guests (not just their teeth). Our dental teams are truly the best at what they do and we use state-of-the-art technology to offer the best dental care anywhere. And if you’re a little nervous, don’t worry - we get it. We do everything we can to turn down your anxiety by creating a truly different dental experience.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

153 avis

5 étoiles
4 étoiles
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2 étoiles
1 étoile

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A répondu à 60 % de ses avis négatifs

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4,6

Tous les avis

(153)

152 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Exceptional Dental Care You Can Trust

I can’t recommend Truly Dental Nine Elms highly enough. I go there for my routine check-ups and cleaning, and every visit is a genuinely great experience. A huge shout-out to Ray, Connie, Louise, Bilal, and the whole team — they’re always so welcoming, professional, and attentive, and they really take the time to make sure my teeth are in tip-top condition.

Everything is explained clearly, the care is excellent, and you always feel looked after. On top of that, the pricing is very reasonable for the level of service you receive. If you’re looking for a dentist you can truly trust, this is the place. 🦷✨

30 janvier 2026
Avis spontané
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Réponse de Trulydentaluk

Hi Zachariah,

Thank you for such a warm and confident recommendation, it’s wonderful to hear how consistently positive your visits to Truly Dental Nine Elms have been. Your shout‑out to Ray, Connie, Louise, Bilal and the whole team really captures the atmosphere you’ve experienced: welcoming, professional, attentive, and genuinely committed to keeping your teeth in great shape.

Your feedback highlights exactly what matters most to patients:

clear explanations

excellent care

a team that listens

and pricing that feels fair for the quality you receive

It’s fantastic to know you feel so well looked after at every appointment and that you trust the team enough to recommend them so highly. That means a lot.

Truly Dental 💚

Noté 5 sur 5 étoiles

Excellent care, accessibly priced and high quality outcomes

I have been a patient at this practice for over three years. Crucially when Truly took over as the new owners they retained many of their key people from the previous operation. In addition they now have a broader range of experts and treatments that they offer whilst keeping the quality of outcomes high and prices competitive.

My primary Dentist is Dr. Connie Yau, who specialises in aesthetic dentistry and has completely revolutionised my smile. Through this process she has also performed multiple treatments of a restorative nature. When needed she has been able to refer me to an expert in-practice when I have needed specialist support.

The whole team are very warm, friendly and create a relaxed atmosphere whilst remaining totally professional. I always go and see Louise the Hygienist who has completely transformed how I feel about this type of treatment!

A special thank you should go to the wonderful Ray, the best Nurse!

Cannot recommend more highly!

1 janvier 2026
Avis spontané
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Réponse de Trulydentaluk

Hi Jonathan,

Thank you for such a thoughtful and generous review, it’s clear how much trust and consistency mean to you, and your three‑year journey with the practice really shines through in everything you’ve shared.

Your point about Truly retaining the key team members while expanding the range of expertise is so important. Continuity of care matters, and it’s wonderful to hear that you’ve felt the benefits of both familiarity and growth the same warm faces, now supported by even more specialist options and consistently high‑quality outcomes.

Your praise for Dr Connie Yau is especially meaningful. The way you describe her transforming your smile through aesthetic and restorative work, while also coordinating seamlessly with in‑house specialists when needed, speaks volumes about her skill and the collaborative approach within the practice. And it’s lovely to hear how much you enjoy seeing Louise feeling comfortable during hygiene appointments is a game‑changer for so many people.

Ray will be absolutely delighted with the special mention. A great nurse makes every appointment smoother, calmer and more reassuring, and your words capture that perfectly.

Thank you again for such a strong and heartfelt recommendation. It means a great deal to the whole team.

Truly Dental 💙

Noté 5 sur 5 étoiles

Truly Five-Star Dental Experience

I had an outstanding experience with Truly Dental and couldn’t recommend them highly enough. From the moment I walked in, the entire team made me feel welcome, comfortable, and genuinely cared for.

A huge thank you to Rudi, Ross and Bilal, who were all exceptional throughout my treatment. Their professionalism, attention to detail, and calm, reassuring manner made the whole process completely stress-free. They took the time to explain everything clearly and made sure I was comfortable at every stage.

The aftercare has been truly next level — the team followed up, checked in regularly, and made sure my recovery was smooth and pain-free. It’s rare to find a clinic that takes aftercare this seriously, and it made a huge difference to my overall experience.

And a special mention to Aiza (GM) — absolutely incredible. Not only highly skilled, but also so warm and kind, with a gentle touch that instantly puts you at ease. She’s a real credit to the practice.

If you’re looking for a dental clinic that combines expertise, care, and genuine hospitality, Truly Dental is the place. Five stars all the way.

9 janvier 2026
Avis spontané
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Réponse de Trulydentaluk

Hi Ravi,

Thank you for such an exceptional and generous review, it’s clear how much trust you placed in the team, and your words reflect an experience that was cared for at every stage. From the moment you walked in to the final stages of your treatment, it’s wonderful to hear how welcomed, reassured and genuinely looked after you felt.

Your appreciation for Rudi, Ross and Bilal really stands out. The way you describe their professionalism, calm approach and clear communication shows how much their support shaped your experience. Feeling stress‑free during dental treatment is no small thing, and your feedback captures that beautifully.

Your comments about the aftercare are especially meaningful. Consistent follow‑ups, regular check‑ins and a smooth recovery are exactly what patients deserve, and it’s lovely to see that level of care recognised so strongly.

And your special mention of Aiza will mean the world to her warm, kind, skilled and instantly reassuring is exactly who she is, and your words capture her perfectly.

Thank you again for such a confident five‑star recommendation. It means a great deal to the whole team.

Truly Dental 💜

Noté 5 sur 5 étoiles

🩷🩷🩷🩷

The Best Practice 🩷

28 janvier 2026
Avis spontané
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Réponse de Trulydentaluk

Hi Sara,

Thank you so much, what a gorgeous message to receive. Short, sweet, and full of love for the team, and we appreciate it more than you know.

Truly Dental 💖

Noté 5 sur 5 étoiles

Had a consultation with the treatment…

Had a consultation with the treatment coordinator about composite bonding, she was so knowledgeable and able to help me see how my teeth would look with the treatment and chatting about other options as well, the receptionist was lovely as well, overall a great experience !

22 janvier 2026
Avis spontané
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Réponse de Trulydentaluk

Hi Oran,

Thank you so much for sharing your experience, it’s wonderful to hear how positive and reassuring your consultation was. Knowing that the treatment coordinator was able to clearly show you how composite bonding could look, talk you through your options, and make everything easy to understand is exactly the kind of care we aim to provide. And it’s lovely to hear the receptionist made the visit feel warm and welcoming from the moment you arrived.

It sounds like a great first step toward achieving the smile you’re considering, and your feedback will mean a lot to the whole team.

Truly Dental 💛

Noté 5 sur 5 étoiles

Excellent experience

Excellent experience! The clinic has a great structure, very modern and well organised. I was extremely well looked after by Raynne and Louise — both were kind, professional and very attentive throughout the whole appointment. I felt very comfortable and well cared for. Highly recommend

13 novembre 2025
Avis spontané
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Réponse de Trulydentaluk

Hi Ingrid,

Thank you for such a lovely review, it’s wonderful to hear how well looked after you felt throughout your visit. The way you describe the clinic as modern, well‑organised and welcoming really reflects the atmosphere the team works hard to create.

Raynne and Louise will be delighted to hear your kind words. Their kindness, professionalism and attentiveness make such a difference to patients’ comfort, and it’s great to know you felt relaxed and genuinely cared for during your appointment.

Your recommendation means a lot to the whole team.

Truly Dental 💖

Noté 5 sur 5 étoiles

Excellent service

I had a check up in Truly and I cannot recommend it enough. The staff was so kind from reception to dentist. The service was excellent and the practice was spotless. I will definitely go back.

20 janvier 2026
Avis spontané
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Réponse de Trulydentaluk

Hi Sara,

Thank you so much for sharing your experience, it’s wonderful to hear how positive your check‑up was. Knowing that you felt welcomed from reception right through to the dentist, and that the service, care and cleanliness all stood out, really means a lot. Feeling comfortable and confident during a routine visit is exactly what the team aims for, and it’s great to hear you’ll be returning.

Truly Dental 💗

Noté 5 sur 5 étoiles

I had a dental implant treatment at…

I had a dental implant treatment at this clinic and my experience was excellent from start to finish. The staff were very professional, friendly, and made me feel comfortable at every step. Thanks for all!

15 janvier 2026
Avis spontané
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Réponse de Trulydentaluk

Hi Serkan,

Thank you so much for sharing your experience, it’s wonderful to hear how smooth and positive your implant treatment was from beginning to end. Feeling comfortable, supported and well‑looked‑after at every stage is exactly what the team strives for, and your words reflect that beautifully.

Your comments about the professionalism, friendliness and reassurance you received really highlight the care that goes into each appointment. Implant treatment is a big step for anyone, so knowing you felt confident and at ease throughout means a great deal.

Thank you again for trusting the team and for taking the time to leave such kind feedback.

Truly Dental 💙

Noté 5 sur 5 étoiles

Absolutely incredible-5 STARS!!!

Absolutely incredible!
From the aesthetics and cleanliness of the building to the most amazing staff! This was easily the best dental experience my dad has ever had!
Rudy and his team went above and beyond and their service and care could not be faulted! A special mention to the nurse who was exceptional! The reception team were very informative and were in contact before the procedure and after answering all of our questions.
The attention to detail was second to none and honestly gave my Dad his dream teeth!
We done a lot of research on pricing and Trulydental were so competitive!
Wouldn’t recommend anywhere else! Could not have asked for better, a live changing experience for my Dad who’s only negative comment was he wish he had done it sooner!

13 novembre 2025
Avis spontané
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Réponse de Trulydentaluk

Hi Becky,

Thank you so much for sharing such an incredible review. It’s wonderful to hear how much this experience meant to your dad and how supported he felt from the moment he arrived. Knowing that the clinic’s cleanliness, atmosphere and team made such a strong impression really means a lot.

Rudi and the team will be thrilled to hear your kind words. The way you describe their care, dedication and attention to detail, right down to giving your dad the smile he always dreamed of is exactly what they strive for every day. Your special mention of the nurse and the reception team is also so appreciated; they’ll be delighted to know how much their warmth and communication helped throughout the process.

Hearing that your dad’s only regret is not doing it sooner says everything. Thank you for trusting the team, doing your research and choosing Truly Dental. Your recommendation means the world.

Truly Dental 💚

Noté 5 sur 5 étoiles

Absolutely amazing experience from start to finish at Truly Dental

Fantastic experience from start to finish at Truly Dental.

Dr Tanay Kulkarni was my surgeon and was incredibly patient and professional throughout. When the sedation started wearing off and I was struggling a bit, he stayed calm, reassuring, and took the time needed to complete the surgery properly — which meant a lot.

Aiza Revazova was equally wonderful. She was supportive throughout and even called me on Sunday to check how I was doing after surgery on Saturday. That level of aftercare really stood out.

Three months later, I now have my new implants with real teeth and couldn’t be happier. I’m smiling again… and cautiously planning my first steak 🥩🙂

Highly recommended — a great team who genuinely care.

16 janvier 2026
Avis spontané
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Réponse de Trulydentaluk

Hi Harry,

Thank you for sharing such a brilliant and uplifting review, it’s wonderful to hear how smooth, supportive and genuinely reassuring your entire experience was from the very first appointment right through to getting your new implants.

Dr Tanay Kulkarni will be so pleased to read your words. The calm, patient way he supported you especially when the sedation began to wear off really reflects the level of care he brings to every surgery. Your description captures that perfectly.

Aiza will be absolutely delighted with the mention too. Her warmth, attentiveness and that thoughtful Sunday check‑in say everything about the standard of aftercare the team strives for. It’s lovely to see it recognised so clearly.

And three months later, to be smiling confidently again and planning your first steak is exactly the outcome everyone hopes for. Knowing you’re this happy with your new teeth means a great deal.

Thank you for such a strong recommendation and for taking the time to share your journey so openly. It will reassure so many others considering the same treatment.

Truly Dental 💛

Noté 1 sur 5 étoiles

This was an absolutely appalling…

This was an absolutely appalling service!

Firstly, My original appointment when I arrived, they were running over an hour late, so I had to rebook. Once I rebooked, I was then called and that appointment was cancelled, I spent over 20 minutes on the phone explaining that I’ve had two previous consultations elsewhere and that they had both giving me a similar plan treatment. The person that called to rebook assured me that she had noted everything I’d said down, so that when I come for my appointment (Third time lucky), that it would be quick and easy as I had stated that I didn’t have a lot of time.

When I arrived for my first/ third appointment, I was early but they were still 10 minutes late for the appointment time. No apology was made for the delay, I then made my way upstairs where I was asked, how can I help you?

I stated that I had already had this conversation with the receptionist and she assured me that all of my information would be noted so I didn’t have to go through repeating myself. I was then met with “well she hasn’t so you’re going need to go over it” Then explained that the service had not been great due to late appointment, last-minute cancellations and now I’m at the third appointment. I was simply met with “well I’m trying to help you. Do you want it or not?” My response was you’re not helping me. “This is a service that I am paying for”. Anyway, the appointment continued in this combative manner with Dr Ross not being very amenable or pleasant.

I was then asked would I like to scan and I said well yes of course that’s what I came for, then taken down downstairs where I had a scan. After the scan I was met in the hallway by Dr Ross where he conducted my consultation in the hallway where I was standing and then got myself a chair to sit on.

Long story short after that I was on route to leave the building and then was met by the receptionist at the door being told that I had to pay for the scans which were supposed to be complimentary with the consultation as per the facebook add, but because they changed my appointment and my appointment was with a doctor they now decided they wanted to charge me £100 for a scan. The receptionist then got the practice manager.

In fairness, it’s not about the money as the treatment that I am looking at is or could be as much as £15,000.00. It is simply about the lack of professionalism and customer service. Truly are cold and the environment feels unfriendly. I would prefer to pay double than deal with Truly.

FYI, I refused to pay for the Scan as that was never mentioned to me and they are the ones that cancelled and were late for the previous appointments.

If I was you I would stay away from them. They are not cheaper or competitive, £950 is for the substandard implants. The really ones are £2000+ per tooth. NOT NICE PEOPLE!!!

21 juillet 2025
Avis spontané
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Réponse de Trulydentaluk

Hi Emma Louise,
Thank you for sharing your experience. We’re truly sorry to hear about the delays, miscommunication, and the way you were treated during your appointments. This is not the level of service or professionalism we strive to provide.

Please be assured that someone from our team will be in touch shortly to discuss your concerns in detail and work towards a resolution.

We appreciate you bringing this to our attention and hope to restore your confidence in our practice.

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