Trust Business Avis 

314
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

My broadband was not working as the wire was damaged outside. Praveen from the customer supported helped me out in getting an engineer booked in asap and the issue has been successfully resolved now.... Voir plus

Noté 5 sur 5 étoiles

The whole process was as Nigel had promised swift and effortless well for me anyway, Nigel took care of it from start to finish. Had no issues switching over. Everything was explained clearly and noth... Voir plus

Noté 5 sur 5 étoiles

My experience with trust buisness was excellent. Philip was amazing and helped so much to set everything up for me with such patience throughout the whole process. Highly recommend Trust Business... Voir plus

Noté 5 sur 5 étoiles

I would highly recommend Trust Business. From the initial contact with Nigel and the seamless transition for my phone/ internet & card machine. Always there to help and support


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

314 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 58 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,7

Tous les avis

(314)

288 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent service from Pinto

Excellent service from Pinto! He resolved my issue quickly and efficiently. Professional, helpful, and easy to deal with. Thank you for the great support!

8 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

We had a problem with our phone line…

We had a problem with our phone line for a while.
So Surajit put in place call divert,for us until it could be resolved. To be fair Surajit was very helpful. Linked up with a laptop to our shop and had us up and running again in no time.
Excellent work mate ⭐️⭐️⭐️⭐️⭐️⭐️
Kev and Helen at personal touch jewellery

17 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Praveen from Customer Support quickly…

Praveen from Customer Support quickly identified the root cause of the issue where the landline number was being witheld. He also resolved the incorrect time display on the handset. His prompt assistance and effective troubleshooting were greatly appreciated.

17 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Proveen was very helpful man he done…

I had a great experience with Praveen from customer support. He was extremely helpful in getting my broadband issue resolved by promptly reporting the problem to Openreach and ensuring it was followed up properly. What impressed me most was that he took the time to call back and check that everything was working fine after the issue had been resolved.

Throughout the process, Praveen was polite, professional, patient, and genuinely cared about making sure everything was sorted. His excellent communication and customer-focused attitude made the whole experience smooth and stress-free. Thank you, Praveen, for your outstanding support!

14 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Praveen provided excellent support in…

Praveen provided excellent support in resolving our landline issue. He patiently diagnosed the problem, identified that both handsets needed to be properly registered with the base unit, and completed the registration process successfully. He also configured the required settings and thoroughly tested the setup to ensure everything was working correctly.

After completing the troubleshooting, both handsets were fully functional, with clear connectivity and normal operation. Throughout the process, Praveen explained what he was doing, worked methodically, and made sure the issue was completely resolved before leaving.

I was also very impressed with his professional, courteous, and helpful attitude. His technical expertise, attention to detail, and commitment to resolving the issue made the entire experience smooth and reassuring. Thanks to his efforts, our landline service was restored and is now working perfectly. I truly appreciate his excellent service and would be happy to recommend him.

13 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

I had a great experience working with…

I had a great experience working with Trust Business. Praveen was extremely helpful with his instructions when setting up both my phone and WiFi box and I was able to get everything up and running quickly. Highly recommend!

13 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

I had been experiencing issues with my…

I had been experiencing issues with my phone service and was concerned about how long it might take to get resolved. Fortunately, Prasenjit stepped in over the weekend and provided exceptional support from start to finish.

Despite it being outside normal business hours, he was responsive, professional, and clearly committed to resolving the issue as quickly as possible. He took the time to thoroughly investigate the problem, quickly identified the root cause, and had my phone service restored in a very short period of time.

What impressed me most was his dedication and willingness to provide assistance during the weekend, ensuring that I was not left without service any longer than necessary. His technical knowledge, troubleshooting skills, and clear communication made the entire process smooth and stress-free.

Customer service of this standard is rare to find. Prasenjit went above and beyond to help, and his professionalism and commitment to customer satisfaction truly deserve recognition.

I would like to sincerely thank Prasenjit for his outstanding support and would highly recommend him to anyone requiring assistance. An excellent experience and a well-deserved 5-star rating.

12 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Surajit was great

Surajit was great, talked me through both accounts on how to set up. Strait forwarded instructions on the home one that ai was having problems with and managed to get it resolved. Now up and running wheyyy.

8 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Great Support from Trust

Trust Telecom support was prompt and patient. Praveen called within a few minutes, was allowed access to my PC and installed the desktop app so i can make and receive calls from my PC. No need to hold the phone in my hands.
Great service from him.

7 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

I had an issue with my Oyster…

I had an issue with my Oyster connection, and Prasenjit provided outstanding support from start to finish. Despite it being the weekend, he made himself available to help, which I truly appreciated. He quickly identified the root cause of the problem and resolved it efficiently with minimal disruption.

Throughout the process, Prasenjit was patient, professional, and highly knowledgeable. He explained everything clearly, answered all my questions, and ensured that the connection was working perfectly before finishing the job. His technical expertise, dedication, and commitment to customer satisfaction were evident throughout.

It's rare to receive such prompt and reliable support, especially outside of regular working hours. Prasenjit's willingness to go the extra mile and his quick resolution made the entire experience stress-free. I am extremely grateful for his assistance and would highly recommend him to anyone looking for knowledgeable, dependable, and professional technical support. Thank you, Prasenjit, for your excellent service!

5 juillet 2026
Avis spontané
Noté 1 sur 5 étoiles

Trust business not as it’s says

Lost phone and internet on Friday night spoke to customer service Saturday for about two hours trying everything they said I am a business owner of a very busy garage with mots repairs , brakedowns etc now been told Monday will be sorted and spoken with a manger to be told that Openreach will be coming from 8/1 o’clock Tuesday five days later still no response from Openreach company said a new router was sent too come today still nothing ask Costomer service again waiting for a response or another lie my business is losing money now five days in no phone or internet lucky we have a card Mechine that has own sim very disappointed in this company it’d you have any trouble with phone lines this is not the company you want to be with trust business to put you out of it

27 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Problem solved

After the engineer installed my broadband it was still not working which was quite frustrating. But I received a call from Pintu who, via WhatsApp video call talked me through every step so we fixed it together.
Pintu was very helpful, professional and patient as my studio was busy with people and I kept getting interrupted.
Thank you Pintu.

30 juin 2026
Avis spontané

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