Prasenjit has been really helpful with setting up my voicemail and Voice Portal login. He guided me through the setup step by step and made it easy to understand. He also helped me set the time... Voir plus
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Lisez les avis des autres
I had an issue with my internet, and the broadband speed was very slow. I spoke with Pintu from the technical support team, and he resolved the issue within a short time. My broadband speed has now... Voir plus
We moved house and need broadband and telephone to be installed, Pintu Ghosh was our point of contact all the time. He as very helpful when we increased the order for handsets, One of the big advantag... Voir plus
The whole process was as Nigel had promised swift and effortless well for me anyway, Nigel took care of it from start to finish. Had no issues switching over. Everything was explained clearly and noth... Voir plus
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A répondu à 58 % de ses avis négatifs
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Very good and frendly staff thanks…
Very good and frendly staff thanks pinti Ghost..
Outstanding service and rapid resolution—special thanks to Jagdeep Singh!
We recently had Trust Business install our new broadband and landline services. While the internet and Wi-Fi were working perfectly right out of the gate, we unfortunately experienced an initial issue where our landline was not connecting.
I am writing this review specifically to highlight the exceptional customer service provided by a representative named Jagdeep Singh. From the moment we reported the issue, Jagdeep took complete ownership of the situation. To ensure we weren't left disconnected, he immediately arranged for our landline calls to be diverted to our mobile phones.
Thanks to his proactive approach and dedication, the landline issue was completely sorted out within just 3 to 4 days of the installation. He went above and beyond to make sure everything was running flawlessly within that first week.
I gladly give Trust Business a 5-star rating for their reliable service, but I give Jagdeep Singh a 10/10 for his outstanding professionalism and helpfulness. Highly recommended!
We had many problems with our previous…
We had many problems with our previous internet .
However , when we got connected with Praveen and follow his instructions .
We got the FTTP and now the internet is much better and we are very happy with that.
Special thanks to Praveen also thanks to Trust Business .
Helpful team
I had a lovely chat with Pintu over a video call, he helped fix the phone line within 10mins of us contacting them. So far the service has been amazing.
prasenjit is very helpful and solve…
prasenjit is very helpful and solve problem, we received second handset he helped me to set it up thank you highly recommended trust business to everyone.
Pintu was very helpful in solving my…
Pintu was very helpful in solving my problem. My landline number was not coming through to the handset. He was very helpful in resolving the issue.
Surajit was a great help and very…
Surajit was a great help and very polite, he explained everything to me and helped me get my service running again.
Pintu was very helpful
Pintu was very helpful! Appreciate the time he took to answer all my questions!
The worst internet supplier what I ever…
The worst internet supplier what I ever seen in my life , I’ve been waiting for engineers more than 1month and half , they book engineers who didn’t showed up for installing, they didn’t give you any answers , please trust me and avoid this internet suppliers to keep your business safe

Réponse de Trust Business
Very very poor customer service…
Very very poor customer service actually the name doesn’t suit this company Trust Business don’t trust them,I have signed contract with them for -£37.99plus vat and I am getting bills every month with different amount like £57 and I and have ordered device for my Oyster card last week which they aren’t aware of and telling me that someone will call you regarding this but since last week nothing has been sorted .If you want to buy broadband go for BT only
he helped connect via video call and…
he helped connect via video call and walked through the process. Really helpful and did the job. would recommend.
Praveen was helpful today with setting…
Praveen was helpful today with setting up our business handset.
He was very patient and helpful.
Best service provided by the company…
Best service provided by the company specially Mr Praveen assistant very well .He also set up my all devices and help me alot .Thank you much for your support specially Mr praveen
Great help service is execellant
Great help service is execellant . I had a issue with the mobile app setup and Praveen from the customer service team helped me with that.Now issue is ressolved.
Surajit was absolutely excellent at…
Surajit was absolutely excellent at setting up our broadband with us. He talked us through every step. Would highly reccommend.
I had an issue where open reach have…
I had an issue where open reach have set everything up inaccurately. Praveen assisted me step by step via a video call and the problem was sorted in 10 minutes.
Great customer service. 10/10
Excellent service by trust…
Excellent service by trust business..especially jagdeep is very helpful and kind to us from customer service team..
Services is good and one thing my…
Services is good and one thing my before setup is copper line and now its full finre so thats why noe speed is very good praveen has arranged everything for me.
This first time I am using this company…
This first time I am using this company and I was worried because I couldn't connect my mobile to my business telephone number, I called the technical team to inquire about this issue, and I was assessed by a gentleman called Pintu, he was amazingly helpful, it took a matter of minutes and he sorted it out for me, thank you again Pintu
Excellent Customer Service
Had a problem with time on my phone handset not updating after start of DST. One message to customer service, received a call back within minutes, changes were made at the server end and now it's all good. Excellent service from Pintu the IT/Techy guy.
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