Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Our company has been a member of South Ayrshire Trusted Trader for over a year now. We find it extremely beneficial as it cements our commitment to our clients, and it’s another link for them to trust... Voir plus

Noté 5 sur 5 étoiles

Been using Trusted Trader since I started the company and will continue to do so. It's one of many social media links/sites I send to customers for customer feedback after work has been completed.... Voir plus

Noté 1 sur 5 étoiles

Having received unprofessional substandard work from a workman i spent some time writing a review for trustedtrader.scot as I was invited to do by email. I spelt out in detail the problems with the wo... Voir plus

Noté 5 sur 5 étoiles

Had window shutters fitted by The Edinburgh Shutter Company, who did a first class job. The two joiners were very friendly, chatty guys and pleasant to deal with. No mess was left after the job was do... Voir plus

À propos de l'entreprise

  1. Service de marketing Internet
  2. Société de construction
  3. Électricien
  4. Constructeur immobilier
  5. Plombier
  6. Maintenance immobilière

Écrit par l'entreprise

View your local official Trading Standards Trusted Trader scheme. Trusted Trader is Council backed and supported by Police Scotland. All Trusted Traders are fully vetted by Trading Standards, so use a business or trader you can trust


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

25 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

From start to finish

From start to finish. The joining process was great. Any questions answered and helped with. Even after joining was able to get swift answers to later questions.

9 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Smooth process

The joining process was very smooth and efficient and we get a lot of enquiries via Trusted Trader. I would not hesitate to recommend joining.

8 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Joinery Works

what a great and helpful team at Trusted trader help me get through all stages to get my way through the vetting etc and become a Trusted Trader.

9 décembre 2025
Noté 5 sur 5 étoiles

Been using Trusted Trader since I…

Been using Trusted Trader since I started the company and will continue to do so. It's one of many social media links/sites I send to customers for customer feedback after work has been completed.

Also customers seem to trust the name.

26 novembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Only accepts good reviews.

1 octobre 2025
Avis spontané
Logo de Scotland Trusted Trader

Réponse de Scotland Trusted Trader

We emailed the reviewer in question regarding this completely untrue claim, but never received a response.

The alleged unaccepted review in question was published (long before this TP review). It appears the actual issue is that the reviewer is unhappy with the trader's response.

The review in question:
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Triple glazing was ordered to an agreed formal glazing specification. A different product specification supplied which did not fit the windows and therefore had to be taken away. Replacements were offered at full cost i.e. the 50% upfront deposit paid was forfeit. Mark Smith Glazing was not prepared to reach any replacement agreement which incurred any cost whatsoever to them.

BUSINESS RESPONSE: The glass was ordered to the exact specification the client asked for. When we went to install the client had given us the wrong specification. We offered to order new glass at cost and install but this was refused. The above review is just trying to damage our company and from our 5* reviews this is just not how our business operates. We pride ourselves on quality and excellent customer service.
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As with most review platforms, including TrustPilot, the accused has a chance to respond, as there are two sides to every story. It's down to the web visitor to make their own mind up.

Noté 5 sur 5 étoiles

Trusted Trader Scheme - business perspective

I was extremely happy with the thorough nature of the vetting process for the Trusted Trader scheme, including the home visit, which I believe is essential.

The Trusted Trader email alerts have been working very well and is extremely easy to use. This makes communication with clients very straight forward.

The scheme has helped me expand my business at a manageable rate and has introduced me to some extremely nice customers.

I am totally satisfied with my experience of the Trusted Trader scheme so far and would recommend it without hesitation to other service providers.

14 août 2025
Avis spontané
Noté 5 sur 5 étoiles

The Only Business Vetting Scheme to Trust

Reliable, trustworthy and vetted businesses only are allowed to join this scheme. Council Trading Standards Officers spend upto 2 hours interviewing each prospective business to ensure that the business is operated to the highest standard

14 août 2024
Avis spontané
Noté 5 sur 5 étoiles

Home improvements done by people you can trust

I have found the Trusted Trader scheme to be a great resource when trying to find someone to carry out home improvements. I have been able to find someone local that I can rely on and can see their (verified!) reviews.
Their staff are always polite and helpful.
There are a few similar schemes out there but this is 100% the best one for supporting both home owners and traders.

11 août 2025
Avis spontané
Noté 5 sur 5 étoiles

good site

good site. my business is on it

they dont remove bad reviews unless they are proven to be lies with documentation etc. so everyone has to be top form every time

13 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Highly beneficial scheme

Our company has been a member of South Ayrshire Trusted Trader for over a year now. We find it extremely beneficial as it cements our commitment to our clients, and it’s another link for them to trust us as a contractor. The process to join is thorough, which we appreciate as this means no rouge trade me would ever make the scheme.

13 août 2025
Avis spontané
Noté 5 sur 5 étoiles

GR Window and Door Specialist Ltd is a First Class Company

GR Window and Door Specialist Ltd has restored my faith in door and window installers. The whole process was easy as everything is made very clear in the emails. The staff were helpful and attended when stated. The installation team were efficient, very tidy and did a first class job. I had no qualms about leaving them to work in my home whilst I went out as they both just got on with the job. I was never left wondering what was going on and was kept informed of all proceedings. There was a hiccup, on my part, with the final payment but I was not treated as a bad debtor. I was highly embarrassed about the situation but was dealt with kindly and with patience whilst I remedied the situation.
A first class company which sells and installs excellent products with skill.

11 juin 2024
Avis spontané

L’expérience Trustpilot

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