Trustestate Avis 

Adam was very helpful. Answered all my questions Explained how everything works Sent me a link so that I could check on my dads probate Thankyou Adam

A very easy, value for money and effective process providing information we could not find ourselves.

Adam is a knight in shining armour. If it hadn’t have been for him, we would be absolutely clueless in the probate application process. Thank you so much Adam for what you’ve done.

Very attentive agent

Adam has been extremely helpful, I couldn’t have managed without his help.
I had an initial phone call with Adam a couple of weeks ago and then when completing the applications to register 2 trusts & apply for probate, Adam has answered several questions for me. I have emailed the questions and Adam has replied to my email in no time.
So glad that I came across this company.

They answered all my questions in a clear and easy to understand way and also gave additional information that was helpful. Their offer to me, to come back to them with any further questions, was a nice touch that I didn't expect.

This company were really compassionate which was important when dealing with the financial aspects of a recent death.

Using the company took away, to some extent, the pressure of having to notify relevant institutions of the death of a loved on. However, the search did not pick up on all of the organisations which we knew our loved one had a financial relationship with and so we are still going to have to notify those organisations ourselves.

On reflection it would have been easier to notify the relevant organisations myself as I would have a better idea of exactly what stage everything was at as in some cases other than knowing that they have been notified I've no indication of whether the relevant processes have started or not. Of particular concern was that share holdings of very well known organisations were not picked up by the report.

Some financial institutions wouldn't speak to me as a consequence of using a third party organisation such as Trustestate to notify the death. Trustestate did try to support this conversation as much as they could.

Adam from Trustestate called me at the arranged time, made me feel very relaxed and listened to my queries carefully. I felt he understood my position and made all the legal speak very easy to understand. He was considerate and patient, knowledgeable and didn't rush me. At a very difficult time for me, he explained my responsibilities and duties, my rights and options. Would highly recommend.

I used the services of Trustestate going back a few months ago. From the very start, I found Adam personable, reassuring and very professional. We had several pleasant phone and email exchanges.

The service itself is potentially a very good one as the returned info was pretty detailed. My one disappointment was that the returned info was mostly about liabilities and hardly about any assets.

For an executor, the latter is important and perhaps the key reason for opting for the service as all liabilities has to be repaid somehow. In my case, the search produced no result of assets. Thankfully, through dogged, relentless digging, we located some assets (mainly pensions).

That said, I place that responsibility on the pension companies rather than Trustestate. I dare say that anyone who’s handled probate will very quickly realise that pension companies aren't too keen for assets to be found. Even when you do, they’d make the claim process very difficult.

I've nothing but admiration for Adam given the effort he put into my enquiry. I wish the result was more positive but as I said, that’s not on him.

I recommend Trustestate services unreservedly and will use them again if the need ever arises.

I found this service to be potentially helpful great guidance on subject required

Adam Sym was very professional and guided me through a difficult situation and advised me on the next steps.

Adam really helped me unpick the complicated financial arrangements after my husband's sudden death. His blend of professionalism combined with approachable manner really helped throughout this difficult time. I was kept informed at all stages of the report. It was money well spent and I wouldn't hesitate to recommend this company.

We we're called on time on the date specified. Adam gave us clear and friendly helpful advice on what was to be expected and what options lay ahead. Gladly recommend.

I spoke to Adam Sym with regards to probate for my father. He was very helpful and gave me a lot of advice.
I would highly recommend them.
Many Thanks
Amanda Nevill

Very kind courteous staff.who got straight to the point and we're a tremendous help..

Adam was really helpful throughout - explaining the options and being open and honest about the remits of the search, keeping us updated throughout and advising how to use the information they found. Really great service and gave us a lot of peace of mind.

Very helpful, constructive advice.

Very easy process local solicitor wanted much more money do do the same job. Would use again

Quick, courteous, friendly and efficient handling of the estate search. Additional advice concerning tax and probate forms was freely offered, though in the end this was not needed.
I was impressed by the regular updates on progress, and the clarity with which all aspects of the process were explained to me.

Awesome people working there with focus on their customers' issues not money! I highly recommend TRUSTSTATE as you will feel like with old friends there. Thank you.