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Lisez les avis des autres

Noté 5 sur 5 étoiles

I love my Truthpaste. From the first use I could feel how much cleaner my teeth were and as I continued to use this wonderful citrus flavour natural toothpaste, my teeth felt smoother and my sensitiv... Voir plus

Noté 5 sur 5 étoiles

Great, fluoride-free, toothpaste, which comes in a variety of flavours at a very reasonable price. They also produce Enamel Repair Mask, which helps ones teeth to repair. Remember that teeth are... Voir plus

Noté 5 sur 5 étoiles

The toothpaste stopped my gums from bleeding when no others did. The flavours are good and delivery and customer service is excellent. This is a company I will keep using.

Noté 5 sur 5 étoiles

We have just received our 3rd order of Truthpaste Toothpaste, Probiotic Mouthwash and Repair mask, to say we are converts is an understatement. Both our Dentist and ourselves have noticed a marked... Voir plus

À propos de l'entreprise

  1. Entreprise de cosmétique

Écrit par l'entreprise

Natural toothpaste powered by nature. Kiss goodbye to synthetic ingredients and plastic packaging with our range of oral care products. Designed to keep you feeling fresher for longer, teeth brighter, and gums healthier, without SLS, palm-oil or titanium dioxide.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

247 avis

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A répondu à 66 % de ses avis négatifs

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4,8

Tous les avis

(247)

173 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I love this toothpaste

I love this toothpaste. It has made my teeth feel stronger, my gums feel better and the taste leaves my mouth feeling clean and fresh.

9 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Was sceptical at first when I saw the…

Was sceptical at first when I saw the adverts for these products.
So happy I decided to try them.
I use the toothpaste and also the mouthwash regularly now. In fact I wouldn't go back to the usual products now. Truthpaste are genuinely the real deal. I would highly recommend everyone to try them.

8 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Truthpaste products are great

Truthpaste products are great, starting with the small jars of toothpaste that outlast your normal tube toothpaste and leave your mouth feeling fresher, great products like environmental tooth brushes not made of plastic and their other essentials like mouth wash and dental floss. It's a thumbs up from me.

7 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

I have been using truthpaste for years…

I have been using truthpaste for years now, it’s my favourite! I have sensitive teeth and it works - no more sensitive teeth! Fennel is my favourite of the range and the probiotic mouthwash is brilliant too. I use the enamel mask overnight - I love the innovation and knowledge behind Truthpaste - I definitely recommend😁and so do my teeth😁

6 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

A miraculous second chance for a historic lazy brusher

The toothpaste is an aromatic blend of powerful, sometimes bitter natural ingredients that smells clean but tastes challenging - which is not necessarily due to containing detergent. Over time, I have come to trust its fierce, protecting properties and learned to rely on sparing but regular use - often more than twice a day.

I have paid the cost of historic lazy (forgetful) brushing and have discovered a chance of salvaging my oral hygiene with something genuinely effective. That confidence is visceral and physical.

I also appreciate the user experience of my online account: very good - even from a phone.

4 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

Waiting for questions to be answered.

I contacted the company on Instagram and by email regarding the enamel mask which I was interested in. I read they aim to get back to all messages within 48hrs. I still haven't heard anything. From Instagram or through email from them. Disappointing.

7 mai 2026
Avis spontané
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Réponse de Truthpaste

Hi Noorjahan,

You're right, and I'm genuinely sorry. Your messages came in over the bank holiday weekend and we didn't get back to you within our usual window. That's not the standard we hold ourselves to.

I've replied to your email today with the full answer to your question. If anything else comes up, please reply directly to my email and it will come straight to me.

Kind regards,
Marisa

Noté 3 sur 5 étoiles

Questions on packaging

Usual fast mailing, but disappointed to find postal box stuffed with foam chips, and the unnecessary extra packaging box round the jars. Doesn't appear a very environmentally friendly approach when your ethos seems to be to eradicate the unnecessary in toothpaste.

24 avril 2026
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Réponse de Truthpaste

Hi Martin,

Thank you for the feedback, the question is a fair one and worth answering properly.

The packaging chips are made from cornstarch. They're fully biodegradable and actually dissolve in water, so they break down rather than persisting in landfill. Because our jars are glass, we do have to use some protective packaging to make sure orders arrive in one piece, and the cornstarch chips are the most environmentally sound option we've found for that job.

On the outer product boxes, those have actually let us reduce the total protective packaging we use, because the box stabilises the jar in transit so less filler is needed. It looks like more on first glance, but it's a net reduction from wrapping the glass in protective paper / corrugated card.

We share the view that sustainability has to extend to how the products arrive, not just what's inside the jar. We keep reviewing every piece of it.

Best regards,
Marisa & the Truthpaste Team

Noté 5 sur 5 étoiles

First time trying this brand

First time trying this brand, I've been through many brands,to try get my teeth whiter and rid of this sensitivity but truth paste is the TRUTH.

My sensitivity has gone, my teeth feel smoother, my gums are looking better,, I definetly recommend this brand and will defo be purchasing again.

31 octobre 2025
Avis spontané
Noté 1 sur 5 étoiles

It's just not a very good toothpaste

It's just not a very good toothpaste. It doesn't leave my mouth feeling clean, in fact it turns thin and useless so fast I don't even feel like it reaches all my teeth! I really wanted it to work but it just doesn't, so I won't be buying again.

31 octobre 2025
Avis spontané
Noté 1 sur 5 étoiles

we were their aloe vera supplier and…

we were their aloe vera supplier and they didnt pay us the last invoice.

10 novembre 2025
Avis spontané
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Réponse de Truthpaste

For transparency, we’d like to clarify the sequence of events:

• Prior to this, we had a good working relationship with you for several years.
• Before we received the order, you informed us that there had been a machine error causing the aseptic bags to be overfilled.
• Unfortunately, this led to the bags splitting, and we lost the majority of the shipment. We provided images of the damaged bags as requested.
• We explained that we would no longer be able to use this packaging type and asked for a credit note for the lost product.
• Initially, we were told that a credit couldn’t be applied because we were changing the packaging type.
• A second batch was then shipped out and payment requested before pricing for the new packaging type had been confirmed, despite us asking for pricing first.
• Once the credit note for the lost batch was issued, we paid the remaining balance within 36 hours of receiving the updated invoice.

From our side, the account is fully settled, and payment was made promptly as soon as the correct paperwork was provided.

We’ve since been informed that there has been a company restructure and that you would like to continue working together. We are always open to positive, transparent partnerships; however, quality is extremely important to us, and any future collaboration would need to ensure full confidence in the materials and processes used.

Noté 5 sur 5 étoiles

This has to be the best toothpaste on…

This has to be the best toothpaste on the market by a considerable mile! I’m on my second jar of Peppermint & Wintergreen. I no longer have sensitive teeth, my gums are much healthier and I even had a friend ask me how I keep my teeth so white.

14 octobre 2025
Avis spontané
Noté 1 sur 5 étoiles

I bought the enamel repair and find…

I bought the enamel repair and find they use some ingredients that are not at all natural: Xylitol for instance. Here is what they place on the packet
“Suitable for ages 12+. If irritation occurs, discontinue use. For external use only. Keep out of reach of children” why would you write ‘keep out of the reach of children’ if the ingredients were natural ??
They charge £3.99 for returns = harsh !

28 septembre 2025
Avis spontané
Logo de Truthpaste

Réponse de Truthpaste

Hi Sue,

We’re sorry to hear the Enamel Repair Mask wasn’t right for you.

At Truthpaste we believe in complete transparency, which is why full ingredient lists are always available on our website. Our mission has always been to improve oral health using ingredients with a clinically proven benefit, and we carefully choose each one with that in mind.

Xylitol is found in many fruits and vegetables, but ours is derived from beech trees. It's clinically proven to support oral health which is why we include it. More information about all of our ingredients and why we use them can be found on our blog.

We understand that everyone’s values and preferences differ, and we respect that. We’ve already been in touch directly to discuss your concerns and find a resolution, and we’ll always do our best to help.

Kind regards,
Marisa – Founder, Truthpaste

Noté 4 sur 5 étoiles

Sets like concrete

Absolutely love this toothpaste BUT beware of your plumbing.
My sink kept getting blocked and I used all the normal
Sink Unblockers. Eventually I had to call a plumber.
The toothpaste had turned to hard cement in the pipework. I don’t understand why as obviously I don’t put it neat down the sink. But clearly over time what is spat out after brushing caused this.
I have now read this issue has happened to others too.
Everyone knows how hard it sets on the spatulas if you don’t rinse it immediately, so not too surprising . An expensive toothpaste after a plumber call out.
This now means sadly that I am going to have to find an alternative , and I still have half a pot left and a second in my cupboard.

24 août 2025
Avis spontané
Noté 1 sur 5 étoiles

I purchased the Charcoal Peppermint &…

I purchased the Charcoal Peppermint & Spearmint from Truthpaste via ebay and it tastes so awful that I can't use it. I sent a comment but no one got back to me. I sent a message on 23rd July and no one got back to me.
July 31st - Still no response, however I saw on the website that I could return it so have done and hopefully I will receive a refund (less postage).
Aug 5th - Due to the response below from Truthpaste, I have emaied them with the information they asked for. I look forward to reading their reply.

23 juillet 2025
Avis spontané
Logo de Truthpaste

Réponse de Truthpaste

Hi Linda,

We're truly sorry to hear about your experience and for the lack of response to your messages — that’s not the level of service we aim to provide.

We’ve recently discovered a technical issue that meant eBay messages weren’t reaching our customer service team. Thank you for bringing this to our attention — it’s now been resolved.

Regarding your return: Our policy, for hygiene reasons, only accepts unopened and unused items, and we do ask customers to contact us before sending anything back. However, we understand this situation has been frustrating, and we’d really like the chance to make it right.

Please email us at contact@truthpaste.co.uk with your order details, and we’ll do our best to resolve this for you. We have also requested your details so we can contact you.

Thank you again for your feedback — it helps us improve.

Warm regards,
The Truthpaste Team

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