Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Absolutely brilliant product. Top quality professional customer service, they’re quick to reply, helpful and give great advice- they’re friendly- real people! The system itself is simplicity itself, t... Voir plus

Noté 5 sur 5 étoiles

My first tracker from Trutrack a few weeks ago is working great along with a very professional backup team based in Ipswich who are extremely helpful that I decided to purchase another 2 trackers last... Voir plus

Noté 5 sur 5 étoiles

Every time i contact Trutrack i get a very positive customer experience. Everyone i speak to is pleasant, friendly and happy to help whatever the question or issue. Spoke to Becky today regarding some... Voir plus

Noté 5 sur 5 étoiles

Absolutely superb customer service! I wasnt aware my device wasn't communicating due to the poor 2g signal in my area, they called me to make me aware, went through everything, had the unit back to t... Voir plus

À propos de l'entreprise

  1. Entreprise de télécommunications

Informations provenant de diverses sources externes

TruTrak are a dynamic GPS Vehicle Tracking provider, supplying live tracking at the most economical prices possible. TruTrak offer unrivaled customer support and supply a market leading product portfolio.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

223 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 33 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

SHUT UP looking at reviews and just BUY one!

So - Please dont compare this to a data tool stealth or £350 tracker systems - its horses for courses BUT this is the best tracker you will get for budget - the system and app are very standard with limeted functions but i havent had any issues, for buying a tracker costinds£7.99 with super fast delivery and a easy to setup AND 14 days free trial - So its unfare to compare this to something that is x40 the price - the top up is super easy and the support they offer at the end of the phone on a UK standard landline without the call centre hassle is crazy good - TRUTRAK is here to stay and will be hands down a market leader in consumble easy priced tracking for the safety of ensuring your vehcile is safe - Yes it isnt insurance approved and other trackers are on the market but you will NOT get same bang for buck no where - i think there too cheap and i work in the industry - i got this to test and have a play with - so yeah - What more can i say - £8 get one, 14 days trail if you dont like it you have lost a bigmac meal - easy as that - but i am going to get a few more for the other cars and bikes i have - keep up the good work TruTrak and i hope the app will devolp over time but its a cost game more on devolpment more on the prouct and subscription -

1 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Absolutely brilliant product

Absolutely brilliant product. Top quality professional customer service, they’re quick to reply, helpful and give great advice- they’re friendly- real people! The system itself is simplicity itself, they arranged fitting (and moving from one car to another!) the fitter was a nice guy. The system does exactly what it should- never had an issue and the piece of mind is excellent. Better than systems that cost four or five times as much.

12 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Brilliant tracker and brilliant backup team.

My first tracker from Trutrack a few weeks ago is working great along with a very professional backup team based in Ipswich who are extremely helpful that I decided to purchase another 2 trackers last week, one for my 2nd car and one for my son's Range Rover Evoque. Brilliant for the price.

7 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Great customer service

Every time i contact Trutrack i get a very positive customer experience. Everyone i speak to is pleasant, friendly and happy to help whatever the question or issue. Spoke to Becky today regarding some advice with a product. She was very efficient and helpful. A credit to your business

30 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Customer service team went above and…

Customer service team went above and beyond. I didn't realise that my Tru Trac device has stopped working due to a network update by the network provider. Tru trac proactively contacted me as was unaware the device had stopped working. Jo was great calling me back when she said she would and escalating my case to Jay who also contacted me and agreed a way forward.

20 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Cannot fault Trutrak FMT-200.

Very low cost to purchase.
Easy Fitting (5 Minutes).
It is accurate, next to no time lag when running.
Records detailed data.
As many vehicles as you need.
Use on Android, apple or P.C.
Almost everything is able to be personalised.

Includes built in sim and the cost of airtime is less than a Fiver a month,

20 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Great unit and service

I have to say this is a great value tracker and the customer service is amazing . The system is easy to set up . Easy to hide on your vehicle , not like the simple to spot battery attached system. The app works well and is easy to navigate. Customer service rang on the set up day to make sure all was well and did I have any questions. Fantastic.

23 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Great company to deal with

Great company to deal with, I have used TruTrak for about 5 years now.
Recently a vehicle battery died and the attached tracker was affected, TruTrak replaced the tracker with no issue at all.

24 février 2026
Avis spontané
Noté 5 sur 5 étoiles

TruTrak.. BEST FOR STAFF & TRACKERS!

Decided to try TruTrak for my trackers and what an outstanding company with pure customer focused business ethics!! I was dealt with brilliantly on the phone and even got a call back from Shannon who assisted and guided me through the app & any questions I had! Thank you so much to TruTrak for not only looking after our assets, but employing real customer orientated ethical staff who are definitely an asset to this company!!
10/10 EXCELLENT JOB!!! Nad

23 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Outstanding

Amazing customer service who were more than happy to help a technophobe, such as as myself, through the ins and outs of the GPS tracker I had purchased. Incredible value for the price too, given how robust (and accurate) the device is. Shoutout to Shannon who went over-and-above to help me with my queries.

4 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Absolutely superb customer service

Absolutely superb customer service! I wasnt aware my device wasn't communicating due to the poor 2g signal in my area, they called me to make me aware, went through everything, had the unit back to test, there was still an issue with 2g so sent me an upgraded 4g unit free of charge.
You have certainly restored my faith in customer service, if only other companies could follow suit! Even supplied a new certificate of installation for the new unit. Brilliant bit of kit & brilliant customer service. What more could you ask for! 👏

11 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Fantastic service and quality and quickly delivered

I have had many trackers from all different companies and just been a waste of time,
But I ordered one from tru trak and so fantastic all ways keep me updated batteries last long time,
I am so pleased with it so I bought another 2 I would recommend this company trackers spot on,
And the staff at Tru Trak Frendly and any information about the item they are happy to help,
And I am going to order more

5 février 2026
Avis spontané
Noté 5 sur 5 étoiles

CS Saved the Day with waking the tracker up!

I have had a TT Tracker on my bikes for a while now, and when my son started riding, I made sure I fitted one to his. His bike was stolen in the early hours of Feb 3rd and unfortunatly he let the credit lapse a month earlier. He topped up a month, and I contacted their support and Spoke to Neeve whom said she would try and push through the upate manually. This worked and I managed to recover my sons bike from the woods 3 miles from his home. Thank you!

3 février 2026
Avis spontané
Noté 5 sur 5 étoiles

You get a great Device for the minimal Price

This is the forth device fitted on my families cars they are extremely reliable well made and have many useful driver features, great price and easy fitting. i spent over 20 years in the tracking industry installing the best devices all at premium prices. Trutrak units are any bit a good as the best without the price tag. 5* product at 5* prices.

22 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Great support for an excellent product

Following an issue that developed with my tracker I returned it for a no quibble replacement. The only thing that delayed this was the postal delays just before Christmas!
The replacement was popped into my car and declared I'd left my geofenced zone withing a couple of minutes of my initial 5min setup drive.
Perfect. A great company to deal with!
I'd you want a quality tracker complete with a decent app look no further.

20 décembre 2025
Avis spontané
Noté 4 sur 5 étoiles

Great company super helpful but product limited.

I had one of their trackers for over a year now originally bought it to watch a vehicle during a warranty claim but kept it going after the trial, bought from Amazon for little money. Subs are reasonable but overall i wasn’t impressed with it. The staff are super helpful and responsive the tracker isn’t accurate always had my vehicle up the road from my drive and I suffered lots of alerts during charging of the vehicles battery until the office switched off something the road tracking was quite accurate. But the alerts were useless, an email alert that the vehicle had moved often to late, never was really convinced it would help if the vehicle was taken off the drive. Even more so now you can buy jammers for £20 on line.
It was easy to fit I gave it a great view of the sky just under a thin bit of plastic under the dash, they do say fit it on the battery under the bonnet there is to much metal for my liking between the gps antenna and sky and it’s to visible there
App is okay but a little limited my wife found it confusing in setting up

Over all it’s quite good, cheap to buy and subscribe to great for keeping an eye on stuff but alerts poor. If I needed a cheap tracker I would try these chaps again.

Company is great to deal with.

28 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Caitlin has been absolutely superb

Caitlin has been absolutely superb, I had my tracker fitted today and I’m pleased with the customer service and transparency. A trustworthy service and I am confident my car is equipped with the right kit to deter thieves. I would recommend Trutrak to those looking for peace of mind.

27 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

It makes a difference...

How refreshing it is to interact with TruTrak. Every time I phone them I get someone who is polite, helpful and friendly and they've never failed to answer the question or solve the problem. Today it was Neve who took my call and she was a delight to work with. Thank you Neve.

24 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

I had issues with my tracker

I had issues with my tracker. Made contact with them and had a very quick response from Jo. What an excellent lady, just what a company needs.
All sorted now, with quick responses.

Thank you Jo.

21 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

I fitted a TruTrak after hearing that lots of cars had been stolen …

I fitted a TruTrak after hearing so many stories of car s being stolen locally . One of my neighbours actually had her car stolen after previously fitting a Trutrak despite not knowing the car had a factory fitted one . When she realised it had been stolen she tracked the car via Trutrak and recovered it herself in a local pub car park . The thieves had actually ripped out the factory fitted one but at least she got the car back.

15 novembre 2025
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus