Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Trybooking itself is an excellent tool to run an event through. It is dynamic in the data it can collect and is the easy to work with tha data for knowing numbers and booking groups with their specifi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Having often got myself into a pickle when editing one of our events, I have absolutely no hesitation to ask TryBooking for help - they always come back quickly and solve my problem efficiently. I sp... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great product on offer! So many features — and yet, as a busy working mum who volunteers at the PTA with zero time or brain space to learn new techy stuff, here I am! After just four phone calls and s... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Love this system and the help from Helen has been invaluable. Easy to get through to, quick, knowledgeable and responsive. Thank you.

À propos de l'entreprise

  1. Fournisseur de logiciels

Écrit par l'entreprise

TryBooking is an events ticketing, bookings and registrations platform. We offer a powerful ticketing solution with a suite of features including customisable events, different ticket types, interactive seating plans, sales/marketing reports, barcode scanning and more. We have the lowest fees in the industry and outstanding customer support.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

115 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 91 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

ZERO response. I cannot get back the money

Firstly website did not seek confirmation or review page before straight away accepting and processing the payment. I booked wrong number of tickest. I have sent 15 emails and several phone calls. ZERO response. I cannot get back the money

Companies like must be closed and punished

11 juillet 2023
Avis spontané
Logo de TryBooking

Réponse de TryBooking

Hi Manisekaran, we have checked and can't find any emails from you. Have you emailed info@trybooking.com? Our confirmation page also shows a summary of the basket before each purchase. Regards Jeff

Noté 5 sur 5 étoiles

Trybooking has been an excellent way…

Trybooking has been an excellent way for people to register for our events. We can see how many people are coming, issue tickets if needed, collect payment even refund. It helps with our event budgeting.
It is easy to use. We have used it for many years.

26 avril 2023
Avis spontané
Noté 5 sur 5 étoiles

Great Platform!

Have been using this platform for many years both as an organiser and as a ticket purchaser.

TryBooking offers a straightforward and comprehensive ticketing/booking system. The platform is very user-friendly and easy to navigate. If needed, the friendly team is always there for support. Highly recommend.

24 avril 2023
Avis spontané
Noté 5 sur 5 étoiles

Trybooking is easy to use and support…

Trybooking is easy to use and support for how to use the platform is just an email or phonecall away. I have used trybooking for a variety of PD events over the past years, comprehensive reports are available, signon sheets and name tags can be easily generated to help support the event. I also love the reports available for the feedback meetings after the event. Thank you for supporting our small teaching organistation with supports to make running Professional Development events for fellow teachers and educational practitioners.

18 mars 2023
Avis spontané
Noté 4 sur 5 étoiles

High quality and reliability

We've been with trybooking for years. The platform is very usable, intuitive, and reliable. Customer service is always prompt with successful resolutions. We've been approached by other providers but will remain with trybooking.

24 avril 2023
Avis spontané
Noté 5 sur 5 étoiles

Terrific platform and exceptional customer service

A straightforward and really comprehensive ticketing platform - with outstanding customer service.
When creating an event, their product is user-friendly and easy to navigate, and their exceptional team is always on hand to help. Working in the Dramatic Arts department of a large school, we have used Trybooking for many years - and will continue to do so!

22 février 2023
Avis spontané
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Réponse de TryBooking

Thanks for review Katy. Glad it is working well for you.

Noté 5 sur 5 étoiles

Have been using TryBooking for 10…

Have been using TryBooking for 10 years. Solid, reliable, affordable no gimmicks ticketing system with great support

21 février 2023
Avis spontané
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Réponse de TryBooking

Thanks for review James. Glad it is working well for you

Noté 1 sur 5 étoiles

"trybooking"....it sounds like a taunt

"trybooking"....it sounds like a taunt, and it was.

Just tried booking a sunflower festival in Kalbar, and this booking system STOLE about an hour of my life I'll never get back.

Multiple "Oops, something went wrong" pages, ticket numbers raising and lowering vastly in seconds. Stalling when you click on the ticket numbers you want, and then when you finally do click, then go to pay, suddenly they are no longer available!

Either actually do your job, or pack it in. Worst ticketing experience in years and not worth an ulcer.

18 février 2023
Avis spontané
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Réponse de TryBooking

Hi Wade, apologises for the issues. We had an unexpectedly large event that caused system slowness.

We will continue to investigate what took place, and make the necessary improvements to provide a better experience going forward.

Regards

Noté 1 sur 5 étoiles

Use with care!!!

As an elderly person using this service for the first time, I decided to contact Trybooking by phone. The person I spoke with was quite disinterested in my issue and as a result I purchased the wrong tickets! Thanks for that! On replying for a refund within the hour I was charged a $10 admin fee!
Beware when booking using this service, as one event runs into the next event on a poorly designed website.

26 juillet 2022
Avis spontané
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Réponse de TryBooking

Hi Kerry,
Sorry to hear that you had difficulties navigating our site, and it lead to you booking the wrong event. We have a high volume of events being sold through us, which is why we encourage our Event Organisers to provide their customers with the direct link to their event for booking.

We don't charge an admin fee for refunds. The full value of the tickets, including and processing fees, are able to be refunded through our platform. Only the $0.50 ticket fee is non-refundable. Looking at your booking, it appears the Event Organisers of the event you incorrectly booked to are the ones charging a $10 admin fee for refunds issued. We are reaching out them on your behalf to see if they can wave this fee, given the circumstances. We will follow up with you directly via email in regards to this matter.

Noté 5 sur 5 étoiles

seamless experience for our supporters

The opportunity to offer pre-sold tickets to our local community helped our planning and created a seamless experience for our supporters. Highly recommend this booking service to small community groups - easy to set up and great support service.

29 juin 2022
Avis spontané
Noté 1 sur 5 étoiles

Very disappointed with the customer…

Very disappointed with the customer service I have received. I have used this platform before without issues but their newfound unwillingness to release funds and painfully slow customer service makes me wish I had chosen another platform. Do not recommend for event organisers.

9 mars 2021
Avis spontané
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Réponse de TryBooking

Hi Rose, thanks for reaching out. We have checked our system and haven't been able to locate and pending transfer requests linked to the name Rose. Would you be able to give me a call on 03 9012 3460 so that we can look into what has taken place for you.
Justine

Noté 5 sur 5 étoiles

Quick and easy ticket booking

I completely forgot to register for a zoom webinar my employer wanted me to attend and when I was reminded I realised it was about to start in 10 minutes. I quickly booked online through trybooking with my phone and received an e-ticket and an email with the link to join the webinar straight away.

I decided to write this review because I have purchased tickets on other sites from my phone as well and it's usually very difficult. In the case of trybooking I found it to be the best user experience

21 janvier 2021
Avis spontané
Noté 5 sur 5 étoiles

Impressive customer service and system

Great customer service and really impressed by how comprehensive the system is. Whether running small fundraising events or larger more formal gatherings i've found Trybooking to cater to all my needs. What has really impressed me is the ability to speak with their kind staff on the phone and seek help in real time from friendly, ticketing minded people. Would recommend Trybooking to anyone looking from reasonable pricing for great service!

2 novembre 2020
Avis spontané
Noté 1 sur 5 étoiles

my wife and I booked and paid for…

my wife and I booked and paid for tickets, then couldnt join the event. Advice as to how to join the event is non-existent. We had the ticket but it didnt work. Absolutely frustrating.

22 septembre 2020
Avis spontané
Logo de TryBooking

Réponse de TryBooking

Hi Peter,
We are sorry to hear that you had this experience. Please note that TryBooking is simply a software for event organisers. It is their responsibility to ensure that their customers receive their tickets and or zoom link before the event takes place. It might be worth reaching out to the event organiser of that event. Please feel free to give us a call or email and we can help you locate the event organiser and pass your feedback along.

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