Thanks a lot with my order right. You have always got my delivery orders right. I really appreciate.
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Lisez les avis des autres
Did not receive my refund. Yuu requested that I pay postage return... Just to try on something I ordered... And the response is terrible. Guess I will not order anything again. Thanks Perhaps I w... Voir plus
L'entreprise a répondu
First order and was happy with the quick ship time. Also, giftee loved the color and fit of the hoodie, and the added complimentary tee sent. I found your online store whilst searching for Allmade clo... Voir plus
L'entreprise a répondu
I called to see if it was possible to have my items delivered before Monday since we are expected to have freezing temps that morning. Originally it wasn't going to arrive in time, but I talked to Kim... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de vêtements de sécurité
- aussi dans
- Fournisseur d'équipements de sécurité
- Fournisseur de produits promotionnels
- Magasin d'articles promotionnels
- Magasin de sacs et de valises
- Magasin de vêtements
Écrit par l'entreprise
TSA offers a comprehensive range of products aimed at ensuring safety and promoting corporate branding. The company’s product line includes high-visibility safety clothing, rain gear, cold weather gear, PPE, accessories, and equipment designed to keep individuals safe in various work environments. Additionally, TSA provides corporate apparel, brand name workwear and accessories, promotional products, and hard goods. Customers have the option to personalize and customize items with logos, adding a unique touch to their safety and corporate wear.
Coordonnées de contact
11 Conrad Industrial Drive, 28787, Weaverville, Etats-Unis
- (866) 304-7189
- customer.service@tsasafety.com
- tsasafety.com
4,5
Excellent
466 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Great company to deal with
Great company to deal with. Kalley in customer service has been fantastic with communication about order! Highly recommend!
25 mars 2024
I'll buy again from this store
The ordering my gear & Customer service was easy & pleasant.
T.y.
LeBron from Chicago
11 mars 2024
Best Customer Service EVER!
Kalley M should be given a metal for BEST Customer Service EVER!!! This is why. My husband needed new work shorts. He swears by "Brand A". They are hard to find but I found them here. I ordered just 2 pair, just to cover, for right now, what my husband needed. I knew that I would need more so I kindly asked for a coupon or some kind of discount for my next order since Brand A are pricey. Kalley M immediately wrote me back with a coupon code. Wow, okay, fantastic! She also noticed that I paid extra for shipping because I needed them quickly. She has several distributors and Brand A wasn't moving too quickly on my order. She suggested Brand B ($9.00 a pair cheaper) just to get them to me on time. Who does that? Who cares enough to check, in this day and age, NO ONE except Kalley M. My husband ended up loving them, I got 6 more pairs for work and she still gave me the discount too! Kalley M gets 10 stars! If the world could do what she did for me then the world would be a fabulous place to live. Hats off to Kalley.
26 mars 2024
Avis spontané
Réponse de Transportation Safety Apparel
Glad to hear we were able to get your order to you quickly! Please let us know if we can do anything to assist in the future, and thanks so much for taking the time to share a review!
Réponse de Transportation Safety Apparel
So happy to hear that you got what you needed quickly! We appreciate your business and hope to help you out for any of your future safety apparel or PPE needs. Thank you and stay safe!
Outstanding customer service
I’ve been purchasing hi vis wear from TSA safety ever since I was introduced 10+ years ago. Prices are always unbeatable but the customer service is what I’d like to focus on. I recently purchased 10 new hi vis t-shirts to last me a couple years. Along with the t-shirts I was also given a rain coat and long sleeve hi vis tee just for being a long time customer. Thanks again Kalley!!!
15 février 2024
Réponse de Transportation Safety Apparel
Hey Gerald, We are so grateful to be able to help keep you safe and comfortable while on the job, for all of these years! We appreciate you and thank you so much for taking the time to write us a review!
Réponse de Transportation Safety Apparel
So glad to hear you were happy with the service, Bruce! Thanks for the review.
Réponse de Transportation Safety Apparel
Hey Charles, I am so sorry to hear you were not happy with the prices, we price our inventory competitively and don't usually hear that. If you were able to locate the item at a lower price somewhere else, we offer a price match guarantee with proof of the lower price. We also offer discounts for bulk purchases, so if you need assistance in the future, please reach out to us directly and we can see if there is any flexibility in the pricing of your order! Thank you for your time and for the feedback!
We received a damaged item & Kimberly…
We received a damaged item & Kimberly was quick to resolve & replace the damaged item.
She was so kind & helpful. Great customer service!!
23 janvier 2024
Réponse de Transportation Safety Apparel
So Sorry for the trouble with your order, I'm glad we were able to get you taken care of! Thank you for trusting TSA. We hope to help you again in the future.
Right product fast shipping
23 janvier 2024
Réponse de Transportation Safety Apparel
Thank you for the feedback! We hope to help you again for any future needs. Stay safe!
Order #100016564 four Nike Hats
*UPDATE: February 3, 2024 on Order #100016564 four Nike Hats, NOW FIVE STAR Rating*
*Update 2/3/25 My order is complete with the correct items ordered. I appreciate the really fast resolution to the issues concerning my original order. Great work as my review is now FIVE STARS with the items ordered received this week with everything now correct. Excellent customer Service from Transportation Safety Apparel. Happy to update my original review from three stars to five stars.*
Ordered four items as follows:
Two - Nike Sphere Dry Cap - Black H277-BK
$29.99 each / Subtotal $59.98
Two - Nike Sphere Dry Cap - Birch H277-BIRC
$29.99 each / Subtotal $59.98
*Update 2/3/24 Corrected: Nike hats received!* Received two Port Authority black caps not the two Nike black caps I ordered. Received the two Nike caps in the Birch color as ordered.
I will be calling customer service to return these two Port Authority black caps and hope they can send me the two Nike black caps.
15 janvier 2024
Réponse de Transportation Safety Apparel
I am so sorry to hear about the trouble with your order. We are more than happy to get this resolved for you. I have forwarded this information to my customer service team, and someone will be in touch with you shorty.
Product price
Product price, quality, delivery and service were all good to very good.
15 janvier 2024
Réponse de Transportation Safety Apparel
Thanks so much for the kind review, Paul. Glad to hear you were happy with everything!
Réponse de Transportation Safety Apparel
Thanks Matthew, we appreciate you taking the time to provide feedback!
The order was all wrong when it came in.
12 janvier 2024
Réponse de Transportation Safety Apparel
Hey Joe, I am so sorry to hear of the trouble with your order. A member of our customer service team will reach out to you to get this resolved.
Outstanding customer service!
I called to see if it was possible to have my items delivered before Monday since we are expected to have freezing temps that morning. Originally it wasn't going to arrive in time, but I talked to Kim Troupe and she made it happen for us! Our items are set to be delivered on Friday- just in time before the winter storm hits. We are beyond grateful for the speedy service and outstanding customer service! Thank you again, Kim!!
9 janvier 2024
Avis spontané
Réponse de Transportation Safety Apparel
So glad we were able to assist you and get your items to you in time! We look forward to helping you again in the future, and really appreciate you taking the time to provide feedback. Thanks, and stay safe!
Item was better quality than I…
Item was better quality than I expected. Fits good, delivered quickly
2 janvier 2024
Réponse de Transportation Safety Apparel
Hey Dennis, glad to hear you were happy with your order! We hope to help you again in the future.
You sent me the wrong hats
You sent me the wrong hats. I ordered black, you sent camo. Tried getting the order fixed and nobody would respond to my emails.
~Update~
After my review, I feel like the company did the correct thing.
27 décembre 2023
Réponse de Transportation Safety Apparel
We apologize for the misunderstanding regarding your order. We did not receive any correspondences from you in our voicemail or inboxes, which led to our unawareness of the problem with your order. While the order was indented to be placed for a black hat, it seems that it came through our records that you wanted a camo hat, likely due to an honest mistake at checkout. Regrettably, the black hat in this style has been discontinued. However, we have arranged for a similar alternative style to be shipped to you to fulfill your expectation of a black hat. You are welcome to keep the camo hats as well, free of charge. For future assistance with orders, please contact customer service directly at 1-866-304-7189. We are available MON - FRI: 8:00 AM - 4:30 PM EST.
First Time Customer...
First of all, I was about to order these pants from another online company, but they had a disclosure about hemming, and other issues that may delay my order. I then did another google search, saw you guys and decided to buy from you. The pants are nice and fit well, but the thing that impressed me the most was the speedy delivery time. When UPS pulled up to my house, I thought that it was a Walmart delivery...when I saw that it was the pants, I couldn't believe it. Apparently the pants were in stock (and hemmed), so the turn around time was incredible. I really did appreciate it.
1 janvier 2024
Avis spontané
Réponse de Transportation Safety Apparel
Thanks for the thoughtful review. We are so happy that you were pleased with the service and got what you needed quickly. We look forward to working with you again in the future!
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