Non existent customer service. I have sent literally dozens of email requesting a refund for two items they never shipped. Nothing other than the auto response stating they will get back with me withi... Voir plus
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Lisez les avis des autres
Ordering easy. Good shipping time. I have bought Egyptian 1000 thread count cotton sheets in various sizes over 20 times in two decades mostly at Tuesday Morning brick and mortar stores before they cl... Voir plus
L'entreprise a répondu
Love Tuesday morning. My first time to use their online services. It was user friendly. Item came as expected and free shipping. I’ll continue ordering from them. Loved the tracking system also. I... Voir plus
L'entreprise a répondu
Positives: Received mostly what I ordered in a fairly prompt timeframe. Negatives: Order tracking ability and visibility needs work. So does order change messaging. It’s fine to tell me you refunded... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
Tuesday Morning Corporation is an American discount, off-price retailer specializing in domestic and international, designer and name-brand closeout merchandise.
Coordonnées de contact
Lyndon B Johnson Freeway 6250, 75240, Dallas, Etats-Unis
- tuesdaymorning.com
3,2
Moyen
270 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Wrong size sheets shipped and I have…
Wrong size sheets shipped and I have to pay for shipping to get a refund. Seems silly!
13 novembre 2023
Réponse de Tuesday Morning
Thank you for taking time to share such a detailed review about your experience and we sincerely apologize for all the inconvenience caused to you.
We can see our customer support team has shared return URL to raise return, unfortunately the return link was throwing an error while submitting the return. We raised a case with our developer team to fix the return tool.
However our team will create a prepaid return label manually and send to you within tomorrow end of day.
Once again we apologize for the inconvenience caused to you and please don't hesitate to contact us if you have any issues with the order.
email: support@tuesdaymorning.com
Regards,
Tuesday Morning Support"
I emailed the company numerous times as…
I emailed the company numerous times as the shipping address was incorrect. Received a reply email after shipment date. Now the package has been returned to sender, waiting for another reply
13 novembre 2023
Réponse de Tuesday Morning
Thank you for taking time to share such a detailed review about your experience.
We sincerely apologize for the inconvenience caused to you and our team has already refunded the order.
Once again we apologize for the inconvenience caused to you and please don't hesitate to contact us if you have any issues with the order.
email: support@tuesdaymorning.com
Regards,
Tuesday Morning Support
Sorry, not a good experience
Sorry, I was very disappointed with this purchase. The online experience was fine, the deliver time was fine, the quality of the item is far below what I expected. I went to the website to process a return and the link to your form to start a return gave "page not found". I cannot recommend and wish I had not purchased.
20 novembre 2023
Réponse de Tuesday Morning
Dear Nicole,
Thank you for taking the time to provide such a detailed assessment of your experience, and please accept our sincere apologizes for any inconvenience this has given you.
We can see our customer support team has shared return URL to raise return, unfortunately the return link was throwing a error while submitting the return. We raised a case with our developer team to fix the return tool.
However we will definitely help you with a return label by Dec 11, Monday to resolve your issue.
Regards,
Tuesday Morning Support
3-Drawer Filing Cabinet
Assembly instructions are poor; they do not provide enough details. The filing cabinet drawers are very small.
Order came in a timely manner.
18 novembre 2023
Réponse de Tuesday Morning
Hi Bobbette R,
Thanks for writing to us, regarding the filing cabinet drawers being smaller than anticipated, we apologize for any inconvenience this may have caused. We always aim to accurately represent our products, including their dimensions, and we are sorry if the size did not meet your expectations.
Your feedback will be taken into consideration as we work on refining our product descriptions to provide clearer information about the item's dimensions.
Thanks for your understanding
Regards
Tuesday Morning
Everything worked out as smooth as silk!
11 novembre 2023
Réponse de Tuesday Morning
Thank you for your feedback, and best wishes for the holiday festive season!
Haven’t received order!!!
17 novembre 2023
Réponse de Tuesday Morning
Thank you for taking time to share such a detailed review about your experience.
As per USPS the order was already delivered on Nov 27. However we request you to please check and contact us at support@tuesdaymorning.com if you need any help with this order.
USPS Update:
Your item was delivered to an individual at the address at 6:58 pm on November 27, 2023 in WINSTON SALEM, NC 27106.
Regards,
Tuesday Morning Support
Not enough products online!!!!!!
16 novembre 2023
Réponse de Tuesday Morning
Hi VonD,
Thanks for writing to us, our team is actively working to increase the variety of products available online. We're committed to enhancing your shopping experience by adding more items across different categories in the near future.
In the meantime, if there are specific products or categories you were hoping to find but couldn't, please let us know. Your input will be incredibly valuable as we prioritize which products to include and improve our offerings.
Thanks for your understanding.
Regards
Tuesday Morning
Barely fell short of perfect.
I ordered two of the largest gym mats that you sell - one for my 18-year-old daughter who is active, along with having multiple types of seizures and the second one as a Christmas gift for my three grandchildren ages 1 to 7 years in age, all very active and the youngest has different physical therapies where a mat will help soften those missteps. The 2 mats and the balance beam shipped fast and arrived way in advance. The one drawback was that one of the boxes was thinner than the other and was barely covering the contents when I picked up the mat. I had to manufacture a box for it so that it could be wrapped for Christmas gift giving, the original box literally fell off the mat and balance beam before I could get it out of my car. Other than that negative it would have received a hundred percent.
16 novembre 2023
Réponse de Tuesday Morning
Hi Atoma,
We apologize for any inconvenience this may have caused. the packaging and the thinness of one of the boxes when you picked up the mat. Your feedback is essential to us, and We'll use this information to review our packaging procedures and make necessary improvements to avoid similar issues in the future.
Please accept our apologies for this inconvenience. Thank you for bringing this issue to our attention.
Regards
Tuesday Morning
Réponse de Tuesday Morning
Thank you for your good feedback, and best wishes for a joyous holiday Festive season!
Exactly what I wanted
Exactly what I wanted. Fast delivery and I couldn't be happier.
Thanks
15 novembre 2023
Réponse de Tuesday Morning
Thank you for your feedback, and best wishes for this festive season!
price for quality items
7 novembre 2023
Réponse de Tuesday Morning
Thank you for your feedback, and best wishes for this festive season!
A little more effort.
My pkg came in a destroyed box and absolutely o instructions so I’m not sure how to put this together or if anything is missing.
14 novembre 2023
Réponse de Tuesday Morning
Hi Sharon,
We sincerely apologize for the inconvenience caused to you. Your satisfaction is our priority, and we're committed to resolving this situation promptly. Please reach out to our customer support team at Support@tuesdaymorning.com with your order details, and they will assist you immediately.
Once again, I apologize for the inconvenience and frustration this has caused. Thank you for your understanding and patience.
Regards
Tuesday Morning
My bank account was charged instead of…
My bank account was charged instead of my gift card when I only used the gift card number and it was accepted
13 novembre 2023
Réponse de Tuesday Morning
Dear Isha,
Thank you for the feedback. First and foremost, we apologize for the inconvenience this has given you. We have already requested the Gift card details. We will determine whether or not the Gift card is active.
When you share the applicable Gift card details. We will investigate and rectify the issue as needed.
Thank you very much
Regards,
Tuesday Morning Support
Item is smaller than I thought.
13 novembre 2023
Réponse de Tuesday Morning
Hi Jayden Cummings,
We really apologies the issue caused to you, we refund for this issue. In future it will never happen again like this issues.
Regards,
Tuesday Morning
My shipment was cancelled
13 novembre 2023
Réponse de Tuesday Morning
Dear Olateju,
Thank you for the feedback. First and foremost, we regret any inconvenience this has given you. The package was shipped on schedule. The shipping package was cancelled while in transit due to carrier issues. However, we have issued you a full refund for your order. It will not happen again. This has been notified to our carrier team.
Thank you for your understanding, and have a wonderful day.
Regards,
Tuesday Morning Support
NOT Tuesday Morning...buyer beware!
NOT Tuesday Morning...buyer beware!
UPDATE-
Their response with typos should tell you to NOT PURCHASE.
12 novembre 2023
Réponse de Tuesday Morning
Dear Customer,
We are the authentic Tuesday Morning and we are back with new trendy items & more products in this festival season for you.
Keep an eye on our latest updates & shop at www.tuesdaymorning.com
Your favorite finds are back at Tuesday Morning, grab yours before they're gone!
The only legitimate Tuesday Morning site is www.tuesdaymorning.com . If you see Tuesday Morning brand logo anywhere in social media ads, please verify the link is directing you to www.tuesdaymorning.com
Thank you
Regards,
Tuesday Morning Support
I was sent the wrong item and want to…
I was sent the wrong item and want to return it for a full refund but no one is sending me a return label. I will never order from you again.
12 novembre 2023
Réponse de Tuesday Morning
Dear Judy,
Thank you for taking the time to provide such a detailed assessment of your experience, and please accept our sincere apologizes for any inconvenience this has given you.
Our customer service team provided a return URL to raise a return; however, the return link was throwing an issue while submitting the return. To address the return tool, we opened a case with our developer team.
However we will definitely help you with a return label by Dec 11, Monday to resolve your issue.
Regards,
Tuesday Morning Support
Réponse de Tuesday Morning
Thank you for your good statement, and I wish you a happy festive season!
The pillow is as flat as a Pancake
The pillow is as flat as a Pancake. Can't be used. I would like a refund
16 novembre 2023
Réponse de Tuesday Morning
Dear Mary,
Thank you for your feedback. We apologize for any inconvenience this has caused you. We shipped the package exactly as described in the product description. Unfortunately, you did not receive what you desired. However, we have issued you a full refund for your order. We have also notified our listing team. It will not happen again.
Thanks for your understanding and have a nice day.
Regards,
Tuesday Morning Support
The sheets are wonderful and they were…
The sheets are wonderful and they were reasonably priced.
7 novembre 2023
Réponse de Tuesday Morning
Thank you for your beneficial feedback, and we wish you a happy Festive season!
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