Tug-E-Nuff Avis 331

My dog (Labrador) loved the toy - but he had chewed it to ribbons by the second day.

thank you for helping us and replacing the damaged toy - my dog is delighted and excited

Delivery faster than expected, and my dog has loved every toy I've brought and they've all lasted incredibly well with supervised play. Very well made and I would recommend them to anyone with a dog in their life.

The product i ordered was delivered quickly without any problems.
The bungee rope/ball was good quality and very sturdy,my patterdale loves it.
Would definitely use this company again.

Bought a rabbit chaser tug to replace one my friend had that my dog ate the end of, and an extra one for my dog. Given it is supposedly made of rabbit skin I wasn't particularly concerned as figured it would pass through without issue. 11 days later my dog threw up a large synthetic strap, that presumably the rabbit had been attached to. We were SO lucky this didn't cause our dog serious problems. It should be made clear that the "rabbit" part of the tug is not just rabbit, but has a synthetic strap running through the length of it.
I returned due to it being unsafe. They then had the cheek to say my original order therefore didn't qualify for free delivery and deducted the delivery cost from my refund!

Mixed review for me.

I got the Clam for my 6 mnth old Cockapoo puppy. The first one we received he managed to tear through the seam within 10 minutes of opening it. He did this whilst it was in my hand and he was trying to open for the treats. I fed back and got a replacement.

The replacement lasted longer, we managed to use the booklet, he can open when in my hand, he can open on his own, but it has to be closely monitored, if I look away at any point he has chewed through part of the seam. Right now it doesn't stop us using the toy but can't see how I'll ever throw it or hide it for an enrichment game. He is a chewer, so maybe this is good only for dogs that love fetch etc... any one that likes a chew you have to hover over them.

I would say the customer service is good, and the item could be good for those dogs not interested in chewing, but I would say for me it was 3 stars

My pup loves this! Quick delivery and great quality item

Good service, good item as described, 2nd purchase for me now, i have big twizler and pocket faux which is great for recalls in my dog training school when there is lots of distractions

Really well made toy, it’s been great for training our rescue pup! Have been recommending to everyone :)

I could say so much but to keep it brief. Ordered a sheepskin toy for my dog and got the wrong one, yes the picture showed like a lead I got the bungee so thought I would call to get this exchanged. Rang straight away the man said he couldn’t help me as they were getting ready for an event! Didn’t even take my details told me to email. What kind of rude is this ? I then emailed and asked for an exchange. Sent it back, I just wanted the right one I thought I was ordering . Only to get an invoice for a payment request or over £5! That’s right they wanted to charge me for sending the correct one! Absolute joke they are so rude. I also ordered the clam via their marketing trick anyways gave this to my dog it literally isn’t fit for purpose, was torn within two minutes! Darent even complain about that given their previous reviews! As a customer I have never been treated to appalling ever. I asked for a refund as no way I’m paying twice for postage for an incorrect order

Great products, great service. My Airedale Raven is obsessed! Highly durable, extremely well made, honestly a must have for every dog owner.

Awesome products I love.them and so do the dogs I work with

A very good product made with the highest standard to last. Videos help build the engagement

Great choice of well made toys, my order arrived quickly and the dogs are benefitting from the one to one play they get with these tuggies.

The dog toys are well made and robust and the dogs love them.

Great service, prompt delivery, my dog absolutely loves his new toy. Great quality my dog destroys everything and this still looks like new after a couple of weeks!

Great experience with this company, quick delivery and well made thank you

Great toy. This will really appeal to our dog, who is a big foodie!

The website is easy to use. Updates on order, dispatch and delivery were very quick. It arrived in a bag which was recyclable. I liked that you received a small booklet with guidance on using the tuggy with your dog, it is helpful and ensures a positive experience for the dog.