From order to delivery, 4 days. Wanted something really special for our dearly departed and missed 26 year old African Grey parrot and this certainly is remarkable. The price really didn’t matter bec... Voir plus
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the back and forth to get the font correct and the lack of phone contact made this take very very long. I bought this as a gift for a real estate transaction and here it is almost 6b months later.
L'entreprise a répondu
Simply want to say that Turned Art created a beautiful work of art for us. Asked them to combine individual pictures of our 3 Grandchildren into one work of art, and the result was fantastic. The W... Voir plus
Turned Art is an unbelievable game changing gift ! I bought two items and both were a HUGE hit. Everyone was asking if I did it ( LoL) ! Turned a beautiful moment in time into something extraordi... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Our talented designers turn your photos into incredible works of art from your photos! Create the perfect unique gift for someone you care about today. We offer Free Delivery with every order and unlimited revisions - we only print when you're 100% happy!
Coordonnées de contact
3 Dene Road, SO40 7BL, Southampton, Royaume-Uni
- 0208 058 4005
- help@turnedart.com
- turnedart.com
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 78 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
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It was not what I expected very…
It was not what I expected very disappointed. It was supposed to be a scene of a mountain that had memories but instead looks like a bunch of weeds

Réponse de Turned Art
Beautiful photo
Beautiful photo transformed into something even more stunning. Thank you
It was very easy to navigate and the…
It was very easy to navigate and the turn around was very quick. Very happy with the result!
Everything turned out great
Everything turned out great. Your company was very accommodating. The picture was awesome. Thanks so much for everything.
It’s wonderful when you receive exactly…
It’s wonderful when you receive exactly what you expected.
Excellent service
Speed on design and delivery, good communication at every step. Very happy.
picture needed to be a little clearer
Commemorate an old friend
Have to say really pleased with the end product (good quality and packaged well). We had to make the difficult decision to have our elderly cat put to sleep and I thought this would be a nice way to commemorate him. I went for all the options for a 20" by 24" and provided 3 photos. I had assumed / hoped adding the multiple preview option would give me different options to choose from but it just gave me 4 different colour schemes. It took a while to get to the final version, and I found the review process a little clunky (time taken to make simple amends (a week was the longest), and no response to questions). It is for this reason I did not give 5 stars.
Cynical approach to customer service and sale at any price
Having read previous responses to negative reviews I’m not optimistic about the company taking any responsibility here.
Can’t comment on the product as it sits at a family address in Yorkshire.
Ordered 16/8/25 as a memorable 21st present and finally delivered 2/9/25.
Initial previews missed half the image and revised image only completed following further emails call when staff acknowledged the error. Delays meant delivery to home address would be late so alternative and next day postage agreed by the company. I repeatedly advised the date I needed delivery.
At no point in 2/3 emails and personal call did anybody say that they could not meet the delivery date needed for this gift to be the memory they promised. At best very cynical approach to customer service.
When we called to discuss this we were told this was our problem and to pay for it to be forwarded. Practically nothing to be done , this might be a great product but I look forward to seeing if this company can offer reasonable response.

Réponse de Turned Art
Photo made into art
I loved the ease of sending my photo and then waiting for the different conceptions from the artist for me to choose was just about 6 days! It was then just over 2 weeks and my beautiful picture came! It is better than I imagined! It is a Christmas gift for my husband so I cannot wait to give to him!
Fabulous watercolour print
Fabulous watercolour print, a birthday gift for my sister and she’s thrilled with it!
Great end result just a little blurry…
Great end result just a little blurry than I liked
Absolutely beautiful!…
The picture of me and my late husband turned out beautiful!! So unique!!
My experience was amazing
My experience was amazing. They was so patience and kind, they let me change my picture and the final result was stunning. Thank you
The process was easy to follow for family photos
The process was easy to follow, they were open to changing things to make the product just as I wanted it. Good quality and going to be a great product to send as a gift!
Very good artwork.
The ordering process was very easy
The ordering process was very straightforward & they offer you quite a few 'add-ons' which include digital copies of your print & additional proofs. The proofs I was sent looked very good & I was able to choose one, which I did on Sunday 24th August. It is now Thursday 4th September & the print has still not been delivered, which I find very frustrating. Had a message from Evri to say the package was bigger than they had expected & it had to be delivered by a different driver. Shambles springs to mind.

Réponse de Turned Art
Poor artwork, poor quality overall
Tried many times to get anything similar to the advert quality but gave up in the end and simply picked the final attempt. It arrived and frame really cheap and cannot stand up only put on a wall. Definitely will NOT ever order from them again.

Réponse de Turned Art
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