I ordered 3 items a men's Flag art printed hoodie , Anzac day polo, and a Tropical Santa Christmas tee shirt. Firstly the hoodie had no patches like the photo and was very thin. Every... Voir plus
L'entreprise a répondu
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I ordered 2x t shirts of the same size. They arrived on different days and the first delivery did not fit ( too small). the second delivery fitted perfectly. Don't understand how the sizing could cha... Voir plus
What made my experience great was the excellent service, friendly communication, quick assistance, and the support I received. Everything was handled professionally, and I felt valued as a customer.
Received 3 shirts today and as with others the sizes come up too small. I have tried a dozen emails to their customer service email and several Facebook messages requesting a returns label, but other... Voir plus
L'entreprise a répondu
2,8
Moyen
29 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 93 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Les gens ont aussi consulté
I would rate this minus 1 if I could
I would rate this minus 1 if I could. My Australia shirt is of poor quality and made in China. Also it is a very itchy nylon fabric and also has a very high neck. I have emailed to see if I can return this shirt b ut of course no reply. My advice is stay away from this company and DO NOT BUY from them. I wish I had read the reviews before I ordeered.
17 décembre 2025
Avis spontané
Réponse de Tylorshop
Dear valued customer, thank you very much for providing us with your valuable feedback.
We are deeply sorry to learn that you are dissatisfied with the material and quality of the product you purchased. Ensuring that every product meets our quality standards is our responsibility, and clearly, we have failed to meet your expectations this time. We fully understand your disappointment and highly value your experience.
Please send the specific issues and relevant order information to our customer service email address: service@tylorshop.com. Our service team will contact you within 24 hours to verify and address the issue, and provide you with a proper solution.
We sincerely apologize again for this unpleasant shopping experience and thank you for your trust and patience. We look forward to the opportunity to improve our service for you.
Ordered Australia day T shirt 22/12/25
Ordered Australia day T shirt 22/12/25
Took money out of my account , no confirmation email. No order number, no t shirt supposed to be delivered in 3 days as paid extra understand Christmas period but nothing yet , think have been scammed . Should of checked reviews before placing order.
3 janvier 2026
Avis spontané
Réponse de Tylorshop
Dear valued customer,
We received your message and learned that you have not yet received your desired item. Our entire team is very concerned about this. We understand your disappointment and sincerely apologize for the inconvenience.
We solemnly promise you that every order deserves to be treated with care. We guarantee that we will take full responsibility for your order.
Please send your order details to your dedicated after-sales service channel: service@tylorshop.com. This email will go directly to our "Worry-Free After-Sales Service Team," and a representative will personally follow up with you within 24 hours and provide a clear solution.
Please give us a chance to ensure that the item you ordered is safely delivered to you.
Claim to be made in Australia
Claim to be made in Australia, they are made in China. The country name on my leggings was backwards , no offer to fix the situation. After several emails they stopped communicating. $100 to them, nothing to me. Scam😡
8 septembre 2025
Avis spontané
Réponse de Tylorshop
Dear Customer,
Thank you for sharing your experience; your feedback helps us continuously improve. We sincerely apologize for this unfortunate incident. We always uphold the principle that "every trust deserves to be protected," and as a legally authorized company, your satisfaction is the reason for our existence. If your order has not been delivered, please contact our dedicated customer service team immediately (email: service@tylorshop.com). Our team will address your issue within 24 hours. We promise that all products are covered by after-sales service. Thank you for giving us the opportunity to make things right.
Claim to Be made in Australia, WRONG
Claim to Be made in Australia.
I would be very surprised if
They are, as they wouldn’t be selling them for this price! The reviews also suggest otherwise and the replies don’t address there claims. I look forward to your cut and paste reply. Maybe tell
Us where they’re made.
24 décembre 2025
Avis spontané
Réponse de Tylorshop
Dear customer, thank you very much for taking the time to share your concerns.
We are deeply sorry to hear that your recent shopping experience was unsatisfactory, and we offer our sincerest apologies. We cherish every bit of your disappointment and are committed to remedying it. To expedite your response, please contact our customer service email: service@tylorshop.com. Our dedicated customer service team will provide you with detailed assistance within 24 hours.
We sincerely hope to regain your trust and look forward to hearing from you.
Scam
Scam! False tracking number . Just a joke . May you have the day and life you deserve
5 décembre 2025
Avis spontané
Réponse de Tylorshop
Dear customer, thank you so much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your feelings. We promise to prioritize your issue and resolve it as quickly as possible. If you have not received your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email address: service@tylorshop.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
I have sent you four emails with…
I have sent you four emails with information about my purchase of a Xmas t-shirt over four weeks ago with no updates on it's delivery i asked for a contact number or some way to get in touch with the company to resolve this purchase.
Not Happy.
1 octobre 2025
Avis spontané
Réponse de Tylorshop
Dear customer, thank you so much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your feelings. We promise to prioritize your issue and resolve it as quickly as possible. If you have not received your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email address: service@tylorshop.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
It's not made in Australia.
It's not made in Australia they are telling you it is bad quality, overpriced and took twice as long to get here from China as they said it would.
29 octobre 2025
Avis spontané
Réponse de Tylorshop
Dear Customer, thank you so much for taking the time to share your feedback.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we prioritize your feelings and will resolve the issue. We take responsibility for every product. Please send your details to our customer service email address: service@tylorshop.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
Outstanding customer service…
Outstanding customer service transparent and great quality materials. Very nice selection of aviation clothing
M.K.
20 octobre 2025
Avis spontané
Tylorshop Shirts.
Shirts turned up. They look great. Took twelve working days.
3 septembre 2025
Avis spontané
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