Could not return item as apparently it would cost me more to send back item. But offered a size bigger for same price plus postage. Sizing is alot smaller than stated. Will never buy from them again
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Lisez les avis des autres
Really good service and customer care. I ordered from the UK so obviously a bit of a wait for arrival. When the products arrived they had sleeve badges on them that weren’t advertised. I queried... Voir plus
Ordered a jacket on 23rd of Feb and still not delivered or even in the country of delivery, i am beginning to think it will never arrive. I read some negative review prior to ordered but gave the bene... Voir plus
Ordered 2 shirts .. ordered xxl but they are more like medium .. Opened dispute with PayPal and U8 do not provide an address for returning items .... Worst I've dealt with. Also I am contacting the r... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We are the supplier of wholesale football shirts.
Coordonnées de contact
274 Benhiam Street, 4116, Calamvale, Australie
- +61421119669
- info@u8retro.com
- u8retro.com
Could not return item as apparently it…
Could not return item as apparently it would cost me more to send back item. But offered a size bigger for same price plus postage. Sizing is alot smaller than stated. Will never buy from them again
Package not delivered
Package not delivered. In the beginning they were answering to mails but later stopped all correspondence. Cheaters
Don’t order from this guys
Don’t order from this guys! They didn’t sent me tracksuit I ordered plus gift they proposed themselves. When I complained they simply stopped replying
I have been emailing and trying to get…
I have been emailing and trying to get in touch to find out how to return an item which was far too big and order a smaller size, there is no address for returns and no response from them?
Bought about 10 jerseys over couple…
Bought about 10 jerseys over couple years so far , very very helpful always reply to questions and quality for the price is really good cant complain
ignore bad reviews
Perfect service no issues , ignore the bad reviews - received man city shirt and they even gave me a free key ring to go with it. Shirts all real and badges on sleeves perfect condition
Great Kits!
Ordered Liverpool Goalie kit 6-7, and Brazil 1998 kit 6-7. Both came quickly and are great!
My son loves them!
Zero customer service
Ordered an Ireland shirt with no sponsor as advertised on the site. I was sent the wrong shirt. Usually this would not encourage me to write a review. However after 5 working days trying to receive a reply from this company about this issue has prompted me to review the complete lack of customer service.
I offered to return the top and requested the correct top that I purchased be sent to me. But have got zero reply from the message portal on the website.
I will be forced to put in a dispute on PayPal if this issue is not addressed in the next day or two.
Ordered a 1990 retro Liverpool…
Ordered a 1990 retro Liverpool tracksuit top , arrived today , fantastic quality and very hard to tell any difference from the original one I used to have , will definitely buy from these guys again
fake adidas and wrong size
Ordered a jacket on 23rd of Feb and…
Ordered a jacket on 23rd of Feb and still not delivered or even in the country of delivery, i am beginning to think it will never arrive. I read some negative review prior to ordered but gave the benefit of the doubt which was wrong of me. will come back and update if i ever receive it. Very very disappointed. I have mailed numerous times and no response.
Realised after purchase 15 days to…
Realised after purchase 15 days to delivery why can't companies explain the gears coming from half the world away and not exactly cheap-i won't my tracky NOW !!!! Internet shopping eh 🤷♂️
WRONG SIZE NO RESPONSE
I ordered an XL and what came was a medium fit even though it’s labelled XL - tried contacting to exchange on ALL PLATFORMS but not a single response. If they don’t resolve this I will take this further with the authorities.
Ordered 2 shirts .
Ordered 2 shirts .. ordered xxl but they are more like medium ..
Opened dispute with PayPal and U8 do not provide an address for returning items .... Worst I've dealt with. Also I am contacting the relevant sports companies to report that U8 are selling counterfeit items .
Avoid at all costs - SCAM
Ordered a UK Large - Recevied UK - XL. Escalated to customer services and they came back to me saying it was correct size. Provided evidence of their error and now radio silence.
Avoid at all costs
England retro home 1996 shirt
having ordered the England retro home shirt 1996 and receiving it it was nothing like what is pictured on the web site it is extremely poor quality shirt I’ve emailed them three times in wanting to return the shirt but I haven’t received anything back from them so I will contact trading standards so all I say avoid this company you’ve been warned they fraudulent
I very disappointed in the quality
I very disappointed in the quality of my product. The logo and the stripes have started peeling after wearing it once. I paid a lot of money for it and it’s really bad quality.
I have purchased x3 shirts
I have purchased x3 shirts, 2 are fantastic but the 3rd was poor quality. I emailed twice about this with no reply. It's a shame as I would have ordered more and shared the company with friends and family.
Receipt #1030-1061

Réponse : U8 RETRO
Got my shirt today
Got my shirt today. Took exactly 14 days to get to NZ. I'm absolutely thrilled with the quality and the whole experience. Thanks Guys :-))

Réponse : U8 RETRO
Poor customer service
Ordered 4 Jerseys that cost me over £120 and they came in just over a week, 3 of the jerseys are really nice but 1 jersey was missing the Adidas logo and quality is not great. I have tried emailing them 3 times now over the past week asking if they can replace this Jersey with one that they are advertising on their site and had absolutely no response whatsoever from them which is very disappointing and don't think this is good customer service! Depending on their response if I ever get one I would advise against using this company sadly.

Réponse : U8 RETRO
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