Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

'Ubuy' truely is a international brand/company for online shopping for all kinds of products. With affordable prices of good values for a whole lot of different products. I have ordered from Ubuy's on... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I have a bad experience recently related to the recent orders I made. On May 7th, I have placed an order through UBUY website. The shipping got delayed due to package was mistakenly sent to Peru inste... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My experience with Ubuy has been fantastic for buying Topo Athletic shoe models that are not sold or are shipped to Hong Kong. I have used Ubuy about 4 times over the past 2 years.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great experience with Ubuy. Wide range of products, fair pricing for imports, and reliable delivery. The website is easy to navigate and the items arrived in perfect condition. Highly recommend for an... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Marché en ligne

Écrit par l'entreprise

Ubuy is Hong Kong's biggest-selling global shopping portal. A diverse range of international products that meet the varied requirements of people are available on this eCommerce platform. Explore the diverse collection of premium brands in popular categories on this international shopping website. You can shop for electronic gadgets, fashion accessories, beauty products, clothing items, travel & outdoor amenities, home & kitchen appliances, office & school supplies along with laptops, smartphones and their accessories online from Ubuy Hong Kong. Purchase them from any of Ubuy's international shipping stores in the USA, UK, China, Japan, and Korea. We assure dynamic customer services to all our clients and a rich cross-border online shopping experience. Moreover, you get to choose from millions of worldwide brands that are not easily available on many other shopping portals in Hong Kong. ✓Reasonable Prices ✓Big Discounts ✓Great Offers and Deals ✓Fast Shipping ✓Genuine Brands ✓100 Million+ Products ✓Multiple Payment Options ✓No Amount Capping ✓Prompt Custom Clearance Services ✓Express Shipping | Online Shopping | Electronics, Health & Beauty Phones, Fashion | Ubuy Hong Kong


Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

91 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great products and services

Great products and services

13 avril 2026
Avis spontané
Logo de Ubuy Hongkong

Réponse : Ubuy Hongkong

Hello Roxy de Saint Pern,

Thank you for your feedback! We're glad to hear you’re happy with our products and services.

We appreciate your support!

Best Regards
Team Ubuy

Noté 1 sur 5 étoiles

I did not recieve my goods that i…

I did not recieve my goods that i bought on 30th jan 2026 and i believe you are not a legitimite company sent nurmous email no reply i have been scammed

30 janvier 2026
Avis spontané
Logo de Ubuy Hongkong

Réponse : Ubuy Hongkong

Hello Treasa

Thank you for reaching out, and please accept our sincere apologies for any inconvenience caused. We’ve searched our records but couldn’t locate details associated with your reviewer name. To help us resolve this promptly, kindly email info@ubuy.com with your order details, a screenshot of this review, and a summary of your concerns. Our reputation management team will investigate immediately and follow up with you directly. We truly value your feedback and are committed to ensuring your satisfaction. Thank you for your patience and cooperation. We look forward to making this right.

Warm regards,
Team Ubuy!

Noté 5 sur 5 étoiles

Rapid Reply

Rapid Reply! helpful from Huda

22 janvier 2026
Avis spontané
Logo de Ubuy Hongkong

Réponse : Ubuy Hongkong

Hello Chi fung

Thank you for the excellent 5-star feedback! We're pleased that Huda could offer you rapid and helpful assistance. It’s great to know you had a positive experience with Ubuy Hong Kong.

We hope to serve you again soon.

Sincerely,
Team Ubuy!

Noté 5 sur 5 étoiles

Great experience with Ubuy

Great experience with Ubuy. Wide range of products, fair pricing for imports, and reliable delivery. The website is easy to navigate and the items arrived in perfect condition. Highly recommend for anyone looking for global brands

5 janvier 2026
Avis spontané
Logo de Ubuy Hongkong

Réponse : Ubuy Hongkong

Hi Good Things,

Thank you for your amazing feedback! We’re thrilled to hear that you enjoyed our wide product range, fair pricing, and reliable delivery. Your recommendation means a lot, and we’re excited to continue bringing you the best global brands. 🌟

Best regards,
The Ubuy Team

Noté 5 sur 5 étoiles

not a bad market place

not a bad market place. for example, a great choice of electronics. I appreciate the delivery.

18 mars 2025
Avis spontané
Logo de Ubuy Hongkong

Réponse : Ubuy Hongkong

Hello Yau Kit Ching

Thank you so much for your 5-star review!

We’re thrilled to hear you enjoyed our selection of electronics and found our delivery service convenient.

Your kind words motivate us to keep improving and providing the best experience possible. We can’t wait to welcome you back soon.
Happy shopping!

Best regards,
Team Ubuy

Noté 5 sur 5 étoiles

whatever you want you will get…

whatever you want you will get delivered at reasonable pricing. I am a regular customer.

17 mars 2025
Avis spontané
Logo de Ubuy Hongkong

Réponse : Ubuy Hongkong

Hello Gram4eild

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us at info@ubuy.com and we will be happy to assist.

Take care and have a lovely day.

Best regards,
Team Ubuy

Noté 5 sur 5 étoiles

Fast shipping!

1 août 2024
Avis spontané
Logo de Ubuy Hongkong

Réponse : Ubuy Hongkong

Hello david

Thank you for your valuable feedback & rating. Your review encourage us greatly. Happy Shopping!

Best Regards,
Team Ubuy

Noté 4 sur 5 étoiles

UBUY Hong Kong has consistently…

UBUY Hong Kong has consistently provided excellent service and timely deliveries. I'm very pleased with their marketplace and the variety of products available.

1 mars 2024
Logo de Ubuy Hongkong

Réponse : Ubuy Hongkong

Hello Olivia

Thank you for your valuable feedback & rating. Your review encourage us greatly. Happy Shopping.

Best Regards,
Team Ubuy

Noté 5 sur 5 étoiles

I've had a wonderful experience…

I've had a wonderful experience shopping with UBUY Hong Kong. The customer service is outstanding, and my orders always arrive on time. Very satisfied with their services!

1 juin 2024
Logo de Ubuy Hongkong

Réponse : Ubuy Hongkong

Hello Yung

Thank you for your valuable feedback & rating. Your review encourage us greatly. Happy Shopping.

Best Regards,
Team Ubuy

Noté 1 sur 5 étoiles

The packing of the products are in bad…

The packing of the products are in bad shape and tore in pieces. I was so shocked when I open the parcel.

1 février 2024
Avis spontané
Logo de Ubuy Hongkong

Réponse : Ubuy Hongkong

Hello Agee,

Please accept our sincere apologies for the inconvenience caused to you. We understand that receiving a damaged order is an unpleasant experience, and we are truly sorry for any disappointment it may have caused. We have sent an email with a complete explanation that we require some additional information to help us resolve this issue as quickly and efficiently as possible.

Providing the requested information will allow us to fully assess the situation and offer you the most appropriate solution. Please revert to us with the requested images at your earliest convenience. We will be happy to answer any further questions you may have and help you through this process. We value our customers, and their satisfaction is our top priority. The feedback has also been shared with our quality team.

Noté 4 sur 5 étoiles

The shipping and handling charge are…

The shipping and handling charge are bit high.

11 janvier 2024
Logo de Ubuy Hongkong

Réponse : Ubuy Hongkong

Hello Chi Kei LI,

Thank you for choosing us and taking the time to leave such a fantastic review. At times, the shipping may seem high as all the products are shipped to you from another country, and there is international shipping involved via air. However, we will review the shipping charges. Please share the product details on our email at info@ubuy.com. Our team will check and reply to you.

We value our customers and take all the necessary actions for their satisfaction. Please accept our sincere apologies for the inconvenience caused to you.

Noté 5 sur 5 étoiles

fast & efficient

29 décembre 2023
Logo de Ubuy Hongkong

Réponse : Ubuy Hongkong

Hello John,

Thank you so much for your feedback & rating! We will share this with the store team to let them know to keep up the amazing work.

Best Regards
Team Ubuy

Noté 5 sur 5 étoiles

I bought a pair of beautiful Thursday…

I bought a pair of beautiful Thursday leahter boots from Ubuy. The trading is safe, fast and friendly.

6 janvier 2024
Logo de Ubuy Hongkong

Réponse : Ubuy Hongkong

Hello yiu ming wong,

Thank you so much for your feedback & rating! We will share this with the store team to let them know to keep up the amazing work.

Best Regards
Team Ubuy

Noté 1 sur 5 étoiles

I bought two bottles of Poly-MVA

I bought two bottles of Poly-MVA, and one found is opened. This is totally unacceptable!!! I am really really angry!!

22 décembre 2023
Logo de Ubuy Hongkong

Réponse : Ubuy Hongkong

Hello Alex,

Please accept our deepest apologies for the inconvenience caused. We would like to inform you that the internal team has taken on your matter. As soon as we receive an update from them, we'll get back to you via email. While the team investigates the case, please allow us some time to resolve the issue. We have already responded to your email, and we assure you that we are taking all the necessary actions to ensure that you receive the best possible service from us.

The feedback has been shared with our team. If you have any further questions or concerns, please don't hesitate to reply to our email. We are always happy to help you out.

Noté 1 sur 5 étoiles

It hasn’t arrived yet?

9 décembre 2023
Logo de Ubuy Hongkong

Réponse : Ubuy Hongkong

Hello Jennifer,

We are very sorry for the inconvenience caused to you. The order has already been shipped from our warehouse, and it is on its way to your location. Additionally, we have sent an email containing the latest tracking information. We request you to check and revert us back to the same.

We appreciate your patience and understanding in this matter. The feedback has been shared with our team. We value our customers, and their satisfaction is our top priority.

Noté 5 sur 5 étoiles

Good online shopping platform

Good online shopping platform. Great selection of products.

27 novembre 2023
Logo de Ubuy Hongkong

Réponse : Ubuy Hongkong

Hello Dean,

Thank you for your valuable feedback & rating. Your review encourage us greatly. Happy Shopping!

Best Regards,
Team Ubuy

Noté 1 sur 5 étoiles

The baby gate was not delivered

The baby gate was not delivered. Only the parts to attach the gate were sent.

18 novembre 2023
Logo de Ubuy Hongkong

Réponse : Ubuy Hongkong

Hello Sallie,

We are very sorry for the inconvenience caused to you. We have already escalated your case to our concern team and they are currently in communication with the product seller to resolve the issue as soon as possible. We have sent an email containing the same information. Therefore, we request you to check and revert us back to the same. We appreciate your patience and understanding in this matter.

The feedback has been shared with our team. Once again, we sincerely apologize for the inconvenience caused to you. We value our customers and their satisfaction is our top priority. We assure you that we are taking all the necessary actions to ensure that you receive the best possible service from us.

Noté 1 sur 5 étoiles

Twice placed orders and later after…

Twice placed orders and later after payment came to know that stock is not available. Delivery days are more then what mentioned on website. Always late.

4 novembre 2023
Logo de Ubuy Hongkong

Réponse : Ubuy Hongkong

Hello Afsana,

We are very sorry for the inconvenience caused to you. We do not stock any products in our warehouse. The stock availability and the price of the product depend solely on the seller. The delivery of your product has been delayed by the seller, so we have escalated the case, and our team is in communication with the seller to get the latest tracking information. Once we receive a response, we will promptly update you via email or phone call. Additionally, we have sent you an email regarding the same. Therefore, we request you to check and revert us back to the same. We appreciate your patience and understanding in this matter.

We value our customers and their satisfaction is our top priority. We assure you that we are taking all the necessary actions to ensure that you receive the best possible service from us.

Noté 5 sur 5 étoiles

Delivery in good condition

Delivery in good condition, good time. Feeling wow

30 octobre 2023
Logo de Ubuy Hongkong

Réponse : Ubuy Hongkong

Hello WIng,

Thank you so much for your feedback & rating! We will share this with the store team to let them know to keep up the amazing work.

Best Regards
Team Ubuy

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