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Lisez les avis des autres

Noté 4 sur 5 étoiles

I had high expectations based upon all the great reviews but after first hand use I see a major safety concern, as both of my smile handles are tearing away from the brass eyelets and that i... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Smile Handles - processing, packaging and shipping was efficient and prompt. Item is functionally useful but could be further improved with larger grip end stops. During heavier resistance exercises... Voir plus

Noté 1 sur 5 étoiles

The products were advertised as in stock, I paid immediately, and after almost two months I still have not received anything. On top of that, no firm delivery date can even be provided. That is not ho... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

U-Clips are an amazing and versatile addition to a home gym and owning a pair is certainly more than worth the price. I initially got mine for added leverage on my reverse hyper (it’s great!) and ha... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasins d'appareils de fitness

Écrit par l'entreprise

Born from the challenge of training in small spaces with limited gear, Uclips was created to bring more versatility to your gym. We design weightlifting equipment that helps you maximize your workouts within the space you have — turning the gear you already own into powerful, multi-use tools. If we can help one person train smarter, lift safer, or reach their goals with confidence, then Uclips is a success. Check us out on socials or at uclips.co!


Coordonnées de contact

3,7

Moyen

TrustScore 3.5 sur 5

46 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Noté 4 sur 5 étoiles

Smile handle falling apart ripping away from all 4 eyelets.

I had high expectations based upon all the great reviews but after first hand use I see a major safety concern, as both of my smile handles are tearing away from the brass eyelets and that is a concern as if they fail while in use it can cause a potential injury.

The big thing that would make these better is the material with the D rings should have been doubles up and double stitched with better eyelets.

Due to these concerns sadly I will no longer use these in my gym.

After a quick response and resolution to replace my handles by Eliott the founder of U Clips. I felt that it is was only right to change my rating.

Customer service was above and beyond and unexpected.

Thank you Eliott these are the 3rd U Clip products I’ve owned and I am glad to see you stand behind your product.

12 avril 2026
Avis spontané
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Réponse : Uclips

Hi Josh,

Sorry to hear about your safety concerns for the Smile Handles. I understand your worry about the strap, it was a common cosmetic issue with our previous design and we did make the improvements that you mentioned in our new design.

Just so you're aware the space between the eye ring and the strap you are talking about does not support any load, it's strain from the lack of elasticity from the strap. The weakest link in the handle is the D ring, the handles that have failed have all been from the D Ring and not the strap. With that said we're open to sending you replacements with the new design, just send my team an email at support@uclips.co and we'll figure it out.

Best,
Eliott

Noté 1 sur 5 étoiles

Another smile handle preorder here from…

Another smile handle preorder here from 2 months ago.

It was supposedly back in stock in April when I ordered it and even on their website the date says 7th April if you order today in the UK.

No updates from them and multiple attempts to contact them through their own website and Facebook have been futile.

13 avril 2026
Avis spontané
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Réponse : Uclips

Hi Adrian,

My apologies for the delay, with the war our shipment was delayed and we're working with the carriers to get the inventory to the warehouse asap.

Also, sorry to hear we didn't get back to you, our system says we have no more tickets as of this morning.

Noté 2 sur 5 étoiles

No delivery, no response

Pre-ordered 2 smile handles and the W grip. Fair enough it was a pre-order which I was aware of, but the stated date has now been and gone, and no response to my enquiry about when they will actually be delivered. Very poor

10 avril 2026
Avis spontané
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Réponse : Uclips

Hello,

Our UK and EU shipment are scheduled to arrive in the next few days. The delays were due to the supply chain disruptions caused by the war in the middle east. Sorry for the delay, we'll get your order out asap. As for communication can you please let me know if you contacted support@uclips.co for your issue? We have no outstanding tickets as of this morning. Thank you, and I apologize for the inconvenience.

Eliott

Noté 1 sur 5 étoiles

Paid for It, Never Received It, Company Wants Me to Pay Again

I purchased two items from this company (Order #41738), a Viking Press and a Uclip attachment so I could use the Viking Press. The Viking Press was delivered without the plastic hex-shaped clamping knob screw. The company did not replace it, but they did issue a $8 refund for the cost of the knob and provided a link to purchase a replacement on Amazon. They also failed to send the Uclip, which is required to use the Viking Press, even though I paid $39.99 for it.

When I notified the company that I never received the Uclip, John Pimentel responded to my email by claiming it was delivered and offered me a 40% discount to repurchase an item I never received. Now I have a $69.99 Viking Press that I cannot use, and they still expect me to pay more money for the missing Uclip.

I would NOT recommend ordering from this company. They do not deliver all the items you purchase. I will be reporting them to the Federal Trade Commission.

1 avril 2026
Avis spontané
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Réponse : Uclips

Hi Eric,

This is Eliott the founder. I apologize for the terrible experience.

Our new customer service representative was following guidelines because the proof of delivery showed your address on the pictures.

That said I understand products can get stolen and our SOP says if the item is stolen send the product at cost, hence the 40% off.

Exceptionally I can have the warehouse send you a new U clip for the troubles. Again I apologize for the inconvenience.

Noté 1 sur 5 étoiles

Very disappointing

The products were advertised as in stock, I paid immediately, and after almost two months I still have not received anything. On top of that, no firm delivery date can even be provided. That is not how you treat customers. If you do not have the goods, then do not take your customers’ money. Very disappointing and highly unprofessional.

6 février 2026
Avis spontané
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Réponse : Uclips

Hi Michael,

Our pre-orders are indicated on the product pages for each product. I understand you can miss this though, so I am sorry it was not clear enough.

We run pre-orders to allow customers to reserve their inventory. As we're launching in new markets with a supply chain of 90 days with no forecasting data it's necessary for us to gage the demand using pre-orders. We understand that is not ideal and we will have this fixed by when we get the demand data and the supply chain catches up.

I apologize for the confusion and the bad experience with us.

Sincerely,
Eliott - founder

Noté 1 sur 5 étoiles

Bad company.

I ordered at January a product by Uclips. After a time of no delivery a made a email. The answer: sorry the product is not in stock. You must wait till April to become the peoduct. Why Uclips offers products which they not have. Very bad Company.

12 mars 2026
Avis spontané
Logo de Uclips

Réponse : Uclips

Hi Peter,

Our pre-orders in the EU, UK, AU, and CA are listed on the product page. We started pre-orders so customers can reserve the units before they sell out and have to wait longer. This is the first batch of inventory we are importing internationally, that is why it is not in stock.

Noté 4 sur 5 étoiles

Ordered the smile handles

Ordered the smile handles. Very pleased with the handles - very solid and will be great addition to gym. Disappointed that paid extra for UPS delivery but was sent via some other method and dropped off by someone in their car.

11 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

save your money

Had to wait over a month for the Viking press which should’ve been no more than 2 weeks. At the month mark they said I still needed to wait for a restock so i cancelled my order. When wanting to refund my uclip because I never received my full order they still charged me for shipping even though they couldn’t get the order right. Just order these same products on Amazon for cheaper ..

23 février 2026
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Réponse : Uclips

Hi Antonio,

I apologize for the poor experience you had, we try to make back-orders as clear as possible on the website. We sent the U clip separately because we had it in stock, I hope that helps understand the situation.

Best,
Eliott - Founder

Noté 5 sur 5 étoiles

Great experience!

Great experience!! The products are top notch. Excellent service I have probably bought almost every gym attachments they offer . Definitely recommend investing in their equipment!!!

22 février 2026
Noté 1 sur 5 étoiles

Scam alert ⚠️

Scam alert ⚠️
Fake company
Money was paid
Refund was never received
Product never arrived
If my order arrives i will remove this review

22 février 2026
Avis spontané
Logo de Uclips

Réponse : Uclips

Hello, can you let us know what your order number is so we can best help you please? It's possible that the items you ordered are on pre-order for the country in which you ordered from. We will check as soon as we know your order number. Did you email us about your issue?

Noté 3 sur 5 étoiles

well made but...

I believe the product is well made, however, here is my feedback for improvement:
1. It's so well made that they are actually quite (unnecessarily) heavy.
2. the strap is not adjustable which would have been great so that when using sideways, one can secure with strap instead of only relying on the rubber lip at each end.

My plastic handles that came with the cable machine have a strap that wraps around my hand and it more secure, even if it doesnt have a nice lip like this one.

26 janvier 2026
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Réponse : Uclips

Hi Stephan,

Thanks for the feedback, I'll take it into account for future design changes.

Best,
Eliott - founder

Noté 5 sur 5 étoiles

Uclip is well made and strong.

The Uclip for Olympic bars is very strong. I am using it to do rows and squats on a landmine setup. I have been able to attach a variety of straight bars that have small knobs at the ends.

26 janvier 2026
Noté 5 sur 5 étoiles

OMG AMAZING!!!

OMG AMAZING!!!! They are great!!! I don’t know how could I do before without them. Great idea, perfect accessories for any home gym.

28 décembre 2025
Noté 3 sur 5 étoiles

I am not a person that likes to write…

I am not a person that likes to write negative reviews but I order from Uclips exactly thirty days ago and the advertisement was a Christmas special. Here its after Christmas and no package. I emailed over ten days ago and no response. I figure three stars is neutral so I am still partial because I haven't been able to use the product yet but the shipping and customer service needs some attention.

26 décembre 2025
Avis spontané

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