I recently ordered a batch of 24 chocolate flavour 500ml drinks and the quality was unacceptable. The bottom half of the bottles was thick,lumpy undrinkable solid.
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Lisez les avis des autres
I usually order my 50g protein shakes from Amazon but Ufit direct were better value for three packs and I can say I have no regrets whatsoever as they also delivered really quickly. Well done UFIT, a... Voir plus
Amazing products packed with protein. Vegetarian safe, no added sugar and they taste amazing. With different flavors to satisfy everyone's tastebuds. Really convenient and not lumps at all. I would... Voir plus
I have used these for a while now, never had any problems and taste good 😊 they now do higher protein which is a plus and if you order directly it's lots less than in a shop.
À propos de l'entreprise
Écrit par l'entreprise
Learn about the UK's leading and largest range of everyday health and wellness high protein drinks. Buy from our online store or nationwide from leading supermarkets and convenience stores.
Coordonnées de contact
Royaume-Uni
- info@lackafoods.com
- ufitdrinks.com
4,4
Excellent
3 k avis
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A répondu à 42 % de ses avis négatifs
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Great product
Fast delivery, great price, they taste great and do the job. Happy with purchase and already recommended to others. Many thanks
25 février 2025
Quick delivery
Quick delivery, very tasty drink
Definitely up there with the best about for texture and taste.
25 février 2025
Love the iced latte protein shakes
Love the iced latte protein shakes, highly recommend!
24 février 2025
Fast reliable service as always.
23 février 2025
Réponse de UFIT
Thanks so much for the 5 star review! We're really glad to hear that you were happy with the service, and we look forward to serving you again soon.
Réponse de UFIT
Thank you for the Positive review, much appreciated!
Love the ufit50 range
Love the ufit50 range, and drink one a day as a meal replacement. Very tasty with 50g of protien is great. Strawberry and banana being my personal favourites. Extremely quick delivery. When I reached out to Ufit, Chloe replied quickly and was so helpful, resolving my issue promptly and professionally - great customer service.
25 février 2025
Réponse de UFIT
Thank you for such lovely feedback! It’s always a pleasure to know our customers are happy. We’re so glad you took the time to let us know
Réponse de UFIT
That is great to hear - thanks so much for taking the time to leave us a review!
Strawberry Milkshakes arrived Solid
The strawberry milkshakes arrived and they are solid and undrinkable!
25 février 2025
Réponse de UFIT
Hello - thanks for your feedback! We're sorry to hear that! Please can we ask you to get in touch with out customer support team at customerservice@lackafoods.com so someone can look into this? Our apologies again
Réponse de UFIT
Hi there - we're very sorry to hear you had an issue with the courier. We will pass this feedback on to them. Apologies again.
Réponse de UFIT
Hi there - we're very sorry to hear that. Please can you get in touch with our customer support team at customerservice@lackafoods.com and someone will be able to help resolve this for you? Thanks in advance!
Delivered when promised well packed for…
Delivered when promised well packed for transport,nice taste
23 février 2025
Réponse de UFIT
We’re so glad to hear this—it means a lot that you took the time to share your experience. Thank you for your support
Ufit protein drink
Absolutely amazing ordered and arrived the next day my goto protein shake on the go
23 février 2025
Réponse de UFIT
We’re delighted you had a positive experience! Thank you for taking the time to share!
Excellent quick and good value for…
Excellent quick and good value for money.
Please don’t change 😂
22 février 2025
Réponse de UFIT
Thanks for your kind words! We're very happy to hear that you have had a positive experience and thank you for sharing that with us.
Drink was clearly mouldy
Drink was clearly mouldy. Only realised when got home and sipped it. Weird white stuff inside and the bottom was black.
21 février 2025
Avis spontané
Réponse de UFIT
Hi there - we're sorry to hear there was an issue with your drink. Please could we ask you to get in touch with customer services at customerservice@lackafoods.com and someone will be able to help? thanks and apologies again.
Great price
Great price, fast secure delivery. Good product, convenient to use. Strawberry was the best flavour. Vanilla and chocolate not quite strong enough for my taste.
1 décembre 2024
Réponse de UFIT
Thanks for your kind words! We're very happy to hear that you have had a positive experience and thank you for sharing that with us.
Beware of the 50g strawberry shakes
Since the “new recipe” from the end of last year, every single shake I’ve had has at least 5 large lumps at the bottom (shaking doesn’t help), cannot drink without sieving.
15 février 2025
Avis spontané
Réponse de UFIT
Hi there - we're sorry to hear that! That certainly isn't the experience we want our customers to be having. Please could you kindly get in touch with us at info@lackafoods.com with the details from the product and we can try and look into this? Thanks and apologies again.
Great 50g protein shakes
I love their protein shakes, I regularly buy the 50g banana shakes. I only wish UFit was an Avios partner and allowed me to collect points for my purchases with them!
12 février 2025
Avis spontané
Réponse de UFIT
Thank you for the Positive review, much appreciated!
Great deals and great service
Great deals and great service. Buy my protein shakes in bulk with a great discount. Would highly recommend 👌
1 février 2025
highly unprofessional customer service
only part of order delivered ordered 5 cases of shakes and only 2 cases delivered in the box evidence sent. Sarcastic response received from customer service as two parcels were on the delivery evidence (one from MyProtein) saying it was delivered and must have grown legs disgusting service first time ordering and will be the last
11 février 2025
Avis spontané
Réponse de UFIT
We’re really sorry to hear that your experience with our customer service didn’t meet your expectations. That’s absolutely not what we want, and we’d never intend for any response to come across as anything other than helpful and understanding. We truly appreciate all of our customers, and your frustration is completely valid—no one likes dealing with a missing parcel!
Just to clarify, as soon as you reached out, our team immediately arranged for a replacement to be sent your way, as we always want to resolve issues as quickly as possible. However, we regret that our response didn’t land in the way we intended, and we’re really sorry if it felt anything other than sincere.
If there’s anything more we can do to turn this around for you, please let us know. We’d love the opportunity to make things right.
I've really gone off these shakes
I've really gone off these shakes, I always buy about 10 at a time, ensuring I check their dates. Every single one of the ones I've had this time have lumps in them. It's disgusting. I'm shaking them vigorously, even shaking them again between drinking and the lumps are still there. Honestly the feel of a thick clump when swigging the drink has put me off buying them again. I won't use these again. I've never had a problem with any other brand only u fit. Gross. Waste of my money as they go straight in the bin.
11 février 2025
Avis spontané
Réponse de UFIT
Hi Victoria - we're sorry to hear about an issue with the shakes you purchased. Please can we ask you to get in touch with us at info@lackafoods.com as we would love to get this sorted for you. Thanks and apologies again.
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