After looking on there website and seeing they seam to specialise in audio and gaming equipment. I phoned them up. He said send the fridge freezer inverter in and we will have a look. I posted it on S... Voir plus
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Lisez les avis des autres
It's a great service, I mistakenly broke my beats headphone in the gym. It has sentimental value as it was a gift from loved ones. They replaced the broken part and even went one step further by repa... Voir plus
L'entreprise a répondu
Everything from first contact to delivery of fully repaired Bose Headphones was excellent. I was even pleased with the final invoice which quoted me in gbp. What was not so impressive was that having... Voir plus
L'entreprise a répondu
Sent a Marantz Midi system which would not power up, was given a quote of £108 for repair which I accepted ,was told they needed to get parts and given a date of about 2 weeks for them to arrive. 3... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We work hard to provide high-quality repairs and excellent customer support. While we aim to satisfy every customer, expectations should be realistic—we are not the manufacturer, and repair limitations such as part availability or lead times are beyond our control. Negative reviews often come from misunderstandings or not reading the information provided on our website or in emails. We encourage potential customers to consider both positive and negative reviews, as well as our responses, to get a fair picture of our service. If you genuinely need a repair and understand that we are here to help—not as a charity but as a professional service—you’ll find the process straightforward. If in doubt, always check our FAQ for clarity before proceeding.
Coordonnées de contact
PR House, Hortonwood 30, TF1 7ET, Telford, Royaume-Uni
- 03302233644
- uk.electronic.partners
3,8
Bien
2 k avis
A répondu à 94 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Great service
Great service
Value for money
Hassle free
They sorted everything including the posting
11 août 2025
Avis spontané
I sent a VHS/DVD player for repair and…
I sent a VHS/DVD player for repair and another DVD player, it cost me over £200 with no results except a service on the VHS tray.
Costly exercise with no results
1 août 2025
Avis spontané
Réponse de Electronic Partners
Dear Brian,
Thank you for your review. We're sorry to hear that you feel disappointed with the outcome.
We’ve checked our records and couldn’t find a repair request under your name. If you could provide a reference number or the email used during booking, our team would be glad to look into the matter fully and clarify what was carried out.
We’d welcome the chance to follow up properly—feel free to reach out to our support team directly with your repair reference.
Kind regards,
Electronic Partners Team
Superb Service
It was great to be able to see how the repair was going online without having to message or ring them. My Beydynamic DT 1990 PRO repaired perfectly.
6 août 2025
Avis spontané
Expensive repair but great to have item…
Expensive repair but great to have item working.
Courier left huge amount to be desired dropping item out of van onto road and from shoulder to my door step but couldn't give a damp about item
25 juillet 2025
Avis spontané
I am very satisfied with the whole…
I am very satisfied with the whole process of the repair done to my item and now I have a good reference point for any further repairs needed. Thank you
1 août 2025
Avis spontané
Fantastic repair to a 50 year old amplifier!
Very happy with the repair to my 50 year old Rogers amplifier, now working perfectly. As well as the repair, Electric Partners carried out a full service, replacing the capacitors and cleaning and adjusting all potentiometers. Not a cheap repair and took a while, but nevertheless I'm delighted with the result. Now looking forward to another 50 years of service!
11 juin 2025
Avis spontané
complain
I paid everything as agreed but the device was not repaired I was very disappointed with the procedure of this repair shop I regret this experience
7 juillet 2025
Avis spontané
Réponse de Electronic Partners
Dear Vitezslav,
Thank you for choosing us to repair your Marantz amplifier. We’re pleased to hear the repair was successful. If for any reason it doesn’t perform as expected, your repair is covered by our warranty — just get in touch and we’ll be happy to help.
Kind regards,
Electronic Partners
Evonics EV4 Fire
Good communication, kept updating via email
Repair carried out quite quickly, then dispatch took as long to send back, otherwise it would have been 5 stars.
16 juillet 2025
Avis spontané
Minidisk Repair
They brought my irreplaceable Minidisk recorder back to life!
24 juillet 2025
Avis spontané
Item was not repaired
Item was not repaired. I received a text message stating that it was repaired but on arrival tested the HiFi and found it not to be working. The item was with Electronic partners for over 3 weeks.
The diagnostic note that accompanied the returned HiFi was very vague stating the mother board needed to be replaced.
I have had to take apart the HiFi system to recover a CD that I was using before it stopped working. I remain baffled how the diagnostic was made without opening or taking apart the system.
I'm very sceptical that any effort was made to diagnose or repair this item.
9 juillet 2025
Avis spontané
Réponse de Electronic Partners
Dear Steven,
Thank you for your review. We’re sorry the outcome wasn’t what you had hoped for and would like to clarify the process we followed.
Your LG OK55 had a no-power fault. To diagnose this, we opened the unit and inspected the power supply and mainboard. Our tests confirmed that the main processor responsible for power management was not enabling power. Repair would require replacing the mainboard, but unfortunately, we were unable to source this part.
The CD mechanism was unrelated to the fault, so there was no need to dismantle it during diagnosis — this is why the disc remained inside. If we had been able to obtain the necessary mainboard, we would have carried out the repair under our normal procedures.
We understand this was disappointing, but we can assure you that the unit was physically opened and tested before reaching our conclusion.
Kind regards,
Electronic Partners
The whole experience was simple and the…
The whole experience was simple and the repair was great.
11 juillet 2025
Avis spontané
6th June I sent my Fitbit watch for a…
6th June I sent my Fitbit watch for a replacement battery. Electronic partners informed me that they had send for a battery and they should receive it by the 25th June. On 4th July I was informed that the battery had been lost in the post and did I still want to continue with the repair. I had ran out of patience and asked for the watch to be returned and I received it 8th July in pieces. Awful service, I would never ever deal with this firm ever again.
6 juin 2025
Avis spontané
Réponse de Electronic Partners
Dear Roy,
Thank you for sharing your feedback.
We understand your frustration regarding the delay with your Fitbit watch repair. As a service provider, we do rely on manufacturers to supply the necessary parts. Unfortunately, if a part is lost during transport, this is beyond our control. In such instances, we always contact customers to offer the choice of waiting for a replacement part or cancelling the repair, as we did in your case.
Upon your request to have the watch returned, please note that the faulty battery had been removed and disposed of for safety reasons, as it posed a fire risk. This is a necessary safety measure to protect both our team and our customers.
We appreciate your understanding in these matters. Should you wish to discuss anything further, please do get in touch via our customer support system.
Kind regards,
Electronic Partners Team
Don't use this company
Don't use this company. They have destroyed my item and are refusing to replace or repair it instead they are trying to extort me. I have received threats and abuse from one of their customer service agents regarding this issue as well.
Update#1 : The company has had a lack of communication regarding this issue and is actively ignore tickets. I also made a complaint on their website which they immediately closed without address, unacceptable behaviour from them.
15 juillet 2025
Avis spontané
Réponse de Electronic Partners
Dear Johnathon,
We are sorry to read your review and take your concerns seriously. After a thorough internal investigation, including a review of all correspondence and the handling of your device, we found no evidence to support your claims of damage, threats, abuse, or extortion.
Our team provided a detailed quotation and communicated all charges transparently in accordance with our Terms and Conditions. At no point did any member of staff threaten or abuse you, nor was your item destroyed.
If you have any specific evidence regarding your claims, we encourage you to contact us directly through our official complaints procedure so we can investigate further. We are committed to resolving concerns in a fair and professional manner.
Best regards,
EP Customer Support
I was initially sceptical of this…
I was initially sceptical of this repair company. However, the organisation, logistics and the return of a fully working Bose system was really well worth it. I was also pleasantly surprised by the cost of the repair of a well loved Bose system that was well out of warranty by years. It now works well. Thank you.
15 juillet 2025
Avis spontané
Excellent service all round thanks
Excellent service all round thanks. Good communication and very pleased with the quality of the repair to my amplifier.
7 juillet 2025
Avis spontané
Sony Minidisc Player LED replacement.
I had an old Sony Minidisc Player (I know, I know!!) That needed the led display screen replaced. I sourced the parts by myself, and sent them with the device, to be swapped over. They were not much more expensive than Sony UK (they charge £80 just to look at it) and it was returned after replacement at reasonable cost too. Now, I'm just getting to grips with how the player functions. All in all, I'm happy with the speed and professionalism of the entire repair process, which included post-diagnostics. I would recommend Electronic Partners for any electronic repairs.
16 juin 2025
Avis spontané
I would highly recommend Electronic…
I would highly recommend Electronic Partners,while
repairing my iPad they kept me informed at every stage
of the process.Workmanship I can not fault,after me having spilt coffee on it and thinking it would have to scrapped it was returned to me in mint condition
Many thanks to Eletronic Partners.
23 mai 2025
Avis spontané
SENT A COFFEE MACINE ON A PALLET AT…
SENT A COFFEE MACINE ON A PALLET AT GREAT COST 80.0..THEY HAD IT FOR A MONTH,,TOLD ME IT WAS REPAIRED...AT 130.0..PICKED UP BY PALLET AGAIN ANOTHER 80.0...CAME BACK WITH EXACTLY THE SAME FAULT..TOLD THEM ..SAID ENGINEER WOULD CALL ME..NEVER DID..SO IVE WASTED 290 POUNDS..RIP OFF
20 juin 2025
Avis spontané
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