The product was well packed and distributed very quickly. Unfortunately, they use Yodel to deliver and that really ruined the experience. Yodel left the whole package (Centauri Carbon printer with Fi... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I’m really impressed with my Elegoo 3D printer. The print quality is excellent, especially for the price, and the setup was much easier than I expected. It’s been very reliable, and I love how consis... Voir plus
They are using the wrong postage service! I'm absolutely disgusted. Hundreds of pounds of equipment were left at the bottom of my block. No one rang the bell or knocked on my door. My parcels were b... Voir plus
L'entreprise a répondu
After much research decided that the Elegoo "carbon" was suitable for me. Didn't require multi colour, just something capable, simple and to work out of the box. Straightforward ordering process, prom... Voir plus
À propos de l'entreprise
- Magasin d'électronique
- Magasin de pièces et de composants électroniques détachés
- Fournisseur d'équipement
- Artisanat
- Magasin d'imprimantes et de scanners
Écrit par l'entreprise
ELEGOO is a rapidly developing brand in the global smart manufacturing industry, offering a range of products, including 3D printers, resins, filaments, laser engravers, STEM kits, and other innovative technology products. We are specialising in the research, development, and production of high-quality & affordable 3D printers. With the help of programming and 3D printing technology, we can create almost anything—ELEGOO provides geeks with the key to a new world.
Coordonnées de contact
No.30 Dahe Industrial Park, Guancheng Community,Guanhu Street, 518100, Shenzhen, Chine
- info@elegoo.com
- uk.elegoo.com
4,4
Excellent
530 avis
A répondu à 80 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great Customer Service
Without any explanation, the delivery company returned 1 of 2 parcels back to Elegoo. The response from Elegoo customer support was quick, and the parcel was re-despatched the very next day. Can't say anything about the goods, but the customer service deserves 5*
30 novembre 2025
The equipment is high quality and value…
The equipment is high quality and value for money and worth every penny. Easy to use and being self calibrating make it very easy to use. Would certainly recommend it.
29 novembre 2025
worked well with default settings…
worked well with default settings straight out of the box !
10 novembre 2025
Arrived quickly
Arrived quickly, very easy to set up. Printing within half an hour. No hassle at all.
28 novembre 2025
The lego that was supposed to arrive…
The lego that was supposed to arrive didn't arrive, it was written that it would arrive later, it wasn't paid, the money was debited from my account
28 novembre 2025
Réponse de ELEGOO UK Store
Dear customer,
Thank you for taking time to leave your review.
Please be advised that your order is not related to Lego toys.
If you have any other problem, you can contact us at info@elegoo.com to solve.
Best regards,
ELEGOO Team
Easy set up and great prints
Easy set up and great prints. Was recommended to buy one by people who work with 3D printers and can say I've been impressed
30 septembre 2025
second Mars 5 Ultra
This is my second Mars 5 Ultra 9k and I am very pleased with it. It worked straight from the box. There is nothing wrong with first one but I need to batch print chassis for 009 model railways so buying a second one on black Friday was too good an opportunity to pass. It also gives me flexibility to try different resins.
28 novembre 2025
mars 5 ultra rocks
Super fast delivery and very well package. The printer it's self is amazing as it fit's nicely into the space i have. Also no messing about with leveling or heavy build plate which is a blessing. Prints like a dream. Overall a+
28 novembre 2025
Great printer
Great printer. Very big ! My first 3D printer an I’m not disappointed. It does take a bit of time calibrating. I recommend doing the whole process twice or maybe 3 times when you first set up as this is crucial for good prints. After that my prints are amazing.
28 novembre 2025
No matter what I order
No matter what I order, I receive it on time in excellent condition. Their products are good for me, and they are doing the job perfectly.
27 novembre 2025
Good clear communications
Good clear communications, quick delivery arrived safely and as expected.
26 novembre 2025
Elegoo uk store is a great place to buy…
Elegoo uk store is a great place to buy 3d printers and accessories. I managed a great deal and delivery was very fast.
The quality is excellent.
27 novembre 2025
Easy to order great delivery
Ordering was easy. Delivery was so quick arrived a few days after ordering. Bought a 3d printer for my grandsons Xmas so not used yet hence the 4 stars
24 novembre 2025
Speedy service
Speedy service. One product out of stock but they contacted me immediately with alternatives. Great service fast delivery would recommend
26 novembre 2025
Item still has not arrived and tracking…
Item still has not arrived and tracking is not available
26 novembre 2025
Réponse de ELEGOO UK Store
Dear customer,
Thank you for taking time to leave your review and letting us know the issue.
We sincerely apologize that the delivery service did not meet your expectations. We are actively working to improve our logistics processes to ensure a better experience for all our customers.
If you have any other problem, you can contact us at info@elegoo.com to solve.
Sorry for any inconvenience caused to you by this order.
Best regards,
ELEGOO Team
Awesome
The CC Is an absolute beast! Fast accurate prints almost straight away (do your setup first). Excellent and extremely well made. Very pleased with this.
19 novembre 2025
Very fast delivery very well boxed and…
Very fast delivery very well boxed and amazing printer perfect print straight out the box
25 novembre 2025
still waiting for new motherbord
26 novembre 2025
Réponse de ELEGOO UK Store
Dear customer,
Thank you for taking time to leave your review and letting us know the issue.
So sorry for late delivery, we will try our best to improve, hope we can better meet your needs next time.
If you have any other problem, you can contact us at info@elegoo.com to solve.
Sorry for any inconvenience caused to you by this order.
Best regards,
ELEGOO Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.