Friendly, informed staff who worked efficiently and confidently to sort my problem. Very happy with the service. Thank you!
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Lisez les avis des autres
I have ordered Johnson Fitness equipment not once but twice. The threadmill i ordered in both cases was proved faulty. All this happened in less than 2months. First time the equipment that delivered w... Voir plus
Excellent Elliptical Strider! My wife loves it. She wore out the last machine, but this one looks much more professional and enduring. Easy to put together and runs really smoothly. We pulled it upsta... Voir plus
L'entreprise a répondu
Made contact with the company to request a new belt for my treadmill. They were quick to respond checking if it was still within warranty, which is wasn't. They were then quick to provide a price and... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Johnson Fitness & Wellness keeps you moving. We believe that change is good, but lasting transformation is great. We'll help you choose the perfect piece of equipment for your unique goals, making sure it fits your space and schedule. No matter what you choose you can count on us to deliver the high-performance, durable equipment and support you need to pursue your goals, day after day for years.
Coordonnées de contact
UNIT 2, 40:40 LINK, 30 - 34 MILL END ROAD, HP12 4AX, High Wycombe, Royaume-Uni
- 01494412420
- clientservices@jhtgroup.uk
- uk.johnsonfitness.com
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 54 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Installation of the water softener was…
Installation of the water softener was straightforward and Aquatight provided a good an efficient service.
Obviously the softener has just been installed so I can not comment on its performance yet.
Brilliant service!
Really happy with my experience with Johnson. They had the best price for the product I ordered and delivered quickly. Would definitely shop here again. Thanks!

Réponse de Johnson Fitness & Wellness uk
Great Servise
Great advice, easy ordering process, clear communication regarding delivery times, and smooth delivery.

Réponse de Johnson Fitness & Wellness uk
Jonson Fitness and wellness uk…A feeling of wellness for our mind body and soul
Johnson Fitness and wellness uk delivered our massage chair ..prompt service with a smile taking care to place the heavy box in our porch safely and with care of our surroundings ..polite conversation and taking time and patience while leaving..so happy with our purchase of a full body massage chair it is Amazing not only for our body mind and soul.one massage of this chair took away our stresses and aches ..This company is one of the best highly recommend to famiily and friends .Everyone will benefit from this company I am positive.

Réponse de Johnson Fitness & Wellness uk
I contacted Johnson Fitness and they…
I contacted Johnson Fitness and they responded to my query very quickly and kept me updated throughout the process. I would recommend Johnson Fitness to anyone interested in buying g Fitness equipment.
I have since purchased a new Horizon 3.0sc exercise bike from them and even got a Saturday delivery at no extra charge.

Réponse de Johnson Fitness & Wellness uk
I haven’t really started using it…
I haven’t really started using it properly and so far I think the highest resistance is “light”, could be that I’ve discovered my inner hulk🙄. Customer service has been ok telling me to connect directly to mains, have I done this …no🤦🏾♂️, once done and it resolved the issue, it’ll be 5*
Great price
Great price. Ordered followed by a phone call arranging delivery. Arrived bang on time. Treadmill. Bonus the treadmill was assembled by the guys and brief demonstration how worked. Couldn't fault

Réponse de Johnson Fitness & Wellness uk
Installation Cancellation on morning of instal
Cancelled installation of equipment morning of agreed installation. Had to take the day off work for this as they don’t install over weekends. Lost a days pay due to poor communication. Not even 24 hrs notice of cancellation even offered to build it myself just deliver the equipment. Very disappointed no offer of any freebies or compensation not even a protein shaker. I am thinking twice on kitting out the rest of my gym using this company.

Réponse de Johnson Fitness & Wellness uk
Disappointed
Messaged to make sure they would deliver to my post code and was told they would. Delivery was arranged for over two weeks after order. I was then emailed the day before delivery date to be told they do not deliver to my postcode.

Réponse de Johnson Fitness & Wellness uk
Massage chair
Quick delivery. Lovely product compact.
Relaxing massage very effective and soothing.
Slept well after even one massage session .
Comfortable and easy to use.

Réponse de Johnson Fitness & Wellness uk
Offering well constructed and fairly…
Offering well constructed and fairly priced equipment, delivered as promised.

Réponse de Johnson Fitness & Wellness uk
IDC console Product we bought is good
IDC console Product we bought is good. Only criticism is the manual that comes with it is rubbish ( being polite here). The manual is too small in print form and very faint as well making really difficult to read. Not difficult to produce a decent booklet.

Réponse de Johnson Fitness & Wellness uk
Replacement Motor Control board (MCB) on my JHT…
The Motor Control board (MCB) on my JHT Johnson Fitness Omega Z treadmill failed 4 months after the initial 2 year warranty.
Johnson Fitness replaced the failed MCB for £207.
The replacement MCB failed at just after 3 months. Johnson fitness said there is no warranty on the self fit replacement part (They never offered fitment by their engineers on the replacement).
Great customer service in answering…
Great customer service in answering questions and doing the delivery and install! Really happy with the treadmill we got and the service throughout the process!

Réponse de Johnson Fitness & Wellness uk
Excellent Elliptical Strider
Excellent Elliptical Strider! My wife loves it. She wore out the last machine, but this one looks much more professional and enduring. Easy to put together and runs really smoothly. We pulled it upstairs (definitely a 2 person job) and had it working an hour later with easy assembly instructions for the 3 parts that need assembled onto the main frame.

Réponse de Johnson Fitness & Wellness uk
My experience is mixed
My experience is mixed. Ordering was simple and Laura gave me great info about the treadmills in the office. Delivery took nearly 3 weeks which was disappointing and then I was told the day before delivery the treadmill got damaged in transit and I had to wait another 6 weeks! I got straight on the phone to Laura to ask which different models I could still get delivered with me the next day. Laura was extremely helpful and quickly found out for me. Would have been 5 stars if they had been proactive and offered the alternative straight away. I would have not been happy to wait 9 weeks in total for the treadmill. Delivery guys were great and really knowledgeable

Réponse de Johnson Fitness & Wellness uk
Excellent communication by the delivery…
Excellent communication by the delivery team. Arrived promptly and set up the treadmill within 30 minutes. Absolute top class service

Réponse de Johnson Fitness & Wellness uk
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