Spotlight Oral Care UK Avis 

1 557
TrustScore 4 sur 5

4,0

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Lisez les avis des autres

Noté 2 sur 5 étoiles

I like the toothbrush base but the brushes only last a week or two ( they need to be made of stronger plastic) I understand they are expected to last at least three months and the brushes are expensiv... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The water tank on my previous water flosser was impossible to keep clean by its design so I'm hoping the Spotlight UV flosser will overcome that issue. The tank is smooth inside so hopefully keeping... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Great Apple-like design and packaging. Having always used Philip's toothbrushes I was delighted with how light and easy to handle the SpotlightPro is. My one niggle is that putting the brushes on and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Professional. I went to my hygienist then follow on dental appointment. They. Both said said wow. What an Improvement. having had chemo. My teeth were loose. But using the water flosser has vastly im... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur de produits de beauté
  2. Magasin de produits de beauté
  3. Dentiste cosmétique
  4. Magasin d'articles dentaires
  5. Boutique de santé et beauté
  6. Service de blanchiment des dents

À propos de Spotlight Oral Care UK

Écrit par l'entreprise


Shop All Products


Shop Best Sellers


Shop Teeth Whitening


Shop Toothbrushes

EU Store

US & CA Store


Created by Dentists

Spotlight Oral Care is an Irish-based company founded by sisters and dentists Dr. Lisa and Dr. Vanessa Creaven. Its mission is to create clean, clinically proven and effective, earth-kind oral care solutions for every smile.

Made With Care

Think vegan-friendly, cruelty-free formulations, 100% recyclable toothpaste tubes that won’t end up in landfills, dental floss made from 100% recyclable plastic bottles (cool, right?), and low-impact packaging so that you can make a positive impact in your daily oral health routine.


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,0

Tous les avis

(1 557)

208 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Ordered new brush heads

Ordered new brush heads, as always quick and easy to do online from start to finish. Great service and good product at a great price, even had free delivery! I have had my spotlight oral care toothbrush now for a couple of years and I love it! Would definitely recommend this company.

30 mai 2026
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Réponse de Spotlight Oral Care UK

Thank you so much for your wonderful review Sharon! We're delighted to hear that ordering your replacement brush heads was quick and easy and that you were happy with both the service and the free delivery.

Noté 5 sur 5 étoiles

Great brush

Great brush. Tickles. Like it

17 mai 2026
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Réponse de Spotlight Oral Care UK

We appreciate your kind feedback Richard! I can assure you that our Sonic Pro is safe to use even if you have sensitivity, and it will become easier after a few uses. We recommend starting with the sensitive setting, as it’s the gentlest option and can help you acclimate to the sonic technology.

Noté 5 sur 5 étoiles

Excellent experience would recommend without hesitation.

Great quality premium feel sonic pro toothbrush, my teeth feel much cleaner since I started to use Spotlight sonic pro, haven't tried the complimentary toothpaste that was included in the deal yet. Service and delivery very swift. A thoroughly first class experience.

18 mai 2026
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Réponse de Spotlight Oral Care UK

Thank you so much for your review Shaun! We're delighted to hear you're loving your Sonic Pro and that your teeth feel noticeably cleaner. It's great to know your order arrived quickly too. We hope you enjoy the toothpaste when you try it!

Noté 5 sur 5 étoiles

Satisfied customer

I was impressed by how quickly the items arrived, especially when you didn’t charge for postage.
The tooth pick I bought works very well.

27 mai 2026
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Réponse de Spotlight Oral Care UK

Thank you for your lovely review Pete! We're so pleased to hear that your order arrived quickly and that you're happy with your product.

Noté 5 sur 5 étoiles

Toothbrush heads on sale

Replacement toothbrush heads at a reduced price. What can I say, they were delivered quickly they work, and I found the original ones that came in the box, so now have plenty of spares!

27 mai 2026
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Réponse de Spotlight Oral Care UK

Thank you for your review! We're glad to hear your replacement brush heads arrived quickly. We appreciate your support.

Noté 5 sur 5 étoiles

Replacement brush heads

It was easy to buy the replacement toothbrush heads I was looking for. They arrived swiftly and well-packaged.

27 mai 2026
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Réponse de Spotlight Oral Care UK

Thank you so much for your lovely feedback 😊

We’re really glad to hear that you found the replacement brush heads easy to order and that they arrived quickly and well packaged.

We truly appreciate your support and hope you continue to enjoy the products!

Kind regards,
Suzanne

Noté 5 sur 5 étoiles

Same Day delivery

Same Day delivery. (But from Amazon). Excellent toothbrush gives really good cleaning

30 avril 2026
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Réponse de Spotlight Oral Care UK

Thank you for your review! 😊

We're delighted to hear that you're enjoying your toothbrush and that it's providing such a great clean.

It's also great to know you were able to receive it so quickly. Thank you for choosing Spotlight Oral Care and for taking the time to share your feedback.

Kind regards,

Suzanne

Noté 5 sur 5 étoiles

Excellent value

Excellent value. Very fast delivery A1

26 mai 2026
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Réponse de Spotlight Oral Care UK

Thank you for your review! 😊

We're delighted to hear that you found our products to be excellent value and that your order arrived so quickly.

We really appreciate your support and thank you for taking the time to share your feedback.

Kind regards,

Suzanne

Noté 5 sur 5 étoiles
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Réponse de Spotlight Oral Care UK

Thank you for your review! 😊

We're delighted to hear that your order arrived quickly and that you're happy with the quality of the products.

Thank you for choosing Spotlight Oral Care and for taking the time to share your feedback.

Kind regards,

Suzanne

Noté 5 sur 5 étoiles

My toothbrush went faulty i…

My toothbrush went faulty i contacted them and it was sorted straight away. By the time the new toothbrush arrived my toothbrush completely died
Thank you Lorraine

26 mai 2026
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Réponse de Spotlight Oral Care UK

Thank you for your review, Lorraine! 😊

We're delighted to hear that our team was able to get the issue resolved quickly and that your replacement toothbrush arrived when you needed it most.

Thank you for taking the time to share your experience and for choosing Spotlight Oral Care.

Kind regards,

Suzanne

Noté 5 sur 5 étoiles

It's a very good quality purchase

It's a very good quality purchase

26 mai 2026
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Réponse de Spotlight Oral Care UK

Thank you for your review! 😊

We're delighted to hear that you're happy with your purchase and found it to be of very good quality.

Thank you for choosing Spotlight Oral Care and for taking the time to share your feedback.

Kind regards,
Suzanne

Noté 5 sur 5 étoiles

Fantastic products and Customer Service…

Fantastic products and Customer Service outstanding !!!

19 mai 2026
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Réponse de Spotlight Oral Care UK

Thank you so much for your wonderful review! 😊

We're delighted to hear that you're enjoying our products and that you've had a great experience with our Customer Care team.

Your kind words mean a lot to us, and we truly appreciate you taking the time to share your feedback.

Kind regards,

Suzanne

Noté 5 sur 5 étoiles

Fabulous Customer Service

Your Customer Services team have been exceedingly friendly, helpful and efficient. They responded rapidly to my messages and I am very grateful for the replacement toothbrush as I really do like this light, ergonomic and quiet toothbrush. I would happily recommend both the toothbrush and this company to other people.

24 mai 2026
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Réponse de Spotlight Oral Care UK

Thank you so much for your wonderful review! 😊

We're delighted to hear that you had such a positive experience with our Customer Service team and that you're enjoying your toothbrush. It's fantastic to know that you find it light, ergonomic, and quiet, and we're especially grateful for your recommendation.

Thank you for taking the time to share your feedback and for choosing Spotlight Oral Care.

Kind regards,

Suzanne

Noté 1 sur 5 étoiles

Replacement heads I ordered do not fit…

Replacement heads I ordered do not fit my toothbrush I have contacted the company via e mail What’s app and telephoned numerous times and still no response but still getting e mails from them. I certainly will not be purchasing anything else until someone gets back to me I am beginning to think that the company has gone out of business

26 mai 2026
Avis spontané
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Réponse de Spotlight Oral Care UK

We're very sorry to hear about your frustration and would like to reassure you that we actively working to assist you Angela.

After reviewing our records, we can see that several responses have been sent to your emails, and a member of our customer care team also returned your call this morning. In addition, another email has been sent to you with further assistance regarding your replacement heads today.

Our team will be giving you a call shortly to continue to assist.

Thank you for your patience, and we look forward to getting this sorted for you.

Noté 1 sur 5 étoiles

Not recommended

The follow-up and marketing emails are now verging on harassment. This was just the purchase of a cheap toothbrush - which is just not that important - and yet my inbox is swamped daily by Spotlight. This is despite me opting-out at the outset, unsubscribing at every opportunity and also making direct contact to request no more emails. I cannot recommend them.

25 mai 2026
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Réponse de Spotlight Oral Care UK

We are sincerely sorry to hear about your experience David and completely understand your frustration.

This is certainly not the experience we want any of our customers to have.We have flagged this with our team as a priority so they can investigate what has happened and take the necessary steps to ensure your preferences are respected going forward.

Noté 5 sur 5 étoiles

Excellent...

Excellent product.
Excellent customer satisfaction.

25 mai 2026
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Réponse de Spotlight Oral Care UK

We really appreciate your kind words Debra!

Noté 5 sur 5 étoiles

The best toothbrush I’ve ever had

The best toothbrush I’ve ever had. I’ve really struggled with receding gums. Sensitive teeth that are stained, it’s not a good look. This was recommended to me by a friend. It’s wonderful my teeth and mouth feel clean and the whitening toothpaste really works. My teeth and gums feel so much better.
I’ve had the best customer service experience too, I will be a regular customer. Thank you so much I 100% recommend it’s a beautifully designed product that really works. ⭐️⭐️⭐️⭐️⭐️

30 mai 2026
Avis spontané
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Réponse de Spotlight Oral Care UK

Thank you so much for your amazing review! We're thrilled to hear our toothbrush and whitening toothpaste have made such a positive difference for you. Your kind words about our customer service mean the world to us. Thank you for your support and recommendation!

Noté 5 sur 5 étoiles

Fabulous dental care!

A great company with an easy to use website and many excellent offers.
All the products do what they say on the label. It is so important to look after what teeth we have, especially if we grew up in the 1950's with 'extension for prevention!'
Super quick delivery too!

1 mai 2026
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Réponse de Spotlight Oral Care UK

Thank you so much for your wonderful review and kind words Susie. We’re delighted to hear that you found our website easy to use and that you’ve been happy with both our offers and products.

Noté 1 sur 5 étoiles

Good toothbrush, but horrible email marketing

This is not a review of the toothbrush which I have only owned for 48 hours, but a complaint about the incessant emailing marketing from spotlight. Despite checking the box that asked me if I wanted to opt out of email marketing, despite unsubscribing to every email I received, I'm still getting emails every other day including the email asking me to review spotlight on trustpilot. Ironic, no?

22 mai 2026
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Réponse de Spotlight Oral Care UK

We are sincerely sorry for the frustration and inconvenience caused Jeremy.
Please accept our apologies for this experience. We have now flagged this with our team and will ensure your request is honoured so that you no longer receive these marketing communications.

Thank you for bringing this to our attention, and again, we are very sorry for the inconvenience caused.

Noté 4 sur 5 étoiles

Somewhat expensive but probably overall…

Somewhat expensive but probably overall worth it. Toothbrush overall has lasted a while and the heads are of high quality and easy to replace.

28 avril 2026
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Réponse de Spotlight Oral Care UK

Thank you so much for your honest feedback Mark. We’re delighted to hear that you’ve found the toothbrush durable and that you’re happy with the quality and ease of replacing the brush heads. We truly appreciate your support.

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