Just finished the installing Here is my review, I hope this will help. UKflooringcompany has a very helpful team. They gave me helpful suggestions, At first we order Natural Oak colour LVT which... Voir plus
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Lisez les avis des autres
I couldn’t be happier with my new wooden flooring from this company. The quality is excellent, the colour is beautiful, and it’s great value for money. As soon as the floor was laid, it completely li... Voir plus
I recently ordered flooring with only 1 day’s notice needed for delivery, and I honestly couldn’t fault the service I received. I placed the order around 5pm on Thursday and needed delivery for... Voir plus
Very pleased with the great service received and the fast delivery service, Floor looks really lovely and matches colour with the house wall. Everyone who visits me comment how good they looks. I wo... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
UKflooring company is an online flooring suppiler, We guarantee the best quailty and best value products in our store, we focus on selling Solid wood flooring, Engineered wood flooring, Luxuruy Vinyl flooring, Lamiante Flooring. Next day delivery service also available for all products.
Coordonnées de contact
71 75 SHELTON STREET, Covent Garden, WC2H 9JQ, London, Royaume-Uni
- 02037459826
- sales@ukflooringcompany.com
- ukflooringcompany.com
4,8
Excellent
73 avis
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Wood flooring left in pouring rain in driveway
The wooden flooring was left on driveway in pouring rain. No attempt was made to move the flooring inside my house. I moved the 51 boxes by myself. If left outside the flooring would have warped.
12 octobre 2024
Réponse de UK Flooring Company Ltd
Dear Charles,
Thank you for reaching out and for bringing this to our attention. I sincerely apologize for the inconvenience caused by the delivery of your wooden flooring.
It’s concerning to hear that the boxes were left outside in the rain, and that no effort was made to move them inside.
I truly appreciate your quick action in moving the 51 boxes yourself to prevent potential warping.
This is not the level of service we aim to provide, and I will be addressing this matter with the delivery team to ensure it doesn’t happen again in the future.
Please let me know if there is anything else I can do to assist you, and thank you again for your patience and understanding.
Best regards,
Sales Team
Réponse de UK Flooring Company Ltd
Dear Peter,
Thank you so much for your kind words! We're thrilled to hear that you're happy with the product and that our communication met your expectations. Your satisfaction is our top priority, and we truly appreciate your feedback.
If you ever need anything in the future, please don’t hesitate to reach out. We look forward to serving you again!
Best regards,
Sales Team
American Black Walnut engineered…
American Black Walnut engineered flooring…great product, excelent customer support and kept all promises…would shop here again
28 septembre 2024
Réponse de UK Flooring Company Ltd
Thank you so much for your wonderful review! We're grateful to hear that you’re happy with the American Black Walnut engineered flooring and our customer support.
We appreciate your kind words and look forward to serving you again in the future!
Best regards,
James
Excellent Quality Flooring - Highly Recommended!
I recently purchased Engineered Wood Plank and Herringbone flooring from UKflooringcompany, and I’m thoroughly impressed. The quality of the flooring is outstanding. The flooring has exceeded my expectations. The colour and texture beautifully complement my interior.
And James Lau provided an excellent and professional services, Highly Recommended for all!!
21 juillet 2024
Avis spontané
Wonderful customer service and high…
Wonderful customer service and high quality product! Highly recommended!
17 janvier 2024
Avis spontané
James Lau was brilliant
James Lau was brilliant, very professional at all times. Answered all my queries in a calm, logical and helpful manner. Would highly recommend James and he really made a big decision seamless.
12 juillet 2024
Réponse de UK Flooring Company Ltd
Dear James,
Thank you so much for your wonderful feedback! We're thrilled to hear that James provided such a professional and helpful service.
We appreciate your recommendation and will be sure to pass along your kind words to James. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Thank you once again for choosing our service!
Best regards,
UKFlooringcompany sales team
The colour is my favourite log and the…
The colour is my favourite log and the quality is exceptional! Delivery was on time!
13 juin 2024
Avis spontané
Very easy and best way to shop online
21 avril 2024
Very knowledgeable and helpful sales…
Very knowledgeable and helpful sales manager - Mr James Lau has shown much patience and always shown a "can do" attitude which was very much appreciated. A wide selection of stock at competitive prices. The fitter was superlative with meticulous attention to detail and efficient too. I can recommend very highly! Thank you James and Archi
28 mars 2024
Avis spontané
Réponse de UK Flooring Company Ltd
Dear Fiona,
Thank you very much for your review. This is really important for us.
I am delighted that you liked our products and services.
Hope you have a good day. Enjoy your brand new Kitchen.
Best regards,
James Lau
All good 👍 Also the floor constructor…
All good 👍 Also the floor constructor is great with high efficiency.
11 avril 2024
Avis spontané
Great and prompt service!
27 février 2024
Avis spontané
Réponse de UK Flooring Company Ltd
Dear Chang,
Thank you so much for your kind feedback! We greatly appreciate your positive review and are thrilled to hear that you were pleased with our service. If you have any more feedback or if there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again soon!
Best regards
UKFlooringCompany Sales team
Réponse de UK Flooring Company Ltd
Dear Customer,
We're truly sorry to hear that your sample did not arrive as expected. Ensuring your satisfaction is our top priority, and we understand how frustrating it can be when things don't go as planned.
We'll do everything in our power to locate your sample or arrange for a replacement to be sent out to you right away.
In the meantime, if there's anything else we can assist you with, please don't hesitate to reach out to our customer support team. We're here to help in any way we can.
Thank you for bringing this to our attention, and we appreciate your patience and understanding.
Best Regard,
UKFLOORINGCOMPANY Sales Team.
Excellent so far
Excellent so far, apart from no tracking of my order - but emailed them and they got back quickly with response and estimated time
11 février 2024
Réponse de UK Flooring Company Ltd
Dear Stephen,
Thank you so much for your kind words and for choosing us for your order. We're thrilled to hear that you've had an excellent experience with us so far.
We apologize for any inconvenience regarding the tracking of your order. Our team is continuously working to improve our systems, and your feedback helps us in that process. We're glad to hear that our customer support team was able to assist you promptly and provide you with an estimated time for your order's arrival.
If you have any further questions or need assistance, please don't hesitate to reach out to us. We're here to help ensure your complete satisfaction every step of the way.
Once again, thank you for your feedback and for giving us the opportunity to serve you. We truly appreciate your business.
Best regards,
UKFLOORINGCOMPANY SALES TEAM
The staff were very friendly and…
The staff were very friendly and extremely helpful, since we need our flooring ASAP, they ordered the flooring and contact the installation staff next day. It was a great experience replacing the carpet into sodden floor with them. The flooring also had a good quality and smart style.
18 décembre 2023
Avis spontané
Review
The sample came quicker than I expected and I am happy with the sample and I would like to also add the service team as been amazing. Highly recommend
21 novembre 2023
Highly recommend!
Bought Engineered floors from UK flooring company, great price and very professional. Always available to answer all the questions.
10 octobre 2023
Avis spontané
A professional team and excellent products
I recently put new flooring in my home. The engineered wood flooring I purchased was of excellent quality and competitively priced. Most importantly, the service I received through the consultation to produce delivery was 100%.
The manager, James, was very helpful. He helped me move all the wood up the stairs, which totaled 18 bales of solid wood. In addition, they placed a rush order for me because the flooring installer was not up to snuff and I had to order more material to refloor. Highly recommend this company, I only regret dosn't use their floor fitter.
30 octobre 2023
Avis spontané
Very efficient service
Very efficient service, quality materials used, friendly staff who is willing to help.
29 août 2023
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