I was initially put through to someone who was very difficult to hear and no matter how many times I said that I was struggling to hear them didn’t make any effort to improve the sound quality on thei... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Reasonable priced radiator. We had the brushed brass colour option. Scratches very easily poor paint quality. The reason for four stars Firstly the speed of the delivery And secondly ok it scrat... Voir plus
L'entreprise a répondu
Excellent range of quality products at competitive prices. Fulfilling the order was very quick. Delivery is equally rapid and comms on the process was efficient and timely. This was everything you w... Voir plus
L'entreprise a répondu
I had an issue with one of the wall brackets when I was fitting my towel rail, I emailed customer service and Louie has had a replacement sent without hesitation. Absolutely first class customer servi... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de UKRadiators.com
Écrit par l'entreprise
At UKRadiators.com, we’re looking to heat things up. Not in a 50 Shades of Gray way. More in a cosy-night-in-with-the-cats kind of way. To cut to the chase—we’re just here to make sure everyone in the UK has a properly heated home.
That’s why we started UK Radiators - to give you valuable information, and put an end to choosing between quality and affordability.
So, while other companies are busy cutting corners, we’re here to give it to you straight. Honest advice, high-quality designs, and lasting warmth.
Why? Because we’re the greatest.
✔️ Up to 25-year guarantee
✔️ Enormous range of radiators and accessories
✔️ All heat outputs independently tested by us to confirm efficiency
✔️ Genuine, helpful advice from our customer service team
Coordonnées de contact
Unit C, Caxton Court Newcomen Way, Severalls Industrial Park, CO4 9TG, Colchester, Royaume-Uni
- 0333 006 8227
- sales@ukradiators.com
- ukradiators.com
Free UK delivery
4,7
Excellent
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Helpful Support!
Daniel provided quick and helpful support that helped save us some money, really appreciate it! Plus delivery was super speedy!
28 septembre 2026
Réponse de UKRadiators.com
Hello,
We are so pleased to hear that our customer support team was able to provide timely assistance and help you save some money.
It is wonderful to know that your order arrived so quickly as well. Thank you for taking the time to share your positive experience!
Kind regards,
UKRadiators.com
Good company
First time purchasing from UKRadiators.com. Quick delivery, well packaged and excellent communication. Will purchase from UKRadiators again.
28 septembre 2026
Réponse de UKRadiators.com
Thank you for sharing your experience with us. We are delighted to hear that your first order arrived promptly, safely packaged, and with clear updates along the way. It is wonderful to know you plan to shop with us again, and we look forward to serving you in the future.
Kind regards,
UKRadiators.com
Easy ordering no signing in
Easy ordering no signing in, passwords etc. Very good price with an extra £10 off being our first order.
Prompt delivery, arrived on correct day. No problems.
25 septembre 2026
Réponse de UKRadiators.com
Thank you so much for the fantastic feedback! We are delighted to hear that you enjoyed a smooth checkout process and took advantage of the new customer discount. It is wonderful to know that your package arrived right on schedule without any issues.
Kind regards,
UKRadiators.com
Réponse de UKRadiators.com
Thank you so much for taking the time to share your feedback. We are thrilled to hear that you had such a great experience with our team and that you would suggest our services to others. Your support means a lot to us!
Kind regards,
UKRadiators.com
All good and good quality
10 septembre 2026
Réponse de UKRadiators.com
Hello,
Thank you so much for your 5-star review.
Please let us know if we can assist further.
Kind regards,
UKRadiators.com
Fast delivery good quality good price
25 septembre 2026
Réponse de UKRadiators.com
Hello,
Thank you so much for your 5-star review. We're so pleased everything met your expectations.
Kind regards,
UKRadiators.com
Great choice of valves…
Ordered two sets of radiator valves for traditional style radiators. Items arrived quickly and look fab. I was impressed by the amount of styles and colours available.
22 septembre 2026
Réponse de UKRadiators.com
Hello,
Thank you for taking the time to share your feedback.
We are thrilled to hear that your new radiator valves arrived promptly and that you love how they look with your traditional radiators.
It is wonderful to know you enjoyed exploring our wide selection of designs and finishes to find the perfect match for your home.
Kind regards,
UKRadiators.com
Clear, helpful customer service
The solution to my problem was explained clearly and another query I had was also explained satisfactorily.
2 octobre 2026
Réponse de UKRadiators.com
Hello Jon,
We are glad you enjoyed your experience with our team. Thank you for your feedback! We are happy we could clarify your issue and answer all your questions.
Kind regards,
UKRadiators.com
Very easy to deal with prompt delivery…
Very easy to deal with prompt delivery very pleased all round
25 septembre 2026
Réponse de UKRadiators.com
Hello,
Thanks so much for your 5-star review. Please let us know if we can assist with anything else.
Kind regards,
UKRadiators.com
Chrome pipe sleeves
I only ordered some chrome pipe sleeves and collars for a new towel rail we're having fitted when we refurbish our bathroom next month but they arrived quickly and packaged as if they were jewellery, wrapped in tissue and boxed!
25 septembre 2026
Réponse de UKRadiators.com
Hello Fiona,
We are happy to hear that your recent order arrived so promptly. We take great care in packaging every item with the utmost attention, no matter how small, so we are glad you appreciated the careful presentation.
Thank you for your positive feedback, and we hope your upcoming bathroom refurbishment goes smoothly and turns out wonderfully.
Kind regards,
UKRadiators.com
Réponse de UKRadiators.com
Hello,
Thanks so much for your 5-star review. Please let us know if we can assist with anything else.
Kind regards,
UKRadiators.com
Had a problem with a pickup
Had a problem with a pickup. Re-arranged for tomorrow with on quick email.
25 septembre 2026
Réponse de UKRadiators.com
Hello Irene,
I am pleased to hear we could quickly resolve the pickup issue for you. Thank you for your understanding.
Kind regards,
UKRadiators.com
Réponse de UKRadiators.com
Hello Clive,
Thank you so much for your 5-star review.
We're here and ready if we can assist with anything else.
Kind regards,
UKRadiators.com
Damaged Radiator
The ordering was easy, delivery was great. However my plumber came to fit the radiator this morning to tell me it’s quite badly damaged. The packaging was in perfect condition. I reported the issue this morning and it is now 1pm and I have not heard anything so I’m very disappointed as I’d like to arrange a replacement.
30 septembre 2026
Avis spontané
Réponse de UKRadiators.com
Hello Bernadette,
We’re really sorry to hear that your radiator arrived damaged.
We can see that a member of our Customer Service team replied to your message approximately an hour ago. Our usual response time is within 24 hours, Monday to Friday.
We’re sorry for the inconvenience caused and will get this sorted for you as quickly as possible.
Kind regards,
UKRadiators.com
Great quality product
Easy to use Web site very quick delivery, product is high quality and affordable prices. Great service
22 septembre 2026
Réponse de UKRadiators.com
We're so pleased to hear that you found our website easy to use and that your delivery was very quick. It's wonderful to know you're happy with the high quality and affordable prices of our products, and that you received great service.
Kind regards,
UKRadiators.com
Réponse de UKRadiators.com
We're delighted to hear that you found the ordering process easy and the delivery fast and efficient. We appreciate your positive feedback and look forward to serving you again!
Kind regards,
UKRadiators.com
Réponse de UKRadiators.com
Hello Stephen,
Thank you for your review, we're glad we could help with your return without hassle.
Kind regards,
UKRadiators.com
Réponse de UKRadiators.com
Hello,
Thanks so much for your 5-star review!
Kind regards,
UKRadiators.com
Radiator not delivered
Radiator not delivered, claim loss in transit promise replacement not arrived.
21 septembre 2026
Réponse de UKRadiators.com
Hello Mr Ambrose,
I am very sorry to hear that your radiator was not received as expected. I can see we have been in contact with you directly regarding this, and that a replacement has since been processed.
The new tracking information will be with you shortly and we expect the delivery take place without any further delay.
Thank you for your patience during this unforeseen issue, and allowing us to resolve this for you.
Kind regards,
UKRadiators.com
Good price turned up in good time as…
Good price turned up in good time as promised will use when need another
21 septembre 2026
Réponse de UKRadiators.com
We're so pleased to hear that you found our pricing good and that your order arrived promptly as promised. We truly appreciate your positive feedback and look forward to assisting you again in the future!
Kind regards,
UKRadiators.com
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.