I was initially put through to someone who was very difficult to hear and no matter how many times I said that I was struggling to hear them didn’t make any effort to improve the sound quality on thei... Voir plus
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Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
Reasonable priced radiator. We had the brushed brass colour option. Scratches very easily poor paint quality. The reason for four stars Firstly the speed of the delivery And secondly ok it scrat... Voir plus
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Excellent range of quality products at competitive prices. Fulfilling the order was very quick. Delivery is equally rapid and comms on the process was efficient and timely. This was everything you w... Voir plus
L'entreprise a répondu
I had an issue with one of the wall brackets when I was fitting my towel rail, I emailed customer service and Louie has had a replacement sent without hesitation. Absolutely first class customer servi... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de UKRadiators.com
Écrit par l'entreprise
At UKRadiators.com, we’re looking to heat things up. Not in a 50 Shades of Gray way. More in a cosy-night-in-with-the-cats kind of way. To cut to the chase—we’re just here to make sure everyone in the UK has a properly heated home.
That’s why we started UK Radiators - to give you valuable information, and put an end to choosing between quality and affordability.
So, while other companies are busy cutting corners, we’re here to give it to you straight. Honest advice, high-quality designs, and lasting warmth.
Why? Because we’re the greatest.
✔️ Up to 25-year guarantee
✔️ Enormous range of radiators and accessories
✔️ All heat outputs independently tested by us to confirm efficiency
✔️ Genuine, helpful advice from our customer service team
Coordonnées de contact
Unit C, Caxton Court Newcomen Way, Severalls Industrial Park, CO4 9TG, Colchester, Royaume-Uni
- 0333 006 8227
- sales@ukradiators.com
- ukradiators.com
Free UK delivery
4,7
Excellent
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
As always the after sales team have…
As always the after sales team have been fantastic- they come forward with solutions and make changes extremely quickly.
16 septembre 2026
Réponse de UKRadiators.com
We're absolutely delighted to hear that our after-sales team provided such fantastic service. It's wonderful to know they were able to offer solutions and make changes quickly for you.
Kind regards,
UKRadiators.com
Its being installed tomorrow.
14 septembre 2026
Réponse de UKRadiators.com
We are glad to hear about your upcoming installation! We hope everything goes smoothly for you.
Kind regards,
UKRadiators.com
Radiator and valves arrived separately…
Radiator and valves arrived separately packaged but on the same day. All well packaged and undamaged. Straightforward instructions. Great looking radiator.
28 août 2026
Réponse de UKRadiators.com
We're delighted to hear that your radiator and valves arrived safely and were well-packaged. It's wonderful to know that the instructions were straightforward and that you're pleased with the radiator's appearance!
Kind regards,
UKRadiators.com
Great choice
Great choice, value for money and prompt delivery.
I would definitely recommend
14 septembre 2026
Réponse de UKRadiators.com
Hello Mrs Higgins,
Thank you so much for your lovely 5-star review! We truly appreciate your recommendation.
Kind regards,
UKRadiators.com
Réponse de UKRadiators.com
We're so pleased to hear you're happy with your order and that it arrived promptly. Thank you for your positive feedback!
Kind regards,
UKRadiators.com
New towel rail
It was delivered on time. Hasnt been fitted yet but looks great. Ordering was quick and easy and was kept informed
14 septembre 2026
Réponse de UKRadiators.com
Hello Tom,
We're so glad to hear that your order arrived on time and that you're happy with how it looks! We appreciate you highlighting our quick and easy ordering process and the updates you received.
Kind regards,
UKRadiators.com
Customer service is 1st class.
Customer service is 1st class.
Helpful and experience staff!!
14 septembre 2026
Réponse de UKRadiators.com
We are so happy to hear that our customer service and staff made such a positive impression. Thank you for your kind words!
Kind regards,
UKRadiators.com
Came swiftly and fitted and worked.
3 septembre 2026
Réponse de UKRadiators.com
We're so pleased to hear that your item arrived quickly and is working perfectly for you. Thank you for your positive feedback!
Kind regards,
UKRadiators.com
Réponse de UKRadiators.com
We're so pleased to hear that you found our prices and service to be great, and that you're happy with the quality of our products. Thank you for your wonderful feedback!
Kind regards,
UKRadiators.com
Panel radiator
Easy to order good choice of radiators. Delivered in said time frame.
11 septembre 2026
Réponse de UKRadiators.com
We're delighted to hear that you found the ordering process easy and appreciated the good selection of radiators. We're also glad the delivery was within the expected timeframe. We appreciate your positive feedback!
Kind regards,
UKRadiators.com
Good products and service
Products delivered on time and exactly as described. Pre-purchase guidance all very good.
11 septembre 2026
Réponse de UKRadiators.com
We're so pleased to hear that your products arrived on time and were exactly as you expected. It's also wonderful to know that our pre-purchase guidance was helpful!
Kind regards,
UKRadiators.com
Exactly what online shopping should be
Exactly what online shopping should be! Well done UK Radiators. Great website, loads of info/specifications, great communication , quick free delivery and loads of wrapping to keep the radiator safe during the delivery process.
17 septembre 2026
Avis spontané
Réponse de UKRadiators.com
We're so pleased to hear you had such a positive experience with us! It's wonderful that our website, communication, and delivery all met your expectations. Thank you for your kind words.
Kind regards,
UKRadiators.com
Very helpful with my enquiry
17 septembre 2026
Réponse de UKRadiators.com
We're happy to hear we were helpful with your inquiry. We appreciate your positive feedback.
Kind regards,
UKRadiators.com
Radiator
It was easy to get answers to all my questions about a radiator prior to purchase (from a friendly human not AI). The website clearly stated what was included and what additional items I would need to install the radiator. Delivery was prompt and they brought the radiator into the room I requested.
16 septembre 2026
Réponse de UKRadiators.com
We are so glad to hear that our team provided you with helpful assistance and that our website clearly outlined the necessary items for your radiator installation. It's wonderful to know that the delivery was prompt and that our delivery team brought the radiator to your requested room. We truly appreciate your positive feedback!
UKRadiators.com
Réponse de UKRadiators.com
We're so pleased to hear you're happy with your choice and that the product is lovely. We're also glad to know the delivery was prompt. Thank you for your positive feedback!
UKRadiators.com
Good quality product delivered on time…
Good quality product delivered on time kept updated
9 septembre 2026
Réponse de UKRadiators.com
We're so pleased to hear that you received a good quality product and that it was delivered on time with updates. Thank you for your positive feedback!
UKRadiators.com
Lovely speedy service....
Lovely speedy service and assistance when the product we wanted wasn't in stock. All very personable and professional.
11 septembre 2026
Réponse de UKRadiators.com
We're so pleased to hear you experienced speedy service and assistance, even when your desired product wasn't in stock. It's wonderful to know you found our team personable and professional.
UKRadiators.com
Everything was easy and communication…
Everything was easy and communication was great
9 septembre 2026
Réponse de UKRadiators.com
We're so glad to hear that everything was easy and our communication met your expectations. We appreciate your kind words!
UKRadiators.com
Contacted them for advice on radiator…
Contacted them for advice on radiator legs was told the ones I was looking at would be compatible but they weren’t so had to source others that are
Very poor service
9 septembre 2026
Réponse de UKRadiators.com
Hello Brian,
We’re really sorry that you were mis-advised regarding the compatibility of the radiator legs. We completely understand how frustrating an experience this was.
We can see that the legs are now being returned to us, and once they arrive back, we’ll ensure a full refund is provided.
Apologies again for the inconvenience caused. We’ll be reviewing the advice given so we can help prevent this happening again.
Kind regards,
UKRadiators.com
Really easy to place order and super…
Really easy to place order and super fast delivery.
8 septembre 2026
Réponse de UKRadiators.com
Hello Robert,
We're delighted to hear that you found the ordering process easy and that your delivery was super fast. We appreciate your positive feedback!
Many thanks,
UKRadiators.com
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