Sammy Bush made all the difference to our experience. She clarified all the queries that we had and even offered to help us do the booking. She is a great listener and her cheerful personality and pat... Voir plus
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Very friendly and professional company. Easy to contact. Nice sized units to accommodate all needs. Quick to respond to any questions via email or phone. Would - and intend to, use again, and woul... Voir plus
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Had to arrange an additional storage container in a hurry. The service at UK Storage was excellent. Quick and easy process. Thank you
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The person I dealt with at this company was called Tommy,he was extremely helpful and guided me through every aspect of securing the rental unit and completing agreement etc. I cannot thank Tommy en... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
UK Storage Company offer self storage across the England with prices available online. 50% Off self storage for business, student & residential customers.
Coordonnées de contact
East Quay 3, TA6 4DB, Bridgwater, Royaume-Uni
- ukstoragecompany.co.uk
4,6
Excellent
841 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Perfect
Perfect. Stayed with me on call while I set the app up and made sure all had created successfully. Great comms and customer service.
1 mars 2026
Avis spontané
Réponse de UK Storage Company
Dear Customer,
Thank you so much for sharing your positive experience with our UK Storage Company Customer Support team. We always strive to deliver first‑class service, and it’s wonderful to hear that we’ve hit the mark.
Thank you for choosing us.
If you need anything further, please don’t hesitate to contact the UK Storage Company team.
All the best,
The UK Storage Company Team.
I had a great experience getting set up…
I had a great experience getting set up with my storage unit in Telford thanks to Mollie. She was friendly, professional, and made the whole check-in process really smooth and easy to understand. Everything was clearly explained, and the service felt welcoming from start to finish. Really appreciate the help — excellent customer service!
Joshua
28 février 2026
Avis spontané
Réponse de UK Storage Company
Dear Joshua,
Thank you so much for taking the time to share your experience! We're delighted to hear that Mollie made your move‑in process at our UK Storage Company Telford site smooth and straightforward. Providing clear, friendly, and welcoming service is exactly what we aim for, so it's wonderful to know she delivered that for you.
We really appreciate your feedback — it means a lot to the team. If you ever need anything during your stay with us, we’re always here to help!
Thank you for choosing UK Storage Company.
Kind regards,
The UK Storage Company Team
Spoke to Sammy Bush from storageUK
Spoke to Sammy Bush from storageUK, to set up my storage, and have nothing but positives!
Extremely patient, friendly and professional.
28 février 2026
Avis spontané
Réponse de UK Storage Company
Dear Cal,
Thank you for sharing your feedback regarding the Customer Support you received from Sammy. we will pass on your praise.
Thank you for choosing UK Storage Company.
If you require anything additional, do not hesitate to contact our Customer Support team.
Kindest regards,
The UK Storage Company Team
Ease of booking storage unit value for…
Ease of booking storage unit value for money excellent containers site is very secure
22 février 2026
Réponse de UK Storage Company
Dear Adam,
Thank you for taking the time to leave us a review!
We're so pleased to hear that you found the booking process easy and great value for money.
It’s wonderful to know you’re happy with the quality of our storage units and that you feel confident in the security of the site.
We really appreciate your feedback and are always here if you need anything!
Thank you for choosing UK Storage Company.
Kindest regards,
The UK Storage Company Team
From start to completion everything was…
From start to completion everything was made fully clear and very easy to understand, Easy stress free process.
Thank you Sammy
27 février 2026
Avis spontané
Réponse de UK Storage Company
Dear Abi,
Thank you so much for your lovely feedback! We're delighted to hear that everything felt clear, simple, and stress‑free from start to finish. That's exactly the experience we aim to deliver.
A big thank you to Sammy too — we’ll be sure to pass on your kind words.
If you ever need us again, we’re always here to help - we have a dedicated Customer Support team on hand to help you with any enquiry.
Thank you for storing with UK Storage Company.
Kindest regards,
The UK Storage Company Team
Recommend for sure
Lovely team, very helpful and kind. Set my account in few minutes, answered all questions. Definitely will recommend 🙂
26 février 2026
Avis spontané
Réponse de UK Storage Company
Dear Joanna,
Thank you for giving us five-stars!
We’re delighted to hear that our team were helpful, kind, and able to get everything set up for you so quickly. It’s great to know all your questions were answered and that you had such a smooth experience.
We really appreciate the recommendation !
If you ever need anything in the future, we’re always here to help.
Thank you for storing with UK Storage Company.
Kindest regards,
The UK Storage Company Team
Tommy made my whole experience amazing…
Tommy made my whole experience amazing today whilst booking storage, he's a very valuable asset to your company
25 février 2026
Avis spontané
Réponse de UK Storage Company
Dear J Laight,
Thank you so much for your wonderful feedback! 😊
We’re delighted to hear that Tommy made your storage booking experience amazing. We’ll pass your kind words on to him.
If there’s anything more we can help you with, please don’t hesitate to get in touch!
Thank you for booking with UK Storage Company.
Kindest regards,
The UK Storage Company
Sammy is a credit to your business
I found your representative Sammy very helpful and extremely personable to my needs and made the whole process easy to book and explained everything well.
25 février 2026
Avis spontané
Réponse de UK Storage Company
Dear Darryl,
Thank you so much for our five-star review.
We are so pleased that Sammy was able to assist you throughout the whole self storage process.
If you require anything further, please do not hesitate to get back to us - our Contact Centre Support Team are available during our standard business hours.
Thank you for storing with UK Storage Company.
Kindest regards,
The UK Storage Company Team
Alex went above and beyond with his…
Alex went above and beyond with his positive attitude and support. Truly amazing service — I’ll be recommending and returning for sure!
23 février 2026
Avis spontané
Réponse de UK Storage Company
Dear Kristiana,
Thank you so much for awarding UK Storage Company self storage site in Burton-on-Trent.
We are delighted that Alex went above and beyond to support your self storage experience.
Thank you for storing with us, and we'll be delighted to welcome you back.
All the best,
The UK Storage Company Team
My overall experience with UK Storage…
My overall experience with UK Storage has been excellent. The facilities, price, location and the customer service has always been outstanding. Everytime I called my queries were answered quickly and with kindness. I would definitely use these services again.
21 février 2026
Avis spontané
Réponse de UK Storage Company
Dear Tara,
Thank you so much for sharing your experience! We're thrilled to hear that you found our facilities, pricing, location, and customer service to be excellent. It's great to know that every time you contacted us, your queries were handled quickly and kindly — that’s exactly the service we aim to provide.
We truly appreciate your recommendation and would be delighted to welcome you back whenever you need storage again.
Thanks for choosing UK Storage Company!
Kindest regards,
The UK Storage Company Team
Easy and seamless transaction
Contacted the company and spoke with Tommy. Very knowledgable and had all the information and costs we needed to hand. Easy transaction and within 24 hrs we had all we needed to gain access to our unit. Easy peasy
19 février 2026
Avis spontané
Réponse de UK Storage Company
Dear Lesley,
Thank you so much for the wonderful 5‑star review! We're delighted to hear that Tommy was able to provide all the information and costs you needed and make everything straightforward.
It’s great to know the setup process was smooth and you had access to your unit within 24 hours — exactly how it should be!
If you ever need anything else, we’re always here to help.
Thanks again for choosing UK Storage Company!
All the best,
The UK Storage Company Team
My Sheffield Storage Needs
Mr. Gale quickly addressed my storage needs and provided a storage unit that would be suitable. He advised me to place a small £10.00 deposit to secure my unit, while I needed extra time to compare other units. I appreciate his professionalism!
20 février 2026
Avis spontané
Réponse de UK Storage Company
Dear Donald,
Thank you so much for your kind feedback! We're delighted to hear that Tommy was able to quickly understand your storage needs and help you secure the right unit. We’re glad his professionalism and clear guidance made the process easy for you.
If you need anything else as you compare your options or prepare for your move-in, we’re always here to help!
Thank you for your custom.
Kindest regards,
UK Storage Company
Got the whole thing sorted quickly and…
Got the whole thing sorted quickly and without fuss. We needed storage for an upcoming house move and Tommy Gale steered us in the right direction to get it done with no fuss. Fantastic service!
11 février 2026
Avis spontané
Réponse de UK Storage Company
Dear Matt,
Thank you so much for the fantastic feedback!
We're really glad to hear that Tommy was able to get everything sorted quickly and make the process completely hassle‑free for your upcoming house move.
We’re always here to help, and it’s great to know the service hit the mark for you. If you need anything else along the way, just let us know!
Thank you for storing with us.
Kindest regards,
The UK Storage Company Team
An easy way to self store
The whole process, from choosing Uk Storage, to moving in was totally seamless. Using the app gives you the location of your unit, all the relevant dos and don’ts. The barrel lock was waiting in the unit for me. A very easy process. Thank you.
13 février 2026
Réponse de UK Storage Company
Dear Stephen,
Thank you so much for your wonderful feedback! We're really pleased to hear that your move‑in experience was seamless and that the app helped make everything clear and straightforward. It’s great to know the unit details and barrel lock were ready for you on arrival.
We really appreciate you choosing UK Storage and taking the time to share your experience — thank you! If you ever need anything, we’re here to help.
Kindest regards,
The UK Storage Company Team
Excellent Service
I ran in to an issue with access (Wholly my own doing) called the service number was assisted very quickly.
12 février 2026
Réponse de UK Storage Company
Dear Andrew,
Thank you for awarding UK Storage Company five stars. We are so pleased, that you received Excellent Service by our Customer Support team. We are always on hand to help customers with any issue.
If you require anything further, please do not hesitate to contact us.
Thank you for storing with UK Storage Company.
Kindest regards,
The UK Storage Company Team
Melvina Blackmore…
I cannot thank Melvina Blackmore enough! I have never used a storage company and Melvina took me through it step by step. So patient when I didn't quite understand. Didn't push any sales but presented the options clearly. Such an easy helpful and so friendly interaction. What a lovely person! Thank you Melvina.
15 février 2026
Avis spontané
Réponse de UK Storage Company
Dear Nargis,
Thank you so much for sharing your experience! We’re delighted to hear how helpful Melvina was in guiding you through the storage process, especially as it was your first time using a storage company.
We’re incredibly proud of the patience, clarity, and friendliness she brings to every customer interaction, and your kind words truly mean a lot.
I’ll make sure Melvina sees your lovely feedback — it will certainly make her day!
Thank you again for choosing us.
Kindest regards,
The UK Storage Company Team
Never used a storage unit before
Never used a storage unit before. Found their service advisors provided useful information and explained the process. The app is easy to use also. When I had a query it was dealt with professionally. On our day to vacate the unit we had no problem using our barrel lock until the final time we went to the unit and the lock had jammed. We tried oil but it didn’t work. We contacted the customer service team who asked the technical team for any tips on trying to budge the lock. This didn’t work. They immediately found a maintenance person who was 40 minutes away. He arrived and grinded the lock off allowing us to complete our emptying of the unit. The service man was brilliant and in minutes we had a situation made better that could’ve easily become stressful. Thank you.
12 février 2026
Avis spontané
Réponse de UK Storage Company
Dear Jane,
Thank you for taking the time to share such a detailed review of your experience with us.
We’re really pleased to hear that our team were able to support you throughout your first time using storage, from explaining the process clearly to helping with any questions along the way. It’s also great to know you found the UKS App easy to use.
We’re especially grateful for your patience during the unexpected issue with the lock on your vacate day. While situations like that are rare, we understand how stressful they can become. We’re glad our customer service and technical teams were able to respond quickly, and that our maintenance colleague arrived promptly to resolve the problem so you could finish emptying your unit without further delay.
Thank you again for your kind words — we’ll be sure to pass your feedback on to everyone involved.
We really appreciate you choosing us and wish you all the very best.
The UK Storage Company Team
Réponse de UK Storage Company
Dear Paul,
We are delighted that you have awarded us five stars and that you received prompt service from our Customer Support Team.
If you need anything further, please do not hesitate to contact our CST.
Thank you for storing with us.
Kindest regards,
The UK Storage Company Team
Quick to arrange
Quick to arrange, good sign up discount.
Problems and delays with identity verification, and expensive insurance offered marred the experience.
9 février 2026
Avis spontané
Réponse de UK Storage Company
Dear customer,
We’re sorry to hear that you experienced issues with identity verification. This is unusual, and our Customer Support Team is always here to guide you through the process. Our identification checks are in place to protect your identity and safeguard against potentially fraudulent activity, which also protects our customer base and our company.
As with any reputable UK storage company, your goods must be protected or insured while in storage. StoreProtect is tailored to the Storage Industry and is a form of Contents Protection, also known as Enhanced Liability Protection. It is not an insurance contract, but it is designed to protect your goods on a “new for old” basis for the full replacement value you declare (unless under‑valued). StoreProtect does not affect your own home insurance policy or your no‑claims bonus as it a separate stand-alone product. Comparing this for a like-for-like product our StoreProtect policy is competitive against other contents protection products within the Storage Industry.
A key part of this process is ensuring that items are covered for their correct replacement value at the time you take out the protection. If the value is set too low, it may affect the final settlement amount. This is why we always recommend selecting the full replacement value— which is why we recommend customers protect their items for their full replacement value to avoid depreciation or limits affecting potential claims.
If you require any further information about StoreProtect, please visit: https://www.ukstoragecompany.co.uk/storeprotect-information/
Thank you for choosing us.
Kindest regards,
The UK Storage Company Team
Nice clean premises
Nice clean premises; good security; hospitable and efficient staff on the telephone. It's been an easy experience. Thank you!
12 février 2026
Avis spontané
Réponse de UK Storage Company
Dear Christopher,
Thank you so much for your lovely feedback! We’re really pleased to hear that you found our premises clean, felt confident in the security, and had a positive experience with our team on the phone.
Making storage easy is exactly what we aim for, so it’s great to know we delivered that for you.
If you need anything at all during your self-storage stay with us, we’re always here to help.
Thanks again for choosing UK Storage Company!
Kindest regards,
The UK Storage Company Team
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