Sammy Bush made all the difference to our experience. She clarified all the queries that we had and even offered to help us do the booking. She is a great listener and her cheerful personality and pat... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Very friendly and professional company. Easy to contact. Nice sized units to accommodate all needs. Quick to respond to any questions via email or phone. Would - and intend to, use again, and woul... Voir plus
L'entreprise a répondu
Had to arrange an additional storage container in a hurry. The service at UK Storage was excellent. Quick and easy process. Thank you
L'entreprise a répondu
The person I dealt with at this company was called Tommy,he was extremely helpful and guided me through every aspect of securing the rental unit and completing agreement etc. I cannot thank Tommy en... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
UK Storage Company offer self storage across the England with prices available online. 50% Off self storage for business, student & residential customers.
Coordonnées de contact
East Quay 3, TA6 4DB, Bridgwater, Royaume-Uni
- ukstoragecompany.co.uk
4,6
Excellent
841 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Well we haven’t actually moved our…
Well we haven’t actually moved our furniture in yet and we live abroad but having spoken to Melvina and with her help she has helped us navigate the whole process and we feel very confident that this will be very straight forward.
It is a big worry to me that all my possessions are kept safe and I am confident they will be.
Big shout out to Melvina at UK storage.
27 janvier 2026
Avis spontané
Réponse de UK Storage Company
Dear Vanessa,
Thank you so much for your thoughtful feedback. We’re really pleased to hear that Melvina has been able to support you through the process, especially while you’re arranging everything from abroad.
We completely understand how important it is to feel confident that your belongings will be kept safe, and it’s great to know Melvina was able to give you that reassurance. She’ll be delighted to receive your shout‑out!
If there’s anything else you need before your move‑in, we’re always here to help.
Thank you for choosing UK Storage!
Kindest regards,
UK Storage Company
Réponse de UK Storage Company
Dear Stephen,
Thank you for leaving UK Storage Company a five-star review.
We are delighted that you found the process easy and straightforward.
If you require anything further, please do not hesitate to contact our Customer Support team.
Thank you for storing with UK Storage Company.
Kindest regards,
UK Storage Company
Great price, easy to deal with.
Very helpful phone call. Liam went through everything and sorted it quickly with different options. Not pushy at all, just explaining things. Not sure if the callback was from the site or a national line.
27 janvier 2026
Avis spontané
Réponse de UK Storage Company
Dear Geoff,
Thank you so much for your lovely feedback!
We’re really pleased to hear you found our pricing competitive and that the process felt easy and straightforward.
It’s great to hear Liam was able to walk you through the options clearly and without any pressure — that’s exactly the experience we aim to deliver.
Regarding the callback, our system does route through our main number 03302020601.
If you need anything else at all, we’re always here to help!
Thank you for using UK Storage Company.
Kindest regards,
UK Storage Company
Helpful staff with friendly customer…
Helpful staff with friendly customer service.
20 janvier 2026
Avis spontané
Réponse de UK Storage Company
Dear Gary,
Thank you so much for rating UK Storage Company five-stars.
We are so pleased, you found our Customer Support team, helpful and friendly. We aim to deliver first-class service every time, and we are delighted when our team are recognised for outstanding service. We will pass on your comments to our wider team.
Thank you for storing with UK Storage Company.
Kindest regards,
UK Storage Company
Spoke to Molly who was extremely…
Spoke to Molly who was extremely helpful and gave me advise on the storage unit I would need.
Was offered a very reasonable monthly rate with 50% off first three months and an extra 10%off as I was calling.
Thankyou for your professional help.
19 janvier 2026
Avis spontané
Réponse de UK Storage Company
Dear Elizabeth,
We are delighted that Molly was able to assist you with your self-storage booking. We will pass on your appreciation to Molly and the wider team,
If you require anything further, please do not hesitate to contact our team.
Thank you for choosing UK Storage Company.
Kindest regards,
UK Storage Company
Alex Harrington was very helpful in…
Alex Harrington was very helpful in setting up a storage unit at last minute notice. I would very much recommend UK Storage for any storage requirements as there is wide range of unit sizes and easy unloading/loading access to the site. Access is also 24/7 which is an extra bonus.
26 janvier 2026
Avis spontané
Réponse de UK Storage Company
Dear Clive,
Thank you so much for your five-star review.
We are so pleased Alex was able to assist you in booking a self-storage unit at UK Storage Company. We will pass on your compliments to Alex and the wider team.
Thank you for choosing us.
Kindest regards,
UK Storage Company
Excellent and speedy response on the…
Excellent and speedy response on the telephone. Unit booked within minutes of enquiry.
On arrival access very speedy once Liam clearly explained the process.
Unit and entrance area clean and tidy.
Billing a little more tricky but any issues quickly resolved.
Biggest tick goes to the speed of a telephone call be answered and by a human being who knows what they are talking about.
19 janvier 2026
Avis spontané
Réponse de UK Storage Company
Dear Ann,
Thank you so much for your four-star feedback.
We’re really pleased to hear that you received an excellent and speedy response on the phone, and that we were able to get your unit booked within minutes of your enquiry.
It’s great to know that access on arrival was smooth and that Liam clearly explained everything — we’ll be sure to pass on your kind words.
We’re also delighted that you found the unit and entrance area clean and tidy.
Thank you as well for mentioning the billing. While we’re glad any issues were quickly resolved, we’ll continue working to make that process as simple and seamless as possible.
The biggest compliment for us is your comment about the speed of answering calls and being able to speak to a real person who genuinely knows what they’re talking about. That’s exactly the service we aim to provide every time.
Thanks again for taking the time to share your experience — it means a lot to the team. If you need anything at all, we’re always here to help.
Thank you for storing with UK Storage Company.
Kindest regards,
UK Storage Company
Réponse de UK Storage Company
Dear Michael,
Thank you for your five-star review.
We are delighted that you found our storage process seamless.
If we can help you further, please do not hesitate to contact our Customer Support team.
Thank you for storing with UK Storage Company.
Kind regards,
UK Storage Company
Access,
After I booked I received an email offering a further 10 percent off but I had already booked,
I did not receive an email offering how to enter the building as it's unmanned and no information on how to obtain my prepaid lock.
I called the number on the door and was abruptly told to read the email which I didn't receive. (I received the email later that day, too late).
When I got in there are plenty of trolleys and a working lift which was good.
22 janvier 2026
Avis spontané
Réponse de UK Storage Company
Dear John,
Thank you for taking the time to share your experience. We’re very sorry to hear about the issues you encountered, particularly around communication before your arrival.
We apologise that the access email and information regarding entry to the unstaffed building and collection of your prepaid lock were not received in time. This is clearly not the experience we aim to provide, and we understand how frustrating this must have been. We’re also sorry that when you called for assistance, the response you received did not resolve the issue promptly.
Your feedback regarding the promotional email arriving after you had already booked has been noted, and we will review how and when these messages are sent to avoid similar situations in future.
We’re pleased to hear that once inside; the facilities such as the trolleys and lift met your expectations. However, we fully recognise that the access issues should not have occurred, and we are reviewing our processes to ensure clearer, more reliable communication for all customers, especially as our locations are unstaffed.
If you would like to discuss this further, please contact us directly so we can address your experience in more detail and ensure everything is now in order.
Thank you again for your feedback—it helps us improve our service.
Thank you for using UK Storage Company.
Kindest regards,
UK Storage Company
Easy communication and good rates
Easy communication and good rates. Exactly as we had expected.
26 janvier 2026
Avis spontané
Réponse de UK Storage Company
Dear John,
We’re so pleased you found our unit rates reasonable, and we’re delighted our team was personable and able to help with your requirements.
If you require anything additional, please do not hesitate to contact our Customer Support team.
Thank you for storing with UK Storage Company.
Kindest regards,
UK Storage Company
Great experience
Everything was done over the phone. The person who we dealt with was very professional and had a sence of humar. From phoning to payment didn't take long at all. They went through the different units everything is indoors and very clean. The security is great. Thanks for making everything easy. Regards Nickie and Gordon.
17 janvier 2026
Avis spontané
Réponse de UK Storage Company
Dear Nickie and Gordon,
Thank you so much, for your wonderful review!
We're thrilled to hear you had a great experience with us and that our team was both professional and personable. It's fantastic to know the process was smooth and efficient, and that you found our facilities clean and secure.
We're always here to make self-storage as easy as possible, and your kind words mean a lot to us.
If you require anything further, please do not hesitate to contact our Customer Support team.
Kindest regards,
UK Storage Company
Great experience
From start to finish the process of getting the storage unit was brilliant. Very smooth and stress free & always had someone at the end of the phone if I needed to ask something as was new to this. I spoke with Liam and he was very helpful throughout.
24 janvier 2026
Avis spontané
Réponse de UK Storage Company
Dear Tasha,
We are delighted that you've received a positive experience throughout your self-storage journey.
We will pass on your lovely comments to Liam.
Thank you for using UK Storage Company and for giving us a five-star rating.
If you require anything further, please do not hesitate to contact our Customer Support team.
Kindest regards,
UK Storage Company
Great Customer Service
Great company! You wouldn’t expect much from a tirage company. But I must say, they are so easy to get hold of and their customer service is amazing! Super clean storage, easy and secure access. Very happy with everything!
24 janvier 2026
Avis spontané
Réponse de UK Storage Company
Dear Chloe,
Thank you very much for your five‑star review of UK Storage Company Redruth site.
We’re delighted to hear that you found our customer support team helpful and that our self‑storage facility met your expectations in terms of quality and standards. Your feedback is greatly appreciated and will be shared with the team.
Thank you again for choosing UK Storage Company.
Kindest regards,
UK Storage Company
Amazing service from my initial enquiry…
Amazing service from my initial enquiry with Tommy Gale, he was so helpful, we viewed several units to ensure we had the right size for us.
Excellent App which allows you to manage your account and access to your unit
Thanks Tommy for such amazing service!
2 décembre 2025
Avis spontané
Réponse de UK Storage Company
Dear Clare,
Thank you so much for your kind feedback!
We’re delighted to hear that Tommy provided such helpful support from your initial enquiry and took the time to ensure you found the right unit size for your needs.
It’s great to know you’re also enjoying the convenience of our app for managing your account and accessing your unit. I’ll be sure to pass your kind words on to Tommy – he’ll really appreciate them.
Thanks again for choosing us, and please don’t hesitate to get in touch if we can help with anything in the future.
Kind regards,
UK Storage Company
Ideal storage solution
Gave me a professional service and very happy with my unit allocated
12 janvier 2026
Avis spontané
Réponse de UK Storage Company
Dear Charles,
Thank you for rating UK Storage Company in Telford, five-stars. And delighted that you found our service professional and are pleased with the unit you have been allocated.
If you require anything further, please do not hesitate to contact our Customer Support team.
Thank you for choosing UK Storage Company.
Kindest regards,
UK Storage Company
Kind and nice to talk to
They are easy to contact, Which mean they sort out problems smoothly and quickly, that's why I kept use their service in these few years. I like it~
21 janvier 2026
Avis spontané
Réponse de UK Storage Company
Dear Natalie,
Thank you for rating UK Storage Company five-stars!
We are delighted that you have found using UK Storage Company easy and seamless.
If there is anything further we can do for you, please do not hesitate to contact our Customer Support team.
Kindest regards,
UK Storage Company
personal and friendly service with Liam
My firsts experience of storage. Liam made it very easy to follow.
12 janvier 2026
Avis spontané
Réponse de UK Storage Company
Dear Joan,
We really appreciate your five-star review.
We are delighted that Liam was able to walk you through our self storage process, making it a seamless experience as this is your first time using a storage company.
We will pass on your kind words to Liam.
If we can help you with anything further, please do not hesitate to contact our customer support team.
Kindest regards,
UK Storage Company
Great Service throughout the booking process.
I was dealt with by a lady called Sammy who could not have been more courteous and professional. The whole process for organising the storage was made simple and efficient. A great ambassador for a company I would happily use again and recommend to friends.
23 janvier 2026
Avis spontané
Réponse de UK Storage Company
Hi Graham,
Thank you so much for taking the time to leave such a fantastic 5‑star review.
We’re delighted to hear how helpful and professional Sammy was and that she made the whole storage process simple and efficient for you. She really is a great ambassador for our team, and your kind words will mean a lot to her.
We truly appreciate your recommendation and would be more than happy to welcome you back again should you ever need storage in the future.
Kindest regards,
UK Storage Company
Excellent Customer Service!
I had a very pleasant experience with UK storage, during a very unsettling time for me and nervous as this is my first time having to use a facility like this Liam Reed made the whole experience a lot less daunting and stressful, he was very informative, very helpful and reassuring when I needed it.
6 janvier 2026
Avis spontané
Réponse de UK Storage Company
Dear Amy,
Thank you so much for your five-star review.
We are so pleased that Liam was able to help you through the process, making it a much easier journey for you than you had anticipated. We will pass on your comments to Liam and the wider team.
If you require anything further, please do not hesitate to contact our Customer Support team.
Kindest regards,
UK Storage Company
Great and easy storage
Liam was great and got me the best deal and matched the competition down the road. Got me a ground floor unit which I needed and was overall very helpful. 100% recommend.
30 décembre 2025
Avis spontané
Réponse de UK Storage Company
Dear Elliot,
Thank you for your five-star review.
We will pass on your comments to Liam, who will be delighted that he was able to assist you move in to a ground floor unit at our Wigan site.
If you require anything further, please do not hesitate to contact our Customer Support team.
Kind regards,
UK Storage Company
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.