UltraFix Appliance Repair  Avis 

The work I had hired them to do was done very well. My washing machine works perfectly. I would recommend them to anyone who needed their service.

Today, Rick came to fix my washing machine. He was kind, courteous, extreme neat, and most importantly honest. He came with all the parts that were needed for a successful replacement only to find out, the machine had other hidden issues. He honestly said, it would be cheaper to purchase another machine instead of paying for additional parts. What shocked me the most, after spending 3 hours working on my machine, and installing new parts he did not charge me. He said, we are unable to fix it so no charge except the service charge. How many appliance repair companies offer that? I have told so many neighbors about this experience and Ultrafix Appliance will be having many newer customers. I highly recommend this company especially Rick.
Thank you, Rick, and I did purchase a new LG tonight.

I called on Friday afternoon and an Applicance Technician came that same day, later in the evening. After ordering the part , he came back Monday morning to fix my dryer.
Kyle, the applicance technician, did an excellent job and was very friendly and helpful with my dryer.

Gasham was great in fixing my fridge and washer too!

On time, fixed problem, communicated well. The serviceman did a professional job.

Fast, Clean well priced and great service. Thanks for making it all very convenient and easy.

Not very happy with the turn around time, 10 days for a part is way to long to leave someone waiting ,then when the part came in it was the wrong part . We had to wait another 6 days . I just hope the washing machine has no issue !

After an jnitial consultation, I paid $1800 for the technician to order new parts. Two weeks later he came back and not only was he not able to fix the problem with our oven, he broke the oven door. Two weeks from there, I called to check in on the status of our problem and the person I spoke with said our issue could not be fixed and that we would be issued a refund - about six weeks from our first call! Now I am still waiting to receive our refund. The language barrier between myself and everyone I spoke to from this company is also very challenging.

There was ZERO Drama. The stackable washer/dryer was fixed in days, a competitor forced me to wait nearly 6 weeks for the same issue, at twice the price. I was notified within 30 min of their arrival so everything happens as promised.

Ramin did an awesome job, he was efficient and invested in leaving the dryer in great condition after a major breakdown. I would definitively trust him the next job.

Paul, the technician, was competent and pleasant. He quickly diagnosed the problem and the company repaired the refrigerator as soon as the replacement part arrived.
The company communicates via text message when a technician is dispatched to your home.
I highly recommend their service.

It took far too long, 16 days. (8/10 thru 8/26). Cost far too much $710. Repairman on two different occasions misinterpreted the diagnostic blinking light codes. I have one of two parts installed that I suspect was not needed but I paid for.

Came to the house very quick to look at my washer and communicated thru the process since the part had to be ordered.

their technician showed up on time, I explained the issue I was having with the washer. He spent the next 30 minutes online looking for a solution rather than using diagnostic equipment or using his knowledge. He eventually said my drain pump was bad but he didn't have a replacement with him. He gave me the part number and told me it was just 2 screws and 1 wire and was easy to replace. I ordered the part, put it in, just 15 minutes. I ended paying $85 for bad advice as there was no difference after installation. Same problem. The technician used the Internet to diagnose the problem. No knowledge of what he was doing. I sent them a response but they never took the time to respond back. Don't let the 4.9 rating fool you as it did me. no knowledge of what they are doing.

Max was great!

The service tech, Adem, check the lines. He was able to tell me what as needed, no longer available, and n approximate cost for the repair. Based on that information, I was able to make my decision.

The dryer "works" but not as good as it did before but I guess it's fixed because the smell gas/burning smell isn't as strong, but still present.

Also, the technician first denied any smell after repair. And it wasn't until I left an awkward silence and deep tare until he admitted it did. He did, then said, it will go away in a few days. On day two and still smells like burnt/gas, but I want to I want to honor the agreement.

I let the company that the technician agreed to come back for free to fix it, it still smells.

Tech was professional, knowledgeable, friendly and effective!