UltraFix Appliance Repair  Avis 

Quick turnaround time and availability for the repair once the part was in.
Thank you!

Great communication with the technician, knowlegde, and efficient repair.

They came and charged $85 and said that my dishwasher was very very bad (I got less than 2 years ago)… to fix it, they charged $287 to replace some pieces. My friend who does not understand that much came, reset the machine watching a youtube video and it’s working again. SCAM!!

Dishwasher still leaking. I contacted repair person to let them know and he asked for a video. I had to take the panel off myself to take a video of the leak. He said we would be put on the schedule this week. It’s Thursday and I haven’t heard back. I sent the video last Saturday and he was notified it was still leaking last Friday. We paid over $500 for the repair.

First they came out and said I needed a whole new ice maker for $400+. Came and installed, didn’t work. Called them back, they came, worked on it and it worked for a day. Called them AGAIN, they came out and it finally worked for a few months! 3 to be exact! No longer working!! Called them AGAIN only to be told it is out of warranty!! This is ridiculous! How can a company treat people like this?? I paid them upfront for nothing! Call someone else don’t waste your money!

Always a good experience, they’re timely and transparent with communication.

1. Technician showed up on 4/4 without giving an ETA text as they promised they would do so.
2. Needed a part for the repair; ordered and received 50% payment before he left.
3. He informed repair will be done within 5 business days. Today is 4/10 (4th business days); no news from UltraFix.
4. I called and was told there was no part being ordered and no technician came to my home to diagnose any appliances!
5. I then provided invoice # for the 50% payment. The person on the phone suddenly was able to see my information!
6. Not sure if the part was actually ordered on 4/4 or 4/10 after I called.

Conclusion:
My first time using UltraFix after I called LG and was given contact. Will not use UltraFix anymore; going back to my usual good old Sears Repairs.

My dryer belt was broken. The technician stated that to fix my dryer it would be $278 and for the part alone it would be $120. If you know some knowledge you'd know that a dryer belt is nowhere near $120. I ordered the dryer belt off Amazon for $8 and the technician came out again. Once the repair was done I realized that something was not right so, I asked him where was the squeaky noise coming from and he told me that I need to replace the pulley on my dryer.

If the technician knew, before finishing the job. Why would he wait until I asked about it? This entire service provider is a scam. First they tried to overcharge for a part now they're half completing repairs so that as a customer you'd have to get it fixed again.

Tariq the technician was very qualified and as such provided excellent service in troubleshooting the malfunction to my MAYTAG washer. Very professional workmanship.

Technician was on time and pleasant, easy to work with also recommended some preventive maintenance.

Always show up when they say they will and have rescued my refrigerator multiple times with a fair price.

Excellent service and professional work with experienced technicians.

Called to have two issues addressed. Two technician visits and ~$500 spent and neither issue is resolved. Do not recommend now nor in the future.

Repairs were made in a timely manner and they got our refrigerator going.

Great service, quick and on time. This is 2nd time using will use again.

The phone staff was excellent, timely service call. Professionalism was outstanding.