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Lisez les avis des autres

Noté 4 sur 5 étoiles

They are great and seem like they’re not going to break, but I will say they run a little bit. I got the 90-155lb size bc I’m about 135lbs and they were a bit big so I’m not sure how they’d fit a 90lb... Voir plus

Noté 1 sur 5 étoiles

Their products didn’t last more than 2 wears. Their customer service seems very helpful until you actually have an issue and then they’re absolutely incompetent—once you finally open a PayPal disput... Voir plus

Noté 2 sur 5 étoiles

I was so tempted to buy these, their marketing is amazing I must say. I litteraly added all my details on the app but something told me to Google more reviews (because there are no real reviews on the... Voir plus

Noté 1 sur 5 étoiles

I was super excited to receive these tights. Unfortunately, my nude coloured pair laddered immediately when I was trying them on. The black pairs seemed stronger but still showed weak points from wher... Voir plus

À propos de l'entreprise

  1. Magasin de sous-vêtements

Écrit par l'entreprise

THE UNBRK TIGHTS ARE DESIGNED TO BE ULTRA-RESISTANT. SAY GOODBYE TO POOR QUALITY TIGHTS AND OPT FOR TIGHTS THAT YOU CAN WEAR MANY TIMES WITHOUT BREAKING.


Coordonnées de contact

2,6

Bas

TrustScore 2.5 sur 5

61 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Noté 5 sur 5 étoiles

These are great tights

These are great tights. I bought 6 pairs of these tights for use, for Cosplayer activities. Sort of like having a Wardrobe Dept..
The female friend of mine, Suzy, who wore them during photography, loved the durability of the black Unbrk tights. She is 5'-10" tall, and said it would be nice if you would make a Large size, which is about 2" longer in the legs, so the tights will fit her longer legs, better and easier. It's great that the tights are tough, and won't rip, or run. The panty section fits great.

7 mai 2021
Noté 1 sur 5 étoiles

Just buy Legg’s—they last just as long for a fraction of the price.

Their products didn’t last more than 2 wears. Their customer service seems very helpful until you actually have an issue and then they’re absolutely incompetent—once you finally open a PayPal dispute to get them to respond.

Save your money and buy $10 Legg’s at Target—they last just as long and don’t have the weird slick feeling these do that cause your foot to slip right out of your shoes.

30 avril 2021
Noté 1 sur 5 étoiles

Awful

Awful. They didn't fit. I bought their small size(3 pairs because of the special price) as the small was supposed to fit someone weighing 130lbs. Not only do they fall down within the first half hour of wearing them, but they aren't long enough. I hike them up as high as they'll go, they fall down 🤷. So I complained once, they sent a free pair of large tights, those also weren't long enough and fell down. All round disappointment for my 5'10" self

29 avril 2021
Noté 3 sur 5 étoiles

Flight attendant Pro's and Con's

Flight attendant Pro's and Con's

Pros: Super silky and soft. Also, I snagged my nail on them and it didn't make a hole! They wash really easily and say very silky/soft. I feel super confident that they won't rip.

Cons: My main issue is the color. I'm pretty white and they are too light for me. I feel like I look like a figure skater. The fit isn't my favorite...I'm not sure if I'm just too short (5'2")/ not the right size for them. The waist is very tight and I do have to pull them up (from the bottom) throughout the day. I bought: Nude / 90-155 Lbs.

15 avril 2021
Noté 3 sur 5 étoiles

They seem like they are very strong

They seem like they are very strong. However, they fit a bit snug and the seams are a little uncomfortable. I ordered the site that goes up to 155 pounds, I am 130. They are also not as sheer as I normally like my tights.

12 avril 2021
Noté 5 sur 5 étoiles

Love them!

They're a little pale looking compared to other nudes but I love them!! No more snags. The last few pairs I got ended up with runs within 24 of wearing them but these I've washed and worn like 3 times since I got them and still in perfect shape!! Would deff recommend.

11 avril 2021
Noté 1 sur 5 étoiles

the customer service was amazing, product not so good

the customer service was amazing, they were very accommodating and kind. I wish the tights were as good of quality as the customer service, but unfortunately they are not. My first pair ripped the first day and every pair/size I tried sagged so bad in the crouch with no way to stop it from happening. They are also very slippery so my feet were sliding around in my shoes.

11 avril 2021
Noté 5 sur 5 étoiles

Great look and feel

Really happy with the feel of the product. I had an issue and it was resolved quickly. Great customer service

5 avril 2021
Noté 1 sur 5 étoiles

Tights broke the first day I wore them

Tights broke the first day I wore them. I emailed customer service and they are taking a very long time to email back. I ordered 3 pair and one of them wasn't even the right size. They want a video AND packaging to accept the return, which is absurd. I didn't realize I'd have to hold onto every scrap of material they sent to get this situation rectified. Isn't the fact that I PAID for this product not enough?

30 mars 2021
Avis spontané
Logo de Unbrk

Réponse de Unbrk

Hello Milli,

We are sincerely sorry that one of your pairs is broken.

Our team tries to create the strongest tights possible, but unfortunately some of our products may have some production defects.

To compensate for these unexpected and rare situations, we offer a warranty that covers damages and reported defects on your tights within 14 days from receiving your package.

If you contacted us within those 14 days from receiving your tights, you will receive a free pair of tights to replace the defective one.

As mentioned in our policies, to benefit from an exchange, we ask for a photo of the damaged tights with the packaging as a safety measure. If you no longer have the packaging, it’s no issue. A photo of the damaged tights will suffice. But no exchange will be made without any proof.

Thank you for your understanding.

Kind regards,

Tom - UNBRK Team

Noté 1 sur 5 étoiles

I have still yet to receive my package

I have still yet to receive my package and it has now been months. I was informed it was shipped to a zip code and that was it. I have reached out and was told I needed to pay an additional 8 dollars for them to resend my package along with the money I had already paid and international fees. At this point, I am very unhappy because now a am short money, still haven't gotten my package, and have not gotten any answers on why I do not have my package. This is very unorganized, and for a brand that is supposed to have such a reliable product, I am beginning to think this is just a money grab. I want the tights that I ordered or I wanted a FULL refund.

17 mars 2021
Avis spontané
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Réponse de Unbrk

Hello Isabel,

We have gone through the email exchanges to better understand your situation.

The problem was that your package has been returned to our warehouse due an incorrect address submitted the moment you made a purchase which unfortunately prevented delivery.

We understand that mistakes can happen, which is why our customers have a window of 24 hours to modify their delivery address. But once this deadline is exceeded, your address can no longer be changed.

Moreover, we have not received any email from you reporting your address error, so no changes were made, and our customer service has asked you to pay for a new delivery so that we can make a second one, since the first failed due the address error.

If you make a mistake in the delivery address, we cannot be held responsible. However to avoid such cases, it’s the reason why we give you a window of 24 hours to modify your delivery address so that situations such as this can be avoided.

Customer service has explained the procedure to you, do not hesitate to contact them again if you need more information at this email address: support@unbrk.com

Thank you for your understanding,

Kind regards,

Tom - UNBRK Team

Noté 1 sur 5 étoiles

Definitely NOT unbreakable

I ordered a pair of UNBRK tights and the second time I wore them, they broke at two different spots!! I emailed the unbrk team and they sent me another pair of tights, that I delivered a few days before. Yesterday I wore the tights and THEY BROKE AGAIN!!!
The spot now is at the big toe, even I have perfect pedicure... So disappointing.
Definitely NOT unbreakable. TOTAL SCAM.

When my first pair delivered, I received an email in which the unbrk company suggested me to send them a video review describing how happy I am with my new pair of UNBRK tights and that they were gonna refund my tights and send me another pair for free. No wonder how they have so many positive reviews.
My way cheaper tights last at least one month!!

16 mars 2021
Logo de Unbrk

Réponse de Unbrk

Hello Tania,

We are sincerely sorry for the experience you had with our tights.

Our team tries to create the strongest tights possible, but unfortunately some of our products may have some production defects.

The problem can also be related to the size of the pantyhose that do not match your body type.

We currently offer only 2 sizes of tights depending on your weight, and we know that this is not enough and not effective. To remedy this, our team is developing a wider range of sizes that you will soon be able to choose from not only according to your weight but also your size.

To apologize for this inconvenience, our customer service will offer you a commercial gesture.
Please contact us on this email address: support@unbrk.com

We are once again truly sorry for this inconvenience.

Kind regards,

Tom - UNBRK Team

Noté 3 sur 5 étoiles

Update: late delivery, slow service, but good product

I ordered my tights weeks ago, but the company did not give me any tracking information other than their very broad “tracker” on their website. The tracking information on their website says my tights were delivered, but I have not received anything. I waited in case the delivery was delayed, but received nothing. I emailed their customer service twice and still have not heard anything. I am very disappointed and upset that they COMPLETELY NEGLECTED me. I was looking forward to trying these, but now I will definitely NOT BUY AGAIN. They took my money, did not deliver my product, and have a non-existent customer service. DO NOT RECOMMEND.

Update: still slow response from customer service and quite lax of a response. However, it did come after 3 weeks. Very sturdy. Haven’t tested the toughness to its limit. Be wary of the beige one. It is quite light, so don’t buy it if you’re brown unless you don’t mind the different color

16 mars 2021
Avis spontané
Logo de Unbrk

Réponse de Unbrk

Hello,

We are truly sorry for this inconvenience.

Have you sent an email to this address: support@unbrk.com ?

Our customer service always replies within 24 hours to all emails.

Upon making your purchase, you received a confirmation email which states : ” The tracking system on our website is approximate, we do our best to meet the delivery times indicated, but in some cases, the deadlines may be exceeded by a few days depending on your location. If the tracking indicates "delivered" but you have not yet received your package, don't worry, your package is just a little bit late. If this happens to you, contact us on this email: support@unbrk.com.”

We treat every customer the same and we address every complaint seriously in order to satisfy our customers. There must have been a problem with your email, if you did not get a reply.

Do not hesitate to send us an email, you will have an answer within 24 hours.

Kind regards,

Tom - UNBRK Team

Noté 5 sur 5 étoiles

Very stretchy and high quality at affordable price

Loved the pair of tights I ordered. They looked expensive and was of great quality. I gt a black pair and I could style it in so many ways .. the delivery was fast and I am definitely ordering more.

13 mars 2021
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Réponse de Unbrk

Hello Debby,

Thank you for your positive feedback !

Our goal is to offer tights of the best value for money, and end the era of tights that can rip easily after one use only, so that you can both save money and help save the planet!

In the coming months, we will be offering a larger selection of tights!
You’ll have plenty of colors and patterns to choose from.

Kind regards,

Tom - UNBRK Team

Noté 5 sur 5 étoiles

Actually love UNBRK tights

Actually love UNBRK tights! I wore them for the first time the other day and was impressed by the quality. They are thicker than normal tights which makes them much stronger. I got two pairs so definitely had some fun testing and trying to see if they would tear or if runs would appear. So far nothing. I'm super happy that I've found a pair of tights that will last longer than a typical pair. This will help me to reduce waste in my wardrobe! So excited that this quality product will help me live more sustainably.

13 mars 2021
Logo de Unbrk

Réponse de Unbrk

Hello Sarah,

Thank you for your positive feedback!

We're delighted to know that you love the quality of our tights.

We really want to make a difference and to fight pollution by offering more durable tights. A lot are thrown away every year only because they can be used just once or twice.

Thanks again for your feedback.

The UNBRK team wishes you a good day!

Kind regards,

Tom - UNBRK Team

Noté 5 sur 5 étoiles

high quality

high quality, good looking, fast arrival: everything fine

13 mars 2021
Logo de Unbrk

Réponse de Unbrk

Hello Margarete,

Thank you for your positive feedback!

We are glad you like our tights.

Kind regards,

Tom - UNBRK Team

Noté 5 sur 5 étoiles

Quality tights with a touch of glamour + elasticity

I'm blown away by the quality of these tights. I stretched and stretched it and it stood strong and sturdy. I am excited because now I own quality tights. The quality is unmatchable and it has a high degree of elasticity and perfect fit . I will recommend this to everyone who cares to know about it.

10 mars 2021
Logo de Unbrk

Réponse de Unbrk

Hello Nnenna,

Thank you for your positive feedback!

We are happy to hear that you love them.

Our team continues to work hard every day to best satisfy our customers.

Kind regards,

Tom - UNBRK Team

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