Undeniable London Avis 453

I wrote to them many times to resolve my situation but never heard anything from them

Great company easy to deal with and excellent service

Great quality item and fantastic service.

I purchased 2 chains that looked very nice, however one broke very quickly so I contacted customer services provided pictures of said chain and they advised they would send a replacement on 23rd Jan , despite several emails being sent I have not received the replacement and they are no longer responding to any messages asking where the replacement chain is, this appears to be a common theme with this company.

Looks like I will have to go through the bank for a refund.

Fantastic price and quality. Fantastic company! I’ll defo be buying more in the future

Made an order and they sent me the wrong thing, they said they would rectify this but haven't heard from them since. Do not buy from here

After contacting them informing them that evri lost my package I was promised for my chains to be resent, I have emailed 4 times since Inquiring no reply just being totally ignored

Great product quality was excelent will definitely buy from them again..

Quick shipping, lovely chain,but unfortunately once I was promised for my replacement, due missing or stolen parcel, no reply on my emails.

Great delivery item in a nice little zip up bag and it looks great on

Very pleased with the quality of the items I received but disappointed that one item was actually missing.

Great value and quality

Still not received my purchase

I was guaranteed delivery of the necklace that I ordered as a Christmas present, when it didn't arrive by Christmas eve I contacted undeniable London by email to cancel the order, and requested a full refund. They got back to me to apologise, and said I could have a refund once I received the item and returned it, it eventually arrived on 2nd January, I have contacted them numerous times about returning it and have had absolutely no reply. I not only had to replace the Christmas gift, but now I have a necklace that looks like rusty cheap metal that I don't want and have had to pay for, terrible customer service!!

The quality of the products are exceptional and delivery was fast. Worth shopping with you.

Excellent product, price and delivery

I made 2 different purchases before Christmas and still nothing I let my son pick which he wanted as he has autism and adhd. It stated on the website when buying that it was guaranteed delivery for Xmas and still nothing. My son is very distressed about this and still asking everyday where his chains are. I’ve sent emails and messages on Facebook and I’ve had hardly no response think I’ve had 2 replies from it all. I’m really really upset especially after seeing good reviews

My grandson saw the necklace and wanted it for his 16th birthday so sent me his wish list! Not often buying from the internet I was very impressed with the whole service and he and I were delighted with the item.
Took a bit longer to arrive than stated but it was just before Christmas so as expected. Well done very happy x

Lovely gift for my partner. Fast delivery arrived just in time. I'm very please with the service I've received. I'll definitely be ordering from Undeniable again