I would give 4 stars as the 2 delivery boxes arrived rather dented & bashed, however delivery was through Amazon, so I will say no more! However, the 5th star I have reinstated as the 3 damaged pro... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Thank you soooo much guys, it was costing me nearly £30 per week in taxis looking for half spoon suger and you took my anxiety and taxi costs away by allowing me to buy in bulk so I ordered many more... Voir plus
The product was fine once it arrived, but despite shipping at £4.99 stating it would take 2 - 3 days to arrive, it in fact took 12 days to arrive, with myself having to contact customer services to re... Voir plus
L'entreprise a répondu
Brought a few bits for a wedding. Price really good compared to other companies, quality A*. Packaged really well and fast delivery. Very pleasantly surprised with dates in the items. Will definitely... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Founded in 2016, Universal Product Solutions is dedicated to providing high-quality products with fast & efficient delivery. Our vision is to be a trusted partner for those that are passionate about food and drink. We understand that our customers have diverse needs, and we strive to offer a wide range of products and services that meet them. From speciality ingredients to everyday essentials, we are committed to sourcing and providing the highest quality products at competitive prices.
Coordonnées de contact
Unit 4C Trefoil Way, PR2 5PH, Preston, Royaume-Uni
- 01779590000
- info@universalproductsolutions.com
- universalproductsolutions.com
4,6
Excellent
47 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
They have the things I want
They have the things I want, at a good price. Ordering is easy, delivery is quick. Can't be bettered!
25 septembre 2025
They promised 2 day delivery but…
They promised 2 day delivery but actually passed to Evri on 13August 2 weeks late despite claiming they had passed it to Evri on the 31 July. EvRI for their part in this fiasco left perishable goods on my doorstep without my permission which constitutes a non delivery under the terms of The Consumer Rights Act. I dare say EVRI and Universal Products Solutions will argue it out amongst themselves about how wise it was to try to deliver to someone who is on holiday.
15 août 2025
Avis spontané
Réponse : Universal Product Solutions
Hi there,
We're really sorry to read about your experience with us, and truly disappointed to have let you down. We'd love the chance to make it up to you, if you'd be so kind as to pop us a message or an email.
All the very best,
Universal Product Solutions
Go to a shop and buy what you need, as everything arrives damaged.
Most of the contents of the box arrived with damaged lids. If you care about what your things look like when they arrive go and get them from a shop. No response from the company either.
19 juillet 2025
Avis spontané
Réponse : Universal Product Solutions
Hi Louise,
We're really sorry to read about your experience. We'd love the chance to put things right if you would mind getting in touch with us.
Too long to wait
It wasn't made clear when I ordered that the item was coming from abroad and the length of delivery
5 juillet 2025
Réponse : Universal Product Solutions
Thank you for your feedback. We're glad to have been of service.
Réponse : Universal Product Solutions
Thank you for your kind words
Satisfied with service
Quick delivery and well packed organic Pukka Earl grey box of 4 x 20. I had no need to contact the store so I cannot review communication but it was clear the transaction had been received.
27 mai 2025
Réponse : Universal Product Solutions
Appreciate your review, hopefully, if we get the chance to talk, we can demonstrate our customer service too. Here to help you shop when you need us.
Good price for hard to find product
Good price for hard to find greens gelatine - approximately a thenth of the price of Tesco and that's including postage
27 mai 2025
Réponse : Universal Product Solutions
Fantastic, this is exactly what we are trying to do. If there's anything else you're ever struggling to find, do not hesitate to message us.
Wedding Bits
Brought a few bits for a wedding. Price really good compared to other companies, quality A*. Packaged really well and fast delivery. Very pleasantly surprised with dates in the items. Will definitely buy more again.
27 mai 2025
Réponse : Universal Product Solutions
Glad to help! Wishing you all the best
Réponse : Universal Product Solutions
Thank you for your review. Happy to have met your expectations. Hope to hear from you again soon.
Réponse : Universal Product Solutions
Thanks so much for your kind feedback.
Réponse : Universal Product Solutions
This is exactly what we are trying to be. Thank you for your feedback, we hope you return again soon.
Liquid caramel for coffees.
I found the service excellence good value for money.. I ordered 4 bottles of caramel for my coffee was packaged. Very well and arrived within 3 working days.
27 mars 2025
Réponse : Universal Product Solutions
Appreciate your review and delighted to be of service.
Réponse : Universal Product Solutions
Glad to be of service!
Réponse : Universal Product Solutions
Really appreciate your feedback. If there's anything you couldn't find or think we should add to our range, please do reach out.
Delivered on time
24 février 2025
Réponse : Universal Product Solutions
Thank you for sharing this feedback. We hope to deliver to you on time again in the future.
First class company
First class company. Quick delivery good prices and great products
24 février 2025
Réponse : Universal Product Solutions
Humbled by your kind words, thank you. We hope to be of service again in the future.
Easy from order to delivery
24 février 2025
Réponse : Universal Product Solutions
This is our main aim. We're thrilled to have achieved it for your order. Hopefully, you shop with us again soon.
Great selection of quality products
Great selection of quality products, ordered on Tuesday and arrived on Wednesday as expected!
5 février 2025
Avis spontané
Réponse : Universal Product Solutions
We're glad to have met your expectations and thank you for choosing us.
Greens Cheesecake Mix.
Found what I needed here. Price was very good and well worth it. The delivery was very fast am very impressed with this company and will be using again for other things.
29 janvier 2025
Réponse : Universal Product Solutions
Thank you so much for your feedback. We are thrilled to read that you're pleased with your experience. We look forward to serving you again.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.