They dispatched the goods within 24hrs but there was a problem caused by DPD who failed to deliver to my home and I had to collect from a post office. I sent universeofus an email of unhappiness and g... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Got a Rains jacket for a great discount and it came nicely packaged. Even though it was dispatched next day, DPD delayed the order for a week. In the meantime, Kam was right on it, even when she was o... Voir plus
L'entreprise a répondu
My recent purchase from Universe of Us was a fantastic pair of Vera V10 leather extra white palatine silver trainers they look brilliant with everything. The staff couldn’t have been more helpful. I t... Voir plus
L'entreprise a répondu
I am a massive fan of this wonderful shop / small business (and its website) which offers both unique pieces and also some more mainstream brands - all clearly lovingly chosen by its owners. I always... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
A destination independent online store, perfect for unique footwear, clothing and accessories. Creators of sustainably made sweatshirts and stockists of Veja, Birkenstock, Dryrobe, Teva and more. 🌈
Coordonnées de contact
Woodside Industrial Estate, CM16 6LJ, London, Royaume-Uni
- hello@rainbowcolourslondon.com
- universeofus.com
4,9
Excellent
146 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Rainbow Colours
Thank you for you kind review. Kam
Réponse de Rainbow Colours
Thank you Bev. All the best, Kam
Good price and quick delivery
3 septembre 2023
Excellent online service
Excellent online service. Communication great and fast delivery. Thanks!
27 août 2023
Réponse de Rainbow Colours
Thank you for your lovely review. Kam
Great service and price
I bought a jacket as a birthday present for a friend and needed it quickly. The jacket was nicely packaged in a store gift bag and arrived within 2 days. Great service and a great price.
4 juillet 2023
Speedy and happy with purchase
27 août 2023
Réponse de Rainbow Colours
Thank you for your lovely review. Thanks Kam
Réponse de Rainbow Colours
Thank you for the loverly review. Kam
Good customer service & nice products
The owner kept me informed & the lovely Skandinavisk candles were received promptly. A friendly & personal service, thank you.
I wonder if Royal Mail could be used for small items to keep postage costs down for the customer?
30 août 2023
Avis spontané
Réponse de Rainbow Colours
Thank you for the lovely review, we used to use Royal Mail but lots of parcels went missing so we switched to a more reliable carrier. Based on your review I will relook at it and see if things have changed. Thanks again, Kam
Super speedy dispatch and personal contact made
They dispatched the goods within 24hrs but there was a problem caused by DPD who failed to deliver to my home and I had to collect from a post office. I sent universeofus an email of unhappiness and got a call back straight away, plus an sms from the owner who was travelling at the time, both apologetic and said that they would action with DPD. When placing your order, ask not to be delivered by DPD, they are flaming useless. I will definitely buy again from Universeofus.
10 août 2023
Réponse de Rainbow Colours
Hi, thank you so much for leaving such a lovely review even after there were issues with the delivery of your order. As a small business reviews are hugely important to us and we really do appreciate them. Thanks Kam
Fantastic customer service and I…
Fantastic customer service and I received my item the following day. Will definitely be shopping from you again.!!
8 août 2023
Réponse de Rainbow Colours
Thank You for your review. As a small business it makes a big difference. Kam
Fantastic super quick service
Fantastic super quick service, parcel arrived within a couple of days after ordering. Great product, highly recommended....I will be back😍
17 août 2023
Avis spontané
Réponse de Rainbow Colours
Thank you for you kind review, hope to see you back soon. Thanks Kam
Next day delivery
Next day delivery, excellent communication to deal with a hiccup with an order, and the trousers were just as I hoped.
9 août 2023
Réponse de Rainbow Colours
Thank you for your kind review, Kam
Extremely quick and very efficient…
Extremely quick and very efficient service. They had the product which I looking for, this arrived two days later. So good to use an independent business who actually beat the price with the larger competitors!
9 août 2023
Réponse de Rainbow Colours
Thank you for your kind review, Kam
Great products and service
Great products and service, thank you Universe of Us I will definitely use this website again.
1 août 2023
Réponse de Rainbow Colours
Thank you for your lovely review, sadly we had to close our store due to covid and we now only operate online. Thanks Kam
Good service and lovely unique product
Good service and lovely unique product! Glad I stumbled across you - thank you!
7 août 2023
Réponse de Rainbow Colours
Hi Camilla, we are so glad you found us too! As a small business every review makes a huge difference. Thank you, Kam
Great customer service!
Got a Rains jacket for a great discount and it came nicely packaged. Even though it was dispatched next day, DPD delayed the order for a week. In the meantime, Kam was right on it, even when she was on holiday, I was informed promptly that her team will get that sorted next day. That was a first for me - fantastic customer service that went beyond what I expected.
11 août 2023
Avis spontané
Réponse de Rainbow Colours
Thank you so much for the kind review, glad we got it all sorted. Thanks Kam
Very happy
I'd never shopped with Universe of Us before but I wanted to support an independent business. Love my new Teva sandals, which were despatched so fast and arrived quickly.
27 juillet 2023
Réponse de Rainbow Colours
Thank you for your lovely review, Kam
Réponse de Rainbow Colours
Dear Robert, thank you for your kind review. Kam
Great prices!
Great prices, item was well packaged & really fast delivery! Excellent communication too! Will definitely buy from this company again.
30 juillet 2023
Réponse de Rainbow Colours
Thank you Carol. We hope to see you again soon! Kam
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