Excellent experience with Unvault. Simple and fast process from initial estimates to final offer. Extremely fair and transparent. My gold was actually worth more after they tested and weighed it in pe... Voir plus
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From sending my pieces out to the final appraisal everything was quick, easy, and super transparent! Videos for each item helped understand the process and how the final valuation was made. I would us... Voir plus
While skeptical at first, I was pleasantly surprised by how easy and transparent the process was. My original valuation was great but the final one was even higher. I really appreciated the videos sho... Voir plus
Unvault was the easiest website to use to value my jewelry that I had stored away and hadn't worn in years. I was completely shocked at how much my pieces were worth and decided to sell with Unvault.... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Unvault is the Robinhood for jewelry, an AI-powered platform where people can snap a photo of their jewelry, get instant valuations, and sell directly from home. With over $1 trillion of gold sitting idle in U.S. households, Unvault is unlocking this hidden value and turning jewelry into a liquid, trackable asset class
Coordonnées de contact
Etats-Unis
- unvault.co
4,9
Excellent
166 avis
A répondu à 33 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent experience with Unvault
Excellent experience with Unvault! They were extremely prompt and responsive to any questions or communications and had all steps of the process outlined clearly on the website.
Main points that were most reassuring during the process:
- the unboxing video let me know the item arrived and was evaluated in the condition that it was sent in with.
-payout process- I used paypal for the payout, and the amount matched their in person evaluated and authenticated valuation. There with no fees or unexpected charges.
-The lack of obligation was really the key component for me. If I change my mind after they receive and process my jewelry item, there are no costs or fees to return it it back to me.
3 novembre 2025
Avis spontané
Réponse de Unvault
Thank you so much! As you probably know, we are new here and we are trying to completely reshape how jewelry is sold - from a predatory process to a very transparent one. We are glad that we were able to give you a positive experience. We are looking to learn and grow so thank you for your feedback
Very satisfied 5 stars for honesty
Very satisfied 5 stars for honesty, customer service and would give more for their transparency if I could. Wasn't sure at first couldn't find much about unvault online but I have it a spot and glad I did. I sent the pictures of my jewelery they asked for and got a fairly close price they would pay for back they were able to get a close weight and carat assessment from the pictures and were great with communication through the whole process. They even provided a video of the actual inspection after they received the jewelry so you can see the work done not just guessed and they paid considerably more than other offers and was paid less than 6 hours after they finished. Very impressed would recommend to anyone wanting to sell their jewelry
4 novembre 2025
Avis spontané
Réponse de Unvault
Thank you so much! We really appreciate your review. We have created Unvault for one reason - transparency and honesty in pricing. We are glad that our values resonated with you. We are very new and we are trying to get better in every way possible but this review makes us very happy
Réponse de Unvault
Thank you!
It was a great experience unvaulting with Sonalore
It was a great experience with Sonalore. They were quick in evaluating and give me a ballpark estimate immediately. After detail testing they came up with actual pricing (which was in my favor)
I’m so glad that I could put some of my unused stuff to good use and buy more from that.
1 septembre 2025
Réponse de Unvault
Thank you! We are glad we were able to help. Please monitor you Unvault portfolio and if you have any questions, please let us know
Very happy with services
Navya and Nidi who are the owners are very nice to work with. They explained the process which was simple and showed how I was getting more money for my bracelet and chain compared to the jeweler I go to for past 3 years.
10 septembre 2025
Réponse de Unvault
Thank you - we are glad we were able to help!
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