uPlay SportsAvis 

27
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

My son and his friend (6 yo) had a birthday party with Uplay Tennis at HGS this summer. It was great! The fabulous coaches took all the usual stress of a kids party away by keeping the kids entertaine... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This is our go-to holiday camp, lots of fun, great variety of activities, kids are active all day and it is SO well organised and run. You can tell as soon as you drop off the kids are in good hands,... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Updating this review as there was a one-off hiccup in the debrief emails that get sent out from the club so once we received that it gave us everything we needed to know. We’ve since rebooked and ev... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

UPlay is a great addition to my holiday childcare needs. Kids love it and are happy and active which is the main thing. Andrew and the team of trainers are great, I would highly recommend it.

À propos de l'entreprise

  1. Club de sport
  2. Centre de coaching
  3. Centre de loisirs
  4. Complexe sportif
  5. École de sport

Écrit par l'entreprise

Sports coaching courses in Tennis, Netball and Multi-Sports. Curricular and extra-curricular schools coaching, holidays camps and venue management solutions!


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

27 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,4

Tous les avis

(27)

0 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Fun and stress free kids party option

My son and his friend (6 yo) had a birthday party with Uplay Tennis at HGS this summer. It was great! The fabulous coaches took all the usual stress of a kids party away by keeping the kids entertained with fun games for 1.5 hours on the courts. We were then able to use the inside facilities for food/crafts/music. Would highly recommend!

17 août 2024
Avis spontané
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Réponse de uPlay Sports

Thanks for such a lovely review Samantha! I know the coaches really enjoyed the day with you all too!

Noté 5 sur 5 étoiles

Our go-to holiday camp

This is our go-to holiday camp, lots of fun, great variety of activities, kids are active all day and it is SO well organised and run. You can tell as soon as you drop off the kids are in good hands, and as a parent I appreciate the security and rules they have in place. Great holiday camp!

1 août 2024
Avis spontané
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Réponse de uPlay Sports

Carla, thank you so much for your review and look forward to seeing you on our future camps!

Noté 3 sur 5 étoiles

Three of my children attended

Three of my children attended, 2 of which enjoyed there time there but 1 not so much - he was unfortunately put in a situation where another child kicked him for something some other children done this then led to a fight between the two boys, I was then called to collect my child due to being able to regulate his his emotions due to this, I am not happy as even staff are aware my child was hit first and there response was sorry we wasn't where they were and didn't see this? Why were they not being watched, this however really upset my boy due to other boy being able to stay even though he was the one who caused this.

9 avril 2024
Avis spontané
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Réponse de uPlay Sports

Hi Hailey, we spoke to you about the incident in person at the time. We were of the view that you had understood the situation and were in agreement with the decision, so it is disappointing to see this review. We clearly state that we are not an SEN provision. Whilst we always endeavour to meet every child's needs as best we can, we have to ensure the safety of all children and staff as a priority and therefore cannot accept children on the camp that have a higher level of additional needs.

Noté 5 sur 5 étoiles

We have been really impressed with…

We have been really impressed with Uplay with the tennis camos and the classes in term times making up for lost sessions in the holidays. My son has enjoyed each of the sessions he has attended, thank you.

25 octobre 2023
Avis spontané
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Réponse de uPlay Sports

Thank you Gail!

Noté 5 sur 5 étoiles

Great experience!

Warm welcome on arrival,great organisation and lots of opportunities to make tennis a fun experience for experienced and first timers. Our 9 year old enjoyed so much thank you!

27 juillet 2023
Avis spontané
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Réponse de uPlay Sports

Thank you! Look forward to seeing you again soon!

Noté 5 sur 5 étoiles

Uplay Tennis Camp - just brilliant!

My son has been going to the Uplay Sports tennis camp for two years now and he absolutely loves it. Every time a school holiday is coming up he asks if I will book him in! There is a great mix of tennis games and skills training plus matches and that makes the sessions really varied and fun. The staff are super helpful and friendly and great at what they do and my son’s tennis has really improved since he’s been going there, too. We even booked a tennis party through Uplay for his last birthday and that was brilliant, the kids all loved it! I cannot recommend Uplay Tennis camp highly enough, it is the best holiday camp for kids in Hitchin by a mile!

28 juillet 2023
Avis spontané
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Réponse de uPlay Sports

Charlotte, thank you so much for such a lovely review. The staff work really hard to make sure the kids have a good time!

Noté 4 sur 5 étoiles

Great morning activity for the younger ones

Updating this review as there was a one-off hiccup in the debrief emails that get sent out from the club so once we received that it gave us everything we needed to know. We’ve since rebooked and everything went swimmingly.

We booked into uplay tennis for a week. We’re not really sure how the week went. It would be nice if an update or mini debrief could be given to parents on pick up about what happened that day and how our child got on that day.

24 juillet 2023
Avis spontané
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Réponse de uPlay Sports

Hi Alexandra, we are sorry to hear that you did not get a debrief. May I ask if you asked the coach for a summary of the day? The coach at the checkout desk will always happy to give you a report on what we have done for the day.
Sign out is a busy period and we must ensure it is done correctly for the children's safety, so a debrief is not done as a matter of course in order to make sure the sign out is done in a timely manner. However, we do send beginning and end of week emails to all parents letting you know what the children have been up to. I hope you received this?

Noté 4 sur 5 étoiles

Alternative childcare provider

UPlay is a great addition to my holiday childcare needs. Kids love it and are happy and active which is the main thing. Andrew and the team of trainers are great, I would highly recommend it.

17 février 2023
Avis spontané
Noté 5 sur 5 étoiles

My daughter attended at Hitchin girls…

My daughter attended at Hitchin girls school, well organised and they looked after her even though she was initially upset to be left. Much better than other camps she has attended

27 août 2022
Avis spontané
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Réponse de uPlay Sports

Rob, thank you so much for your review! We understand the first time at drop off can be a nervous time for the children, so we aim to make them as comfortable as possible. Really pleasing to see we achieved that for your daughter.

Noté 5 sur 5 étoiles

Best summer camp we've used (tried 3…

Best summer camp we've used (tried 3 others this year). Easy booking, comprehensive welcome instructions, straight forward drop off but most importantly our daughters loved the mix of sessions. I was pleased there were rules about no phones, plus strong organisation & discipline during the day. We will definitely book again for another school holiday.

26 août 2022
Avis spontané
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Réponse de uPlay Sports

Thank you Louise!

Noté 5 sur 5 étoiles

My son Sam had a fantastic week

My son had a fantastic week! It was his first time and although he was a little nervous to begin with, this soon vanished and he had a wonderful time. The staff are great and obviously enjoy what they do. I knew he was in good hands and he thoroughly enjoyed every day.

5 août 2022
Avis spontané
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Réponse de uPlay Sports

Thank you so much Donna! We absolutely love hearing this and it's been great to have Sam with us!

Noté 5 sur 5 étoiles

8 yr old boy 9yr girl booked into multi…

8 yr old boy 9yr girl booked into multi sports for 3 days last week came out everyday hoping to be going back the next day they so looking forward to next week

Thanks so much

5 août 2022
Avis spontané
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Réponse de uPlay Sports

Our goal is to want children to always come back, so the team will be so pleased to read your review Scott! Thank you!!

Noté 5 sur 5 étoiles

My 7 y.o

My 7 y.o. Daughter has some additional needs and has not always gotten on well at holiday camps and can struggle with some sports and games. So, i had my doubts about how she would get on with u play.

I should not have worried. She is loving it. All the instructors actually seem like they like kids and want to be there. They are well set up for kids that might need a bit of extra support, with crafting and chill out zones to help with overwhelm.

It is really well organised, the communication is good and compared to other offerings is good value for money.

She comes home happy and knackered.

5 août 2022
Avis spontané
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Réponse de uPlay Sports

Aoife thank you so much for your kind review! We work hard to create a great environment for the children and it's lovely to hear your daughter is enjoying her time!

Noté 5 sur 5 étoiles

My daughter tried this for the first…

My daughter tried this for the first time and was very apprehensive. She has never done anything like it before and was nervous at drop off. When I collected her she was so happy and positive about the whole day! Thank you! You must have been so professional and attentive and encouraging- everything she said was so positive about the people and whole day.

9 avril 2022
Avis spontané
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Réponse de uPlay Sports

Thank you Helen! We are so glad your daughter had such a good time! The staff work incredibly hard to ensure the children have a good time and will be delighted to see your review😊

Noté 5 sur 5 étoiles

UPlay Sports Easter Hols Club (Ware)

Both of my children went along this week and had a great time. There was a good balance with sports and rest times.

I found the team security conscious on pick up and very helpful with queries that I had.

My children are not normally sporty, but thry really enjoyed the mix if sports.

We will be back!

9 avril 2022
Avis spontané
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Réponse de uPlay Sports

Thank you Tracey! Really appreciate such a lovely review and looking forward to seeing your children back with us next time! 😊

Noté 5 sur 5 étoiles

Well organised, great fun and a fantastic option for the school holidays

My kids have been to the school holiday camps at Hitchin Girls School many times. I have always been pleased with how organised and helpful the Uplay team are. Most importantly the kids feel safe and have fun. Perhaps the only negative is that since Covid they have stopped the tuck shop, this was something thing the kids really looked forward to, it would be good it you could find a way to bring this back.

19 février 2022
Avis spontané
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Réponse de uPlay Sports

Martyn thank you so much for such a kind review. The team work really hard to provide a great experience and it is great to get feedback like this!

Noté 5 sur 5 étoiles

LOVED IT

My 8yo daughter went for the first time last week and she absolutely loved it! The coaches are all very friendly and the my daughter loved all the activities. My daughter can be shy but nervous but she came out with a beaming smile and asked to go again. She went again the next day on Christmas Eve and is going again wed-fri next week too.

26 décembre 2021
Avis spontané
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Réponse de uPlay Sports

Thank you so much for such a lovely review Sophie! We're so pleased your daughter had such a good time!

Noté 5 sur 5 étoiles

A happy daughter!

My daughter has been extremely happy at both tennis club and multi-sports in Hitchin. It is a life saver for working parents during the school holidays. The young adults teaching the children are full of energy and have a good connection with the children.

6 septembre 2021
Avis spontané

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