UrbanClap Avis 

Such bad and pure service never they will call back us and they had send a sick lady today to my home she was coughing so hard and sneezing and had cold. How can we let them enter to the house during the pandemic when I have a new born at home.
How can they provide such poor service and when we need to change the maid they never respond and call back and your cash is gone like that since you have paid. If you seriously take care of your family never book a service since they send sick people home.
Really poor and unsafe service you will get. If you take care of family please don’t take any service from urban clap

COVID Disinfection service returned.
1. No complaints or feedback for job.
2. No Customer care contact, the one on google directs you to use help centre portal.
3. The video of service is far from what is delivered.
4. Once you initiated a complaint, no means to contact customer care again. No ticket raise on your complaint.
5. I returned back the service for being below standard, it has been 4 hrs no reply from urban company.
6. Help centre representatives keep narrating what they are doing to lodge a complaint and no response on ACTION ON DELIVERING QUALITY SERVICES.
7. Reason i returned disinfection service -
# NO PPE
# NO FUMIGATION MACHINE
# NO WIPES for surface cleaning
# DUPLICATE CHEMICAL, old bottle with a blurred sticker(printed google image) with no sale information printed.

I called Urban Clap for Ac servicing thinking they will clean properly with a high pressure washer and make less mess. But the technician leaked gas from my AC and broke my drain pipe. Then he tried to extort money by offering a cheap gas refill. Now I called Daikin and shelling out Rs 5890 to fix it. Urban Clap did not agree to the misdoing and closed the complaint after transferring Rs 500 to my wallet. Now they are not taking calls also. Highly unprofessional and cheating people.

They are charging very high, but worst service and they are not approachable for costumer support..
No phone number is available.. Fraudulent company..!!
Washing machine Plumber Senthil Nadhan (Chennai) doesn't know to sort out the actual problem... Keeps visiting again and again and charging every time ..very unprofessional.

Let me start with the fact that this app and the people who are providing services are sexist. Why would I say so? I have been asked to reschedule my slots and the reason was "we women are suppose to stay home so I am sure you would have plenty of time apart from this particular hour you have booked" This has happened with me not once but thrice.
Let me add one more experience of unprofessionalism from the company. Today I booked a slot at 12 pm, and called the beautician if she will be there on time. She was at a hospital for some investigations so I asked her she could take whatever time she needs and then inform me if she could be there. She kept delaying and in the end I had to cancel the appointment. Now I have made an appointment at 5.30 pm. Meaning to say I have been hassling and delaying my work and wasted time waiting to get a response from 11.30am to 5.30 pm just to get waxed!!
The company should teach professionalism to the service provider. If you have doctor's appointment, don't keep your slots open, or a leave on that day.
If you are running late or you want to change the service time, request the customer in a professional manner to reschedule it instead making sexist comments like "you are a woman and what else you have to do anyways".
Highly disappointed.

I booked a kitchen cleaning service to which I got the call from the personnel that I need to empty or the kitchen for the same and so I did it before his arrival. Just before he was suppose to come he called me up telling me that his mother had died and he can't come. To which I told him that I understand and asked him to get someone else to do the same because I've already emptied my kitchen. He couldn't help me so I tried their help centre and asked for a call back. They were also not able to arrange anyone immediately and after lots of discussion they arranged it for 6:00 PM in the evening whereas my original booking was for 8:00 AM. So obviously I've to cancel the service as with this new schedule my kitchen has to be empty for whole day. Not to mention because of this whole stupidity I couldn't even get my lunch cooked because they confirmed the schedule at around 11:00 PM.

The worst experience I had recently with Urban company.
I had booked a carpenter for bed repair and he damaged the bed which costs Rs.35k.
Please do not book any service from Urban company. This is a big fraud company.

Booked deep cleaning services for a 3 bedroom apartment. Just an hour before the cleaners were to come, they called to ask if it’s an empty house. If it’s not, “it will cost extra, but let them start the work”. At no point in their app while booking is there an option to choose an empty house or one with furniture. The customer care person Mehek Mehra was the worst.

Urban clap is money minded...I requested for a cleaner and the cleaner did not have a visa & ID... she was stopped by my building security. They tried to send another cleaner but took a lot a time and i was late for my schedule fr the day. When the cleaner came, she was slow and I could she was not used to cleaning...I was fooled by urban clap constant ads.. DO NOT CHOOSE THEIR APS SERVICE...YOU WILL REGRET IT...Urban clap do not even choose to have google reviews, i wrote a review on their app, but it was never published

My experience has been dissappointing...They take 100 % payment.They do no reach on time.. They do not inform the customers. Completely unprofessional behaviour..

नमस्कार,
माझा urbanclap या कंपनी बद्दलचा अनुभव ही कंपनी फ्रॉड व फसवणूक करणारी आहे मी त्यांना माझ्या घराचे रंगाचे काम दिले होते त्यांनी माझ्या कडून 7000 रुपये घेतले व 13 फेब्रुवारी 2021 ला काम सुरू करतो असे सांगून गेले आज 19 तारीख आहे कोणीही त्यांचा सुपरवायझर फोन घेत नाही व कस्टमर केअर सेंटरमध्ये फोन लावला तर थोड्या वेळात तुमचे काम सुरू होईल व आमचा सुपरवायझर तुम्हाला भेट देईल असे सांगण्यात येत आहे पण कोणीही येत नाही व फोन घेत नाहीत
त्यामुळे ह्या कंपनी बरोबरनीची सर्व्हिस घेतल्यानि माझी फसवणूक झाली आहे
आपन सावधान राहावे

NEVER get ur ac serviced/repaired by Urban Company .. my first hand experience. horrible technician, damaged the ac coil with a flame!!! without checking the source of the problem/gas leakage and then claims ac coil has leaks ! my serious advice pls stick to service being done by authorised brand service like Daikin India etc
or the company dealer. #UrbanCompany customer care will never accept the fault of their so called technicians or refund / compensate for damages which is nothing less than fradulent! Their customer care even refuses to tell their ‘names’ for fear of being ‘blamed’ ! #FAIL #DayLightRobbery !

End result : fully functional AC Daikin R 32 only needing regular summer service completely damaged by #UrbanCompany #Urbanclap

DON'T USE THIS APP! They charged me 7000 extra with work incomplete. And the professional is now not answering calls!

Their pest control services are not good at all.
I think using simple HIT did a better job than their services. I would NEVER Recommend Pest control services of URBAN CLAP TO ANYONE.

Urban Company is a completely fraud, they take the booking with 100% advance but don't reach to the place in time and also don't bother to inform customer, they don't have any contact number where customer can contact. India Govt. should ban this company immediately and send the MD behind the jail. They don't have any difference then cheat fund.

Extremely pathetic service by Catherine. I am not gonna try again urban company. Below are reasons
1. Scheduled at 4 30 pm, turned up at 6 30 pm
2. Booked for 3 hours for 1 BHK apartment and still the work is incomplete as she was very slow.
3. The washroom cleaned by her is like it was done 1 week before, not at all properly cleaned.
4. When asked her to clean the floor in the bathroom, she is like it is big and will take time and left by just pouring water.

For your information, the total charge was AED 73 but she used the vacuum, so she asked AED 30 more for using it which I paid.

Very ugly cleaning services
Very disgusting, not recommended at all,
Waste of money

Nightmare for one room painting. Everything was good till full payment was made and painters showed up. No packing of wooden floors as promised. Horrible finish of painting. Wrong paint color sent that took company 4 days to correct. So I had no access to room. Only one painter after being promised 2. Room took 10 days instead of 2 and painter asked me to pay for extra paint and corrections. In between painter did not show up for 2 days saying he is unwell. No response from company after submitting multiple complaints. worst nightmare. Save yourself the hassle and get local painters who take money after job.

I called a beauty professional for salon experience. Her name is Sush and she works for giving services in faridabad. She is the worst. Urbanclap should not let her work anymore. She uses wrong products and is not at all polite. Also she abused me . Abusing customers should not be acceptable.

Urban company worst company hai
Dhokha karta hai