I’ve been with this broadband provider for over 18 months and it’s been nothing but frustration. While the speeds are fine when the connection actually works, the constant dropouts have made it... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I'm pretty impressed with Urfibre. They gave me a great deal, the service seems very impressive and reliable and it's a lot cheaper and faster than Virgin who I used before. Their customer service... Voir plus
I have just changed my broadband provider from Sky to UrFibre. With over 10% saving on my monthly bill, I’m now getting 7-8 times increase in the broadband speeds, win – win. The services provided... Voir plus
Had the 1000 fitted today, the installers were fantastic, quick, efficient and very polite, they did the installation in record time and without fuss (unlike my previous supplier) and the speed is fa... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
UrFibre Dudley is a leading local broadband provider dedicated to delivering high-speed and reliable internet services to the Dudley community. With a focus on customer satisfaction, UrFibre offers cutting-edge fibre-optic technology to ensure seamless connectivity for homes and businesses.
Coordonnées de contact
Anchor Business Park, UrFibre, 21 New Rd,, DY2 9AF, Dudley, Royaume-Uni
- 01384 912800
- info@urfibre.co.uk
- urfibre.co.uk
Hic up at the start but thanks to Nikki…
Hic up at the start but thanks to Nikki and Natasha everything was smoothed out
Makes a change talking to people who know what they are doing and don't have to read a script like the useless Virgin C/S
Really recommend them.
7 janvier 2025
Avis spontané
Extremely happy with UrFibre!
Extremely happy with UrFibre!! Their customer service is excellent, and the broadband speeds are as promised - incredibly fast and reliable.
23 décembre 2024
Avis spontané
Always helpful
Always helpful, Natasha is a credit to the company always helpful and always goes out of her way to help with any problem I’ve had,excellent customer service.
Very pleased with the customer service in this company exceptional.
17 décembre 2024
Avis spontané
Very good service.
I'm pretty impressed with Urfibre. They gave me a great deal, the service seems very impressive and reliable and it's a lot cheaper and faster than Virgin who I used before. Their customer service is second to none - I even got their MD answering a couple of questions I'd had, and Natasha who is my customer support contact is both very helpful and knowledgable.
Installation was quick and easy took just under a couple of hours.
Highly recommended!
28 novembre 2024
Avis spontané
So it's been 5 days with fibre…
So it's been 5 days with fibre installed with urfibre it was quick install what i would say make sure you get whole home fibre cause the routers range is not great, make sure you put them in access point mode and change the WiFi on router and disks to the exact same ssid and password. Also make sure you change the dns server to dot one or Google as the isp one is not great, I kept on getting freezes and slow downs as soon as I change the dns it works fine on the whole great service emails anwersed quickly and when I rang tech support them picked up quickly
13 novembre 2024
Avis spontané
Great performance & value…
Since switching to UrFibre from Virgin media in June 2024, I have had several teething issues however the team and senior management have worked with me to overcome these over the last few months.
Finally I am now experiencing the great performance and value expected and I couldn’t be happier!
3 octobre 2024
Avis spontané
Neil parry was very friendly and went …
Neil parry was very friendly and went out of his way to make shaw that the problem we had connecting to internet was resolved and didn’t leave until all set up thank you again 😊
17 juillet 2024
Avis spontané
I’ve noticed a considerable difference…
I’ve noticed a considerable difference with my broadband since upgrading to UrFibre. Their reliable internet service allows me to conduct business without interruption. Additionally, their customer support team has been incredibly helpful throughout the signing up process. UrFibre has surpassed my expectations, and I wholeheartedly recommend it.
1 février 2024
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.