Urns For Angels Avis 913

TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

My cat urn is beautifully made, amazing quality and looks just like her. The size is perfect and I couldn’t have wished for a better place for her to rest. We had to change the delivery address last... Voir plus

Noté 5 sur 5 étoiles

The first urn received was damaged; but Paul and his team sent another one out immediately with no extra charge, additional packaging, and a better shipping company. The Urn itself is beautiful a... Voir plus

Noté 5 sur 5 étoiles

Firstly, the urn is lovely and it was made ti order, really happy with the quality too. They kept me very well informed and their emails were very kindly worded and empathetc as inevitably its a purch... Voir plus

Noté 5 sur 5 étoiles

High quality kitten urn. It did take more than two weeks to be made and delivered but they kept in contact weekly. Emails were professional with next steps and offers of further help/support. Very hap... Voir plus

À propos de l'entreprise

  1. Fabricant de cercueils
  2. Association ou organisation
  3. Vente de cercueils
  4. Pompes funèbres pour animaux

À propos de Urns For Angels

Écrit par l'entreprise

We are a family run business, providing handcrafted, designer Cremation Urns and Ashes Jewellery to help families find the ideal tribute to their loved one's memory.

We have been assisting families for over three years now and have started collecting reviews on Trustpilot in 2022.

We are trying our absolute hardest to help our customers and hopefully this can be seen through our modest amount of reviews collected on here.

We really care about helping you and if you would like some extra assistance, please feel free to give us a call on, 020 4572 8870 or email us on contact@urnsforangels.com.

Given the sensitive nature of our business, we understand that many families may choose not to leave a review. It’s usually only a small portion of our customers who do, and we are grateful for their feedback. We are truly grateful to all of our customers for their trust and support.

Visit our store here at www.urnsforangels.com

Thank you.

~Paul - CEO


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

913 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Delighted with the flame urn

Delighted with the flame urn, as described, very well made, arrived quickly and packaged extremely well.
Great service.

19 mars 2026
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Réponse de Urns For Angels

Thank you for your kind words.

We’re pleased to hear the Flame urn arrived as expected and that the quality, packaging, and delivery all met your expectations.

We appreciate you taking the time to share your feedback.

Noté 1 sur 5 étoiles

Ordered for next day delivery

Ordered for next day delivery, it took nearly a week to arrive which caused unnecessary stress at a difficult time. Value not great, pretty expensive for the end product.

19 mars 2026
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Réponse de Urns For Angels

Thank you for your feedback, Julie.

I’m very sorry your order did not arrive as expected — this was a processing error on our side and should not have happened.

We’ve identified and resolved the issue internally to ensure it doesn’t happen again. I’ve also reached out to you directly to put this right.

If you’re open to it, please respond to my email and I’ll resolve this for you promptly.

Noté 5 sur 5 étoiles

Beautiful Urn for my dad 💙

They kept me updated every step of the way. The urn is absolutely beautiful. Thank you 💙

12 mars 2026
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Réponse de Urns For Angels

Thank you for your review, and I’m sorry to hear about your dad’s passing.

I’m pleased you felt kept informed throughout and that the urn is exactly what you were hoping for. That’s what matters.

Thank you again for your kind words.

Noté 5 sur 5 étoiles

His sail away with dignity, love and respect

Delivered with care and respect.
It was exactly what I wanted and now my husband will be able to travel wherever he wants with no damage to our environment. I’m hoping that his sail away will be dignified and special for me and his wonderful family

4 mars 2026
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Réponse de Urns For Angels

Thank you for your review, and I’m sorry to hear about your husband’s passing.

I’m pleased the urn was exactly what you were looking for and arrived with the care it deserves. It sounds like a truly meaningful farewell you’re planning — one that honours him in a personal and thoughtful way.

Thank you for taking the time to share this.

Noté 5 sur 5 étoiles

Quick efficient

Quick efficient

9 décembre 2025
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Réponse de Urns For Angels

Thank you for your review.

Simple and efficient is exactly how it should be — pleased everything met expectations.

Noté 5 sur 5 étoiles

Stunning urn.

A fantastic urn at a fantastic price. Ordered on Sunday, delivered less than 24 hours later. The urn is stunning in every way. A perfect tribute for our 13 year old Shih Tzu,( Simba) who passed away recently.Thanks to all at Urns For Angels.♥️♥️

5 mars 2026
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Réponse de Urns For Angels

Thank you for your review, and I’m sorry to hear about Simba’s passing.

I’m pleased everything came together as it should — fast delivery, strong packaging, and a piece that feels right. That’s exactly what we aim for, especially when it’s something so meaningful.

Thank you again for your kind words.

Noté 5 sur 5 étoiles

Excellent Service

Received urn,which has been ordered for my mum's ashes. Phoned prior to ordering and they were very helpful. Kept informed of order and when received was very well packed. We are really pleased with the urn

4 mars 2026
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Réponse de Urns For Angels

Thank you for your review, and I’m sorry to hear about your mum’s passing.

We are pleased we were able to help before you placed the order and keep everything clear throughout. It’s good to hear the urn arrived safely and that you’re happy with it — that’s exactly what matters.

Thank you again for taking the time to share this.

Noté 5 sur 5 étoiles

Lovely product

Just recently lost my uncle and purchased a bracelet so could have my uncles ashes with me, I had a few questions as it's a self filling urn bracelet and Paul was really helpful with my questions. Really happy with my product

2 mars 2026
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Réponse de Urns For Angels

Thank you for taking the time to share this, and I’m sorry to hear about your uncle’s passing.

Ashes jewellery is a very personal choice, especially with self-filling pieces, so it’s important everything feels clear and straightforward. I’m pleased I could help and that you’re happy with the bracelet.

Thank you again for your kind words.

Noté 5 sur 5 étoiles

Beautiful item

Beautiful item delivered quickly and packaged well

25 février 2026
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Réponse de Urns For Angels

We really appreciate you sharing this.

Pleased to hear the urn arrived quickly, was well packaged, and met your expectations.

Noté 5 sur 5 étoiles

Received my urn and it's just exactly…

Received my urn and it's just exactly what I wanted as I wanted my mum to be in an urn that could be displayed in my home. There urn are so different and exactly what I wanted. Communication was excellent so much thought and care with the communication

4 mars 2026
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Réponse de Urns For Angels

Thank you for your review.

It means a great deal to know the urn was exactly what you were looking for and feels right to have at home. Your words about the care and communication are genuinely appreciated.

Noté 5 sur 5 étoiles

The urn is so beautiful.

Delivery was exactly what it said, the urn was very well packaged to avoid any breakages.
The urn is great quality, very heavy and a ting of beauty.

25 février 2026
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Réponse de Urns For Angels

Thank you for your kind words.

We’re really pleased to hear that you’re happy with the urn and its quality, as well as the delivery and packaging. We take great care to ensure each piece arrives safely and exactly as expected.

We truly appreciate you taking the time to share your experience.

Noté 5 sur 5 étoiles

Excellent experience at such a…

Excellent experience at such a difficult and challenging time.

8 mai 2025
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Réponse de Urns For Angels

Thank you for your kind words.

We’re very glad we could provide a smooth and supportive experience during a difficult time, and we truly appreciate you taking the time to share your experience.

Noté 4 sur 5 étoiles

Excellent service

Excellent delivery service. Urn as expected but only able to take half of my husband’s ashes which was a little disappointing. Looks beautiful when candle lit. Thank you for your follow up email regarding bereavement.

10 février 2026
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Réponse de Urns For Angels

Thank you very much for your review and for your kind words about our service. We truly appreciate you taking the time to share your experience during what we know is a deeply personal time.

We’re grateful to hear that the urn is now in place and that it looks beautiful with the candle lit. We understand how meaningful these details are, and we appreciate you sharing that with us.

Cremated remains can vary in volume depending on individual factors and the specific cremation process used. This urn holds 3 litres, which is suitable for the majority of adults. We provide detailed sizing guidance and an ashes calculator on our website to help families choose with confidence.

We appreciate you highlighting your experience, and your feedback is valued as we continue to ensure our sizing guidance is as clear and helpful as possible.

Thank you again for taking the time to share your experience.

Noté 3 sur 5 étoiles

Water Pillow Urn + Petals

I purchased a Water Pillow Urn plus the bourganvillea petals through a Funeral Director having previously chosen on your web site before attending the funeral director. The Urn is fine but I was absolutely taken aback at how tiny the packet of petals was.I would not have bought had I realised. For the size I would not pay more than £9. It is certainly not worth £29!

18 février 2026
Avis spontané
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Réponse de Urns For Angels

Thank you for taking the time to share your thoughts.

We are pleased to hear that you were satisfied with our Journey Urn. With regard to the bougainvillea petals, these are carefully prepared as a ceremonial complement to water burial services and are supplied in a considered quantity designed for symbolic scattering.

We understand that perceptions of size can vary, particularly when items are selected via a funeral director, and we appreciate your feedback. We will continue to refine how this product is presented to ensure expectations are aligned.

Thank you again for your review.

Noté 5 sur 5 étoiles

Lovely Heart

I needed a biodegradable urn for my mum’s ashes to plant with a rose bush. I chose the heart, which is lovely and reminds me of what a great person my mum was. Such a hard decision to make when you are grieving but my mum would love it.

10 février 2026
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Réponse de Urns For Angels

Thank you for sharing this.

Choosing an urn during such a difficult time is never easy, and we truly appreciate you trusting us with something so meaningful. Planting your mum’s ashes with a rose bush is a beautiful and lasting tribute, and we’re honoured that the heart felt like the right reflection of her.

Wishing you peace as you create that remembrance.

Noté 5 sur 5 étoiles

Great service

Great service, exactly as promised, I was kept informed along the way. Thank you for making a sad time a little more bearable.

11 février 2026
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Réponse de Urns For Angels

Thank you for your kind words.

We understand how important clear communication is during such a difficult time, and we’re grateful that you felt supported throughout the process. It means a great deal to know we were able to make things even slightly easier for you.

Noté 5 sur 5 étoiles

Very good quality product and quick…

Very good quality product and quick delivery

10 février 2026
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Réponse de Urns For Angels

Thank you for your review.

We’re pleased to hear that you were happy with the quality of the piece and the speed of delivery. We take great care with both craftsmanship and dispatch, so your feedback is genuinely appreciated.

Noté 5 sur 5 étoiles

Elegant urns

Such a beautiful piece of work and well packaged. A lovely company to buy from. Highly recommend.

30 janvier 2026
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Réponse de Urns For Angels

Thank you for your thoughtful review.

We’re grateful that you found the piece elegant and beautifully presented. Careful packaging and attention to detail are very important to us, so it means a great deal that this was reflected in your experience.

We truly appreciate your recommendation.

Noté 2 sur 5 étoiles

Don’t think the Urns were worth the…

Don’t think the Urns were worth the money.
Thought they were not made very well.

6 février 2026
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Réponse de Urns For Angels

Hi Jackie,

Thank you for taking the time to leave your feedback. I’m sorry to read that the urns weren’t what you were expecting in terms of finish and overall feel.

All of our pieces are carefully made and individually checked before dispatch, so I’m concerned to hear that you felt they weren’t made very well. I’d really appreciate the opportunity to understand more about what wasn’t right for you.

If you’re open to it, please feel free to email in at contact@urnsforangels.com with a few more details or photographs, and I’ll look into this straight away.

Kind regards,
Paul Levy
Owner | Urns For Angels

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